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Preliminary Q4 and Full Year 2017 Results

January 30, 2018

SAP will release its preliminary results for the fourth quarter and full year 2017. Later that day, SAP senior management will host a conference call and webcast to discuss the performance of the Group’s business activities. Dial in details will be provided prior to the event.

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“I am very pleased that we continue to have excellent software revenue and that non-IFRS earnings per share are up again double-digit. We now expect a strong non-IFRS earnings per share performance for the entire year. Our performance, portfolio and pipeline make me truly confident that we will deliver on our mid-term ambitions.”

Luka Mucic, CFO
Q3 2017 Results, October 19, 2017

Luka Mucic, CFO

SAP at a Glance

Company Profile

SAP today is the global leader in business applications and analytics software as well as market leader in digital commerce, with over 365,000 customers in more than 180 countries. With more than 137 million cloud users, SAP is the world’s largest enterprise cloud company. 76% of all worldwide business transactions touch an SAP system. Our continued growth is attributable to relentless innovation, a diverse portfolio, our ability to anticipate ever-changing customer requirements, and a broad ecosystem of partners.
Find more company information here.


Our enduring vision is to help the world run better and improve people’s lives. As companies are faced with a changing, complex world, we enable organizations to tackle complexity by unlocking their ability to Run Simple. This principle guides everything we do and powers our customers’ transformation into digital businesses.

Learn more about our vision and purpose here.

Product Offering and Market

Today companies are faced with the question of how they transform into a digital business. To support our customers’ transformation to become true digital enterprises, we offer end-to-end solutions across 25 industries and 12 lines of business, localized by country and for companies of any size, both on-premise and in the Cloud. SAP S/4HANA is the next-generation business suite and nucleus around which businesses can operate all their processes in real time to enable successful business outcomes. SAP S/4HANA works seamlessly in combination with our business network offering and can be implemented in the Cloud, locally, or in a hybrid model. Since market introduction in February 2015, over 6,900 customers have chosen SAP S4/HANA to transform their business. 

Find a full list of our products and solutions here.

Successful Transition of Business Model

We have a powerful combination of a fast-growing cloud business and a growing core. SAP anticipates that the fast-growing cloud business along with growth in support revenue will drive a higher share of more predictable revenue. SAP expects the total of cloud subscriptions & support revenue and software support revenue to be in a range of 70% – 75% of total revenue in 2020. 
See the most recent quarterly results presentation (PDF).

Find more details in the Investor Relations fact sheet (PDF).


Most Frequent Questions

What is your outlook 2017?

(October 19, 2017) The Company is raising its outlook for the full year 2017:

  • Based on the continued strong momentum in SAP’s cloud business, the Company expects full year 2017 non-IFRS cloud subscriptions and support revenue to be in a range of €3.8 billion to €4.0 billion at constant currencies (2016: €2.99 billion). 
  • Due to increasing adoption of S/4HANA and our Digital Business Platform the Company now expects full year 2017 non-IFRS cloud & software revenue to increase by 7.0% to 8.5% at constant currencies (2016: €18.43 billion).
  • The Company now expects full year 2017 non-IFRS total revenue in a range of €23.4 billion to €23.8 billion at constant currencies (2016: €22.07 billion).
  • The Company expects full-year 2017 non-IFRS operating profit to be in a range of €6.85 billion to €7.0 billion at constant currencies (2016: €6.63 billion).

While the Company's full-year 2017 business outlook is at constant currencies, actual currency reported figures are expected to continue to be impacted by exchange rate fluctuations. If exchange rates remain at the September 2017 average level for the rest of the year, we expect non-IFRS cloud and software revenue and non-IFRS operating profit growth rates to experience a currency headwind in a range of -5 to -8pp in Q4 2017 (-1 to -3pp for the full year 2017).

FY/17 Guidance (Non-IFRS at cc) provided in January 2017:
Cloud and software revenue:  +6 to +8% – Total revenue: €23.2 to €23.6bn – Operating profit: €6,8 to €7,0bn

What is your vision and mission?

The world is experiencing unprecedented change. Experts across industries know that in the new digital economy, only the most adaptive businesses will prevail. SAP provides what is needed to become a digital business. Our enduring vision is to help the world run better and improve people’s lives.

