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Udon noodle soup in bowls representing soup bases created by TEWAY

TEWAY: Bringing beloved flavors to customers with integrated business and finance

Explore TEWAY’s journey with SAP

During the pandemic, many people across China began enjoying more meals at home. So, Sichuan TEWAY Food Group knew it needed to change how it fulfills its mission of connecting people with the flavors they love. With help from SAP S/4HANA Cloud, TEWAY has more control over its supply chain processes to meet customer needs and support ongoing growth.

82.5

%

less time to complete the marketing expense settlement cycle (from 40 days to just 7).

50

%

increase in maximum employee productivity.

5

days to complete quarterly financial report drafting.

SAP S/4HANA Cloud helped TEWAY accelerate deployment and implement key business strategies. Now, more than 80% of our applications are in the cloud. Cloud solutions from SAP are in-line with our needs for security, utilization rate, and resilience, which simplified operations and helped us avoid lump sum investments.

Fu Xiaolan
CIO
Sichuan TEWAY Food Group

The Challenge

Integrating business and finance in the cloud to support explosive growth

Knowing that food is an important part of Chinese life and overall well-being, Sichuan TEWAY Food Group (TEWAY) is committed to manufacturing high-quality seasoning and condiments, including chili sauces and soup bases for hot pot, a traditional technique of preparing soup-like dishes with East Asian ingredients. Thanks to years of R&D, TEWAY led the draft of China’s “National Standards for Hot Pot Condiments,” solidifying the company’s status as a leader in condiments.

 

After its IPO in 2019, TEWAY enjoyed even faster growth and reformulated its five-year strategic plan. However, the company’s original IT system couldn’t meet explosive development at scale. It urgently needed to integrate business and finance. TEWAY also sought to standardize data processes throughout the enterprise to create a foundation for intelligent operations across multiple brands with a group-focused business strategy.

Our motto is ‘traditional taste,’ but we didn’t want traditional production patterns because it is difficult to ensure quality and food safety that way. Digital transformation gave us control over processes so we could produce more stable products. SAP solutions help us get the taste of China to the rest of the world.

Fu Xiaolan
CIO
Sichuan TEWAY Food Group

The Solution

Building a closed-loop digital management platform with SAP S/4HANA Cloud

To enable digital transformation and lay the foundation for future growth, TEWAY turned to SAP S/4HANA Cloud to gain control over aspects of the supply chain that were previously outside the company’s control. TEWAY also implemented SAP SuccessFactors solutions to enhance HR capabilities and improve the employee experience, as well as SAP Analytics Cloud to support better decision-making with in-depth analytics capabilities.

 

Responsiveness and guidance provided by the SAP Preferred Success plan during development on technical and business-related issues, as well as a targeted project manager to coordinate delivery, helped simplify and accelerate the implementation process.

The Result

Bringing traditional Chinese flavors and business processes into the modern era

Today, TEWAY enjoys standardized master data and data processes and uniform business flows. Selecting SAP solutions for its digital transformation also helped the company establish a new and effective mindset for digital data governance. It used the industry experience of SAP to build a digital business analytics system for consumer foods and successfully integrated multiple systems, including legacy and third-party systems, to get a single source of data for integrated business operations.

SAP helps TEWAY run better

Key business outcomes and benefits

  • Built a business-finance integration solution that oversees the supply chain, manufacturing, sales, and finance
  • Developed an HR middle-platform to maintain master data and enable efficiency
  • Enabled greater efficiency with the SAP SuccessFactors Employee Central solution as a central repository for employee data
  • Enabled in-depth cost accounting analysis with the order management system, automatically tracing costs and expenses to each batch
  • Transformed the management team’s methodology from post-event review to real-time management
  • Reduced DevOps complexity and IT infrastructure expenditures with cloud-based services

Featured solutions and services

  • SAP S/4HANA Cloud provides a complete ERP system with built-in intelligent technologies, including AI, machine learning, and advanced analytics.
  • SAP SuccessFactors solutions support core HR and payroll, talent management, HR analytics and workforce planning, and employee experience management.
  • SAP Analytics Cloud combines BI, augmented and predictive analytics, and planning capabilities into one cloud environment.
  • SAP Preferred Success delivers insight-driven recommendations to help accelerate cloud adoption and business outcomes.

About TEWAY

Sichuan TEWAY Food Group (TEWAY) manufactures seasoning and condiments, including chili sauces and soup bases for hot pot, a traditional technique of preparing soup-like dishes with East Asian ingredients. TEWAY is a member of the China Condiment Industrial Association, and its products are enjoyed at homes and in restaurants around the world.

Industry Region Company Size
Consumer products Chengdu, China 2,740 employees
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