SDG 3 Good Health and Well-Being
Our Potential Direct and Indirect Impact Direct:
(+) Provide access to a healthy lifestyle and a safe and healthy working environment for our employees  
Indirect:
(+) Enhance safe and healthy working conditions, healthcare, and personalized medicine on a global scale
(–) Increase transparency of physical, medical, and health conditions of individuals, which might be abused
Our KPIs and Targets Business Health Culture Index
Our Policies and Selected Activities and Programs to Enhance Positive Impacts and Mitigate Negative Impacts Direct:
Global Health and Safety Management Policy; Employee Assistance Program; Corporate Oncology Program for Employees; Mental Health Initiative
Indirect:
SAP solutions for healthcare; SAP Environment, Health, and Safety Management; SAP SuccessFactors Well-Being Management by Virgin Pulse; Corona-Warn-App
Where You Can Find More Information in the SAP Integrated Report and Other Sources Employees and Social Investments
SAP and SDG 3, Healthcare, SAP Environment, Health, and Safety Management, SAP Mental Health Initiative, SAP’s COVID-19 Response, Corona-Warn-App, SAP Vaccine Collaboration Hub
 
SDG 4 Quality Education
Our Potential Direct and Indirect Impact Direct:
(+) Train and educate SAP employees  
Indirect:
(+) Build capability in our ecosystem and among our customers
Our KPIs and Targets Engaging two million children, youth, and young adults in digital skills and coding programs by 2022
Our Policies and Selected Activities and Programs to Enhance Positive Impacts and Mitigate Negative Impacts Direct:
Cloud-based learning management system for employees  
Indirect:
openSAP; CSR digital literacy programs; SAP digital learning initiative
Where You Can Find More Information in the SAP Integrated Report and Other Sources Employees and Social Investments
SAP and SDG 4, SAP Learning for Life, Powering Opportunity Through Digital Inclusion, SAP Digital Learning Initiative
 
SDG 8 Decent Work and Economic Growth
Our Potential Direct and Indirect Impact Direct:
(+) Create decent jobs at SAP through our growth plans, specifically in developing markets  
Indirect:
(+) Create three million jobs in our ecosystem (based on a 2017 study by SAP and PwC)
(+) Enable an inclusive economy
(+) Respect human rights across value chains
(+) Combat forced and child labor throughout supply chains
(–) Fuel negative effects on employment through digitalization and automation; potentially increase precarious jobs
Our KPIs and Targets Number of employees
Our Policies and Selected Activities and Programs to Enhance Positive Impacts and Mitigate Negative Impacts Direct:
SAP recruiting programs  
Indirect:
SAP Rural Sourcing Management; SAP Ariba Supplier Risk; Partnership with Social Enterprise UK
Where You Can Find More Information in the SAP Integrated Report and Other Sources Employees and Social Investments
SAP and SDG 8, Skilled and Inclusive Workforce, Pledge to Flex, Supporting Social Entrepreneurship, Powering Opportunity Through Digital Inclusion, SAP Solutions for Social Responsibility, SAP Rural Sourcing Management
 
SDG 9 Industry, Innovation, and Infrastructure
Our Potential Direct and Indirect Impact Direct:
(+) Increase inclusive and sustainable industrialization through SAP’s investments in research and development (including in developing countries)  
Indirect:
(+) Support providers of infrastructure, financial services and clean technologies
(+) Provide “Best Practice” business processes through standard software solutions
(+) Integrate small and medium-sized enterprises into global value chains and markets
Our KPIs and Targets NA
Our Policies and Selected Activities and Programs to Enhance Positive Impacts and Mitigate Negative Impacts Direct:
SAP Labs Network; One Billion Lives initiative fostering purpose-driven innovation  
Indirect:
SAP support for startups through various programs
Where You Can Find More Information in the SAP Integrated Report and Other Sources Products, Research & Development, and Services, Employees and Social Investments, SAP and SDG 9, SAP Innovation, One Billion Lives Initiative, SAP.io
 
