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Financial Data

Five-Year Summary

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✓ Audited

Five-Year Summary1,2
€ millions, unless otherwise stated20232022202120202019
Revenues
Cloud (IFRS)13,66411,4268,7018,0806,933
Cloud (non-IFRS)13,66411,4268,7018,0857,013
Software licenses (IFRS)1,7642,0563,2483,6424,533
Software licenses (non-IFRS)1,7642,0563,2483,6424,533
Software support (IFRS)11,49611,90911,41211,50611,547
Software support (non-IFRS)11,49611,90911,41211,50611,548
Cloud and software (IFRS)26,92425,39123,36123,22823,012
Cloud and software (non-IFRS)26,92425,39123,36123,23323,093
Services (IFRS = non-IFRS)4,2834,1283,5924,1104,541
Total revenue (IFRS)31,20729,52026,95327,33827,553
Total revenue (non-IFRS)31,20729,52026,95327,34327,634
Share of more predictable revenue (IFRS, in %)8179757267
Share of more predictable revenue (non-IFRS, in %)8179757267
Operating Expenses
Cost of cloud (IFRS)−3,884−3,499−2,881−2,699−2,534
Cost of cloud (non-IFRS)−3,749−3,391−2,754−2,451−2,228
Cost of software licenses and support (IFRS)−1,383−1,384−1,598−2,008−2,159
Cost of software licenses and support (non-IFRS)−1,318−1,302−1,516−1,911−2,018
Cost of cloud and software (IFRS)−5,267−4,883−4,479−4,707−4,692
Cost of cloud and software (non-IFRS)−5,067−4,694−4,269−4,362−4,247
Cost of services (IFRS)−3,407−3,155−2,740−3,178−3,662
Cost of services (non-IFRS)−3,029−2,904−2,506−3,000−3,408
Total cost of revenue (IFRS)−8,674−8,038−7,219−7,886−8,355
Total cost of revenue (non-IFRS)−8,096−7,598−6,775−7,362−7,655
Research and development3 (IFRS)−6,324−6,080−5,270−4,454−4,292
Research and development3 (in % of total revenue, IFRS)20.320.619.616.315.6
Sales and marketing (IFRS)−8,828−7,946−6,856−7,106−7,693
General and administration (IFRS)−1,364−1,289−1,187−1,356−1,629
Depreciation and amortization (IFRS)−1,373−1,569−1,537−1,831−1,872
Profits and Margins
Cloud gross margin (in %, IFRS)71.669.466.966.663.5
Cloud gross margin (in %, non-IFRS)72.670.368.469.768.2
Cloud and software gross margin (in %, IFRS)80.480.880.879.779.6
Cloud and software gross margin (in %, non-IFRS)81.281.581.781.281.6
Services gross margin (in %, IFRS)20.523.623.722.719.4
Services gross margin (in %, non-IFRS)29.329.730.327.025.0
Software and support gross margin (IFRS, in %)89.690.189.186.786.6
Software and support gross margin (non-IFRS, in %)90.190.789.787.487.4
Gross margin (in %, IFRS)72.272.873.271.269.7
Gross margin (in %, non-IFRS)74.174.374.973.172.3
Operating profit (IFRS)5,7876,0906,3086,6234,473
Operating profit (non-IFRS)8,7227,9898,2048,2878,208
Operating margin (in % of total revenue, IFRS)18.520.623.424.216.2
Operating margin (in % of total revenue, non-IFRS)28.027.130.430.329.7
Financial income, net−456−1,3892,178776198
Profit before tax (PBT)5,3414,5138,5057,2204,596
PBT margin (in % of revenues)17.115.331.626.416.7
Income tax expense−1,741−1,446−1,682−1,938−1,226
Profit after tax45,9641,7085,3765,2833,370
Effective tax rate (IFRS, in %)32.632.019.826.826.7
Effective tax rate (non-IFRS, in %)29.329.620.726.526.2
Return on equity4 (profit after tax in percentage of average equity)144151711
Current cloud backlog
Current cloud backlog13,74511,0248,6747,1556,681
Non-IFRS Adjustments
Revenue adjustments000581
345330405577689
Adjustment for share-based payment expenses2,2201,4311,3341,0841,835
Adjustment for restructuring215138157−31,130
Adjustment for regulatory compliance matters1550000
Segment Results
Applications, Technology & Support
Segment revenue30,05728,49626,17025,78626,167
Segment gross margin (in % of corresponding revenue)73.573.574.973.772.7
Segment profit9,8118,8249,3089,4799,387
Segment margin (Segment profit in % of Segment revenue)32.631.035.636.835.9
Liquidity and Cash Flow
Net cash flows from operating activities from continuing operations6,2105,6756,1827,1943,496
Net cash flows from investing activities from continuing operations−4,603699−2,856−2,986−7,021
Net cash flows from financing activities from continuing operations−7,758−6,074−2,885−3,997102
Capital expenditure−785−877−800−816−817
Free cash flow5,0934,3885,0496,0002,276
Free cash flow in % of total revenue161519228
Cash conversion rate (net cash flows from operating activities in % of profit after tax)104332115136104
Cash and cash equivalents8,1249,0088,8985,3115,314
Short-term investments3,1516862,6321,47067
11,2759,69411,5306,7815,382
Financial debts−7,755−11,764−13,094−13,283−13,668
Net liquidity (net debt)3,521−2,070−1,563−6,503−8,286
Assets, Equity and Liabilities
Trade and other receivables6,3226,2366,3716,7308,037
Total current assets20,57118,52220,04415,06915,213
Goodwill29,08833,07731,08927,53829,159
Total non-current assets47,76453,63851,13043,39544,999
Total current liabilities (including contract liabilities/deferred income)14,64217,45316,13612,84214,462
