| Profit after tax1 | | 5,964 | 1,708 | 5,376 |
| Adjustments to reconcile profit after tax to net cash flow from operating activities: | | | | |
| (Profit) loss after tax from discontinued operations | | −2,363 | 1,359 | 1,447 |
| Depreciation and amortization | (D.2)–(D.4) | 1,373 | 1,569 | 1,537 |
| Share-based payment expenses | (B.3) | 2,220 | 1,431 | 1,335 |
| Income tax expense | (C.5) | 1,741 | 1,446 | 1,682 |
| Financial income, net | (C.4) | 456 | 1,389 | −2,178 |
| Decrease/increase in allowances on trade receivables | | −10 | 77 | −9 |
| Other adjustments for non-cash items | | 23 | −175 | 15 |
| Decrease/increase in trade and other receivables | | −393 | 196 | 497 |
| Decrease/increase in other assets | | −700 | −1,213 | −645 |
| Increase/decrease in trade payables, provisions, and other liabilities | | 633 | 154 | 429 |
| Increase/decrease in contract liabilities | | 443 | 643 | −59 |
| Share-based payments | (B.3) | −1,091 | −1,180 | −1,056 |
| Interest paid | | −393 | −244 | −198 |
| Interest received | | 469 | 156 | 56 |
| Income taxes paid, net of refunds2 | | −2,161 | −1,642 | −2,047 |
| Net cash flows from operating activities – continuing operations | | 6,210 | 5,675 | 6,182 |
| Net cash flows from operating activities – discontinued operations | (D.1) | 122 | −29 | 41 |
| Net cash flows from operating activities1 | | 6,332 | 5,647 | 6,223 |
| Cash flows for business combinations, net of cash and cash equivalents acquired | | −1,168 | −679 | −1,032 |
| Proceeds from sales of subsidiaries or other businesses | | 0 | 289 | −72 |
| Cash flows from derivative financial instruments related to the sale of subsidiaries or businesses | | −91 | 0 | 0 |
| Purchase of intangible assets and property, plant, and equipment | | −785 | −877 | −701 |
| Proceeds from sales of intangible assets or property, plant, and equipment | | 99 | 95 | 89 |
| Purchase of equity or debt instruments of other entities | | −3,566 | −2,320 | −4,368 |
| Proceeds from sales of equity or debt instruments of other entities | | 907 | 4,190 | 3,229 |
| Net cash flows from investing activities – continuing operations | | −4,603 | 699 | −2,856 |
| Net cash flows from investing activities – discontinued operations | (D.1) | 5,510 | −32 | −208 |
| Net cash flows from investing activities1 | | 906 | 667 | −3,063 |
| Dividends paid | (E.2) | −2,395 | −2,865 | −2,182 |
| Dividends paid on non-controlling interests | | −13 | −12 | −54 |
| Purchase of treasury shares | (E.2) | −949 | −1,500 | 0 |
| Proceeds from borrowings | (E.3) | 13 | 158 | 1,680 |
| Repayments of borrowings | (E.3) | −4,081 | −1,445 | −1,952 |
| Payments of lease liabilities | | −332 | −410 | −375 |
| Transactions with non-controlling interests | (E.2) | 0 | 0 | −2 |
| Net cash flows from financing activities – continuing operations | | −7,758 | −6,074 | −2,885 |
| Net cash flows from financing activities – discontinued operations | (D.1) | 24 | −263 | 2,828 |
| Net cash flows from financing activities1 | | −7,734 | −6,337 | −56 |
| Effect of foreign currency rates on cash and cash equivalents | | −388 | 134 | 484 |
| Net decrease/increase in cash and cash equivalents | | −883 | 109 | 3,587 |
| Cash and cash equivalents at the beginning of the period | (E.3) | 9,008 | 8,898 | 5,311 |
| Cash and cash equivalents at the end of the period | (E.3) | 8,124 | 9,008 | 8,898 |