Complexity has become a problem of staggering proportions and stands in the way of digital transformation and innovation. We enable organizations to tackle complexity by unlocking their ability to Run Simple. This principle guides everything we do and powers our customers’ transformation into digital businesses. We offer what is required to support this transformation – our deep experience as a leader in enterprise software for more than 44 years; our solutions and services; and our global reach, which includes a base of 320,000 customers across 25 industries; and an ecosystem of thousands of partners. 

Why does SAP report Non-IFRS financial results?

SAP reports its financial results in accordance with IFRS and additionally discloses certain financial results on a non-IFRS basis. Certain non-IFRS measures (for example non-IFRS revenue, non-IFRS operating profit and non-IFRS operating margin) are provided both, on a nominal currency basis (as reported basis) and on a constant currency basis.

Read more (PDF)

When does SAP pay out dividends?


SAP pays a dividend once a year. The SAP Executive and Supervisory Boards jointly recommend the dividend amount. It is based on the SAP SE financial statements. The amount of dividend requires the shareholders’ approval and is officially decided upon at the SAP Annual General Meeting of Shareholders. Payout usually occurs on the third business day following our Annual General Meeting of Shareholders. For information about SAP's dividends policy, access the Dividends section on the stock page.

Note to holders of SAP ADRs (American Depositary Receipts): One SAP ADR represents one SAP share. The final dividend is dependent upon the Euro/US-Dollar exchange rate. SAP pays cash dividends on the ordinary shares in Euro, so exchange rate fluctuations will affect the US-Dollar amounts received by holders of ADRs, depending on the foreign exchange rate at the time of the conversion of the dividend cash from Euro to US-Dollar. The final dividend payment by SAP to the depositary bank is usually scheduled for the third day after the Annual General Meeting of Shareholders. The depositary bank will then convert the dividend payment from Euro into US-Dollar as promptly as practicable.

ADR investors can invest all or a portion of the cash dividends paid on SAP ADRs through our Dividend Reinvestment Program, operated in cooperation with the Deutsche Bank Trust Company Americas. Visit and click on the "DB-Direct" icon for more information about this program.

What is SAP S/4HANA?

SAP S/4HANA, our next-generation business suite, allows our customers to embrace the digital economy. The digital core is the foundation for running a Live Business: 

  • Immediate – Empowering business users with insights to act in the moment
  • Intelligent – Going beyond automation to provide predictive suggestions
  • Integrated – Connecting not only customer functions but also people, things, and businesses

Based on SAP HANA, SAP S/4HANA software can store and process huge amounts of data while significantly reducing an organization’s data footprint. This means our customers can save time and cost.

Available in the cloud, on premise, or as a hybrid deployment, in 2016, SAP S/4HANA evolved from a finance-focused offering into a full digital-age ERP system. It enables insight and understanding so businesses can predict outcomes and use that data to make decisions live, which helps companies stay competitive in the digital economy. SAP S/4HANA can replace a traditional ERP solution across all lines of business (LoBs), such as finance, human resources, sales, service, procurement, manufacturing, asset management, supply chain, and research and development (R&D).

Customers recognize the benefits and power of SAP S/4HANA and, at the end of July 2017, more than 6,300 customers had chosen the suite to support their digital transformation. 

Main acquisitions

Organic growth remains the primary driver of SAP’s strategy. We will continue to invest in our own product development and technology innovation, improving the speed, number of projects, and innovations brought to market. Our ecosystem strategy enables us to better leverage our innovation by extending it to our partners to drive additional customer value, based on their own domain expertise. We will also continue to acquire targeted, strategic, and “fill-in” technology to add to our broad solution offerings and improve our coverage in key strategic markets to best support our customers’ needs.


On March 26, 2014, SAP AG (NYSE: SAP) announced plans to acquire Fieldglass, the leading technology provider for procuring and managing contingent labor and services. The addition of Fieldglass’ cloud-based Vendor Management System (VMS) solution meets the growing demand among employers to manage flexible workforces that can be quickly engaged and on-boarded to support rapidly changing business and customer needs. The acquisition was closed on May 2, 2014.

