Full-time equivalents 12/31/2021 12/31/2020 12/31/2019
EMEA Americas APJ Total EMEA Americas APJ Total EMEA Americas APJ Total
Cloud and software 5,947 4,586 5,113 15,646 6,278 4,589 5,525 16,392 6,501 4,426 5,361 16,288
Services 8,229 5,491 5,924 19,644 8,175 5,934 5,733 19,842 8,250 6,018 5,971 20,239
Research and development 15,347 6,326 10,571 32,244 13,705 6,094 9,781 29,580 12,710 5,793 9,131 27,634
Sales and marketing 11,136 11,598 5,481 28,215 10,348 10,485 5,000 25,834 10,205 10,368 5,209 25,781
General and administration 3,374 2,306 1,199 6,879 3,285 2,161 1,243 6,689 3,161 2,123 1,246 6,530
Infrastructure 2,609 1,353 824 4,786 2,291 1,107 696 4,094 2,220 984 654 3,859
SAP Group (December 31) 46,641 31,660 29,113 107,415 44,082 30,369 27,979 102,430 43,048 29,712 27,571 100,330
Thereof acquisitions 462 407 45 914 609 97 75 781 338 1,638 137 2,113
SAP Group (months’ end average) 45,359 30,651 28,354 104,364 43,340 30,306 27,830 101,476 42,697 29,368 27,092 99,157