SDG 10 Reduced Inequalities
Our Potential Direct and Indirect Impact Direct
(+) Ensure equal opportunity and inclusion of all employees, irrespective of age, sex, disability, race, ethnicity, origin, religion, or economic or other status  
Indirect
(+) Enable an inclusive economy by providing tools and systems to foster inclusion of all in workforce and supply chains
(–) Decouple societal groups from entire areas of employment through an accelerated digital divide and lack of digital skills
Our KPIs and Targets
– 30% women in management by year end 2022
– Double the representation of African-American talent in the U.S. over the next three years
– Reach 5% of annual addressable procurement spend with social enterprises and with diverse businesses by 2025
Our Policies and Selected Activities and Programs to Enhance Positive Impacts and Mitigate Negative Impacts Direct:
Human Rights Commitment Statement; Diversity & Inclusion programs including EDGE certification; SAP Global Anti-Discrimination Policy; 5 & 5 by ’25 initiative  
Indirect:
SAP solutions for social responsibility; SAP Ariba Supplier Risk Management
Where You Can Find More Information in the SAP Integrated Report and Other Sources SAP and SDG 10, Human Rights Commitment Statement, Equality for All, Diversity and Inclusion, Social Justice, Spotlight Black Businesses, Equal Pay for Equal Work, Fostering Corporate Spend with Diverse Suppliers, Powering Opportunity Through Digital Inclusion, SAP Product Accessibility, SAP Solutions for Social Responsibility, SAP Rural Sourcing Management
 
SDG 12 Responsible Consumption and Production
Our Potential Direct and Indirect Impact Direct:
(+) Drive sustainable business practices and integrated reporting
(–) Use energy, water, and resources; produce waste  
Indirect:
(+) Decouple economic prosperity from resource consumption by enabling transparency and optimizing resource productivity in linear or circular economies
(–) Increase absolute resource and energy consumption because efficiency gains through automation may be counteracted (rebound effect)
Our KPIs and Targets We drive resource productivity with an aspiration to a world with zero waste.
Our Policies and Selected Activities and Programs to Enhance Positive Impacts and Mitigate Negative Impacts Direct:
Beyond Single-Use Plastics initiative; Supplier Code of Conduct; Sustainable Procurement; e-waste recycling  
Indirect:
SAP Responsible Design and Production; 5 & 5 by ’25 initiative; SAP Ariba Supplier Risk Management; SAP Digital Supply Chain; SAP Rural Sourcing Management; SAP Logistics Business Network and Material Traceability
Where You Can Find More Information in the SAP Integrated Report and Other Sources Energy and Emissions, Waste and Water, Sustainable Procurement
Environmental Policy, SAP and SDG 12, Circular Economy, SAP Solutions for Circular Economy, Circular Design Project, SAP and Topolytics Launch COP26 Waste Insights Project, Phase out single-use plastics, Buy social: 5 & 5 by ’25, SHIFT: Digital tools to fight ocean plastics, Material traceability, GreenToken by SAP
 
SDG 13 Climate Action
Our Potential Direct and Indirect Impact Direct:
(+) Assume responsibility for products in use-related emissions by running customer applications in the SAP green cloud
(–) Emit greenhouse gases  
Indirect:
(+) Contribute to climate change mitigation and strengthen resilience and adaptive capacity to climate-related hazards and natural disasters of our customers
(+) Enable holistic operational steering by integrating climate-change relevant parameters and help understand and minimize the climate footprint of a company’s products, operations, and services
(–) Increase customers’ energy consumption through use of software
Our KPIs and Targets Become carbon neutral by 2023
Our Policies and Selected Activities and Programs to Enhance Positive Impacts and Mitigate Negative Impacts Direct:
Global Environmental Policy; Report and reduce CO2 emissions and energy consumption; Procure 100% renewable electricity; Carbon impact relevance for Executive Board compensation
Indirect:
Green Cloud; Business ambition for 1.5°C; Climate 21 program; SAP Product Carbon Footprint Management; SAP Landscape Management Cloud; SAP Transportation Management; Concur Travel, and TripIT
Where You Can Find More Information in the SAP Integrated Report and Other Sources Energy and Emissions, Compensation Report, Environmental Policy, SAP and SDG 13, Climate Action, Climate Change: What SAP Is Doing, SAP sets 1.5°C science-based emissions reduction targets aligned with a net-zero future, SAP’s investment in Livelihoods Carbon Funds, SAP joins 1t.org with a pledge to plant 21 million trees, Climate 21, SAP