Total non-current liabilities (including contract liabilities/deferred income)10,28711,85813,51515,69614,929
Total equity (including contract liabilities/deferred income)43,40642,84841,52329,92730,822
Total assets68,33572,15971,17458,46460,215
Contract liabilities/Deferred income – current (IFRS)4,9755,3094,4313,9964,266
Equity ratio (total equity in % of total assets)6459585151
Debt ratio (total liabilities in % of total assets)3641424949
Investments in goodwill, intangible assets, or property, plant, and equipment (including capitalizations due to acquisitions)2,2452,2263,5221,7808,090
Key SAP Stock Facts
Issued shares5 (in millions)1,2291,2291,2291,2291,229
Earnings per share, basic (in €)3.112.805.454.352.78
Earnings per share, basic (non-IFRS, in €)5.044.036.655.415.11
Earnings per share, diluted (in €)3.082.795.454.352.78
Earnings per share, basic (in €)45.261.954.464.352.78
Earnings per share, basic (non-IFRS, in €)47.054.086.735.415.11
Earnings per share, diluted (in €)45.201.944.464.352.78
Dividend per share6 (in €)2.202.052.451.851.58
Total dividend distributed62,5682,3952,8652,1821,864
Total dividend distributed6 (in % of profit after tax)43140534155
SAP share price5 (in €)139.4896.39129.40107.22120.32
SAP share price – peak (in €)148.18124.82128.98142.26124.72
SAP share price – low (in €)97.4281.06101.7887.6384.31
Market capitalization5 (in € billions)171.4118.5153.4131.7147.8
Return on SAP shares7, 1-year investment period (in %)44.7−22.816.5−10.938.4
Return on SAP shares7, 5-year investment period (in %)9.90.68.67.915.6
Return on SAP shares7, 10-year investment period (in %)8.44.711.811.013.9
Employees and Personnel Expenses
Number of employees5,8107,602106,312102,658102,430100,330
Number of employees, annual average8106,043105,582100,453101,47699,157
Number of employees in research and development5,836,44435,28033,37729,58027,634
Personnel expenses16,99215,15713,48713,42014,870
Personnel expenses – excluding share-based payments14,78613,72612,15212,33613,035
Personnel expenses per employee – excluding share-based payments (in € thousands)139130121122131
Operating profit per employee (in € thousands)5558636545
Women working at SAP (in %)35.234.934.333.633.5
Women in management5,9 (total, in % of total number of employees)29.729.328.327.526.4
Women managing managers5,9 (in %)24.525.024.123.522.5
Women managing teams5,9 (in %)31.530.929.929.027.8
Employee Engagement Index (in %)8080838683
Business Health Culture Index (BHCI, in %)8181818080
Leadership Trust Index (LTI, as NPS)7172676259
Employee retention (in %)96.492.893.295.393.3
Total turnover rate (in %)6.09.09.07.010.7
Customer
Customer Net Promoter Score1097104−6
Environment
Net carbon emissions11,12 (in kilotons)085110135300
Net carbon emissions11 per employee5 (in tons)00.81.01.33.0
Net carbon emissions11 per € revenue (in grams)02.83.94.910.9
Total energy consumption (Scope 1 and Scope 2)13 (in GWh)8059068458711,110
Energy consumed (Scope 1 and Scope 2)13 per employee14 (in kWh)7,3908,1408,0508,57011,180
Total data center electricity consumption (Scope 2)13 (in GWh)213306332353333
Data center electricity consumption (Scope 2)13 per € revenue8 (in Wh)710121312
Renewable electricity sourced (Scope 2 and Scope 3) (in %)100100100100100

1 Based on SAP Group results, according to IFRS, unless otherwise stated.

2 Unless otherwise stated, 2023, 2022, and 2021 numbers reflect continuing operations as a result of the divestiture of Qualtrics.

3 In 2023, SAP updated its cost allocation policy. R&D numbers for 2020 and 2019 have not been retrospectively adjusted. For more information, see the Notes to the Consolidated Financial Statements, Note (IN.1).

4 From continuing and discontinued operations

5 Numbers at year end.

6 2023 numbers are based on the proposed dividend and on level of treasury stock at year end.

7 Average annual return.

8 Full-time equivalents

9 Relates to different levels of management position.

10 From 2022, we are using our updated methodology for calculating customer Net promoter score. Prior years have not been adjusted. Please see Performance Management Systems in the management report of this integrated report for further information..

11 In CO2 equivalents

12 Rounded to 5 kilotons

13 In 2022, we changed the composition of included KPIs. We excluded electricity consumed by hyperscale services (inidrect energy of our value chain, Scope 3) due to the (still) very limited control over the energy / electricity procurement of our value chain partners. In addition, we moved electricity consumption of co-location data centers from Scope 3 to Scope 2 due to the underlying leasing model and SAP’s operational control over the IT infrastructure.

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