Full-time equivalents | 12/31/2021 | 12/31/2020 | 12/31/2019 | |||||||||
EMEA | Americas | APJ | Total | EMEA | Americas | APJ | Total | EMEA | Americas | APJ | Total | |
Cloud and software | 5,947 | 4,586 | 5,113 | 15,646 | 6,278 | 4,589 | 5,525 | 16,392 | 6,501 | 4,426 | 5,361 | 16,288 |
Services | 8,229 | 5,491 | 5,924 | 19,644 | 8,175 | 5,934 | 5,733 | 19,842 | 8,250 | 6,018 | 5,971 | 20,239 |
Research and development | 15,347 | 6,326 | 10,571 | 32,244 | 13,705 | 6,094 | 9,781 | 29,580 | 12,710 | 5,793 | 9,131 | 27,634 |
Sales and marketing | 11,136 | 11,598 | 5,481 | 28,215 | 10,348 | 10,485 | 5,000 | 25,834 | 10,205 | 10,368 | 5,209 | 25,781 |
General and administration | 3,374 | 2,306 | 1,199 | 6,879 | 3,285 | 2,161 | 1,243 | 6,689 | 3,161 | 2,123 | 1,246 | 6,530 |
Infrastructure | 2,609 | 1,353 | 824 | 4,786 | 2,291 | 1,107 | 696 | 4,094 | 2,220 | 984 | 654 | 3,859 |
SAP Group (December 31) | 46,641 | 31,660 | 29,113 | 107,415 | 44,082 | 30,369 | 27,979 | 102,430 | 43,048 | 29,712 | 27,571 | 100,330 |
Thereof acquisitions | 462 | 407 | 45 | 914 | 609 | 97 | 75 | 781 | 338 | 1,638 | 137 | 2,113 |
SAP Group (months’ end average) | 45,359 | 30,651 | 28,354 | 104,364 | 43,340 | 30,306 | 27,830 | 101,476 | 42,697 | 29,368 | 27,092 | 99,157 |