Read the press release of March 26, 2014

SAP SE and Concur Technologies, Inc. ('Concur') announced on September 18, 2014 that SAP SE's subsidiary, SAP America, Inc., has entered into an agreement to acquire Concur. On December 4, 2014, the acquisition has been successfully completed.

Read the Announcement Press Release
Read the Closing Press Release
Read the legal documents and SEC-filings of the Concur merger


On June 5, 2013,- SAP AG and hybris announced that SAP plans to acquire hybris, a rapidly growing and widely recognized leader in e-commerce technology. The acquisition positions SAP to deliver the next-generation e-commerce platform, with the choice of on-premise or cloud deployment, as enterprises around the world seek to optimize the customer experience for businesses and consumers across an ever-growing number of delivery channels, devices and touch points.

Read the press release of June 5, 2013 (announcement of acquisition)
Read the press release of August 1, 2013 (completion of acquisition)


On May 22, 2012, SAP AG and Ariba, Inc. announced that SAP's subsidiary, SAP America, Inc., has entered into an agreement to acquire Ariba, the leading cloud-based business commerce network, for $45.00 per share, representing an enterprise value of approximately $4.3 billion. The acquisition was completed on October 1, 2012, and combines Ariba's successful buyer-seller collaboration network with SAP's broad customer base and deep business process expertise to create new models for business-to-business collaboration in the cloud.

Read the Announcement Press Release
Read the Closing Press Release  

Shareholders who still hold Ariba shares or have any other questions regarding their Ariba shares should call Computershare in the US at +1 201-680-3708.


In June 2012, we acquired Syclo, a leading provider of solutions for asset management, for the field service and inventory management. The addition of Syclo's expertise in building and selling mobile solutions in industries such as utilities, oil and gas, life sciences, and manufacturing will enhance SAP mobile solutions.

Read the press release of April 10, 2012


SAP and SuccessFactors announced on December 3, 2011, that SAP's subsidiary, SAP America has entered into a definitive merger agreement with SuccessFactors, the market-leading provider of cloud-based human capital management (HCM) solutions. Following the successful closing of SAP's cash tender offer for all issued and outstanding shares of SuccessFactors, Inc. (NYSE: SFSF) ("SuccessFactors"), SAP and SuccessFactors announced on February 23, 2012, that SAP has completed the acquisition of SuccessFactors.

Read the Announcement Press Release
Read the Closing Press Release

Shareholders who still hold SuccessFactors shares or have any other questions regarding their SuccessFactors shares should call Georgeson at US +1 877 507 1756


On May 12, 2010 SAP and Sybase, Inc., Dublin, California (USA) announced that SAP's subsidiary, SAP America, Inc., has signed a definitive merger agreement to acquire Sybase, Inc., in a transaction that will bring the two information technology (IT) leaders together to enable companies to become better-run "unwired enterprises."

As a result of this transaction, customers will be able to better harness today's explosion of data and deliver information and insight in real time to business consumers wherever they work so that they can make faster, more informed decisions. Companies will benefit from greater productivity, speed and agility to help their businesses grow.

On July 27, 2010 - SAP AG announced the completion of the cash tender offer for all outstanding shares of common stock of Sybase, Inc., by Sheffield Acquisition Corp., a wholly-owned subsidiary of SAP,

Read the Announcement Press Release
Read the Closing Press Release

For holders of Sybase shares, please call American Stock Transfer (AST) at +1 800 937 5449


On October 7, 2007, SAP AG and Business Objects S.A. announced that the companies have reached an agreement that will bring together two of the information technology industry's leaders, resulting in an unmatched offering for Business Users, enabling timely and accurate decision-making.

On January 15, 2008, SAP France S.A. ("SAP France"), SAP AG and Business Objects S.A. announced today that SAP France's all-cash tender offers for Business Objects securities were successful.

Read the Announcement Press Release
Read the Closing Press Release


Events and Calendar


January 30, 2018
Q4 and Full Year 2017 Preliminary Financial Results

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February 28, 2018
Publication of SAP Integrated Report 2017

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March 6, 2018
SAP Capital Markets Day 2018

New York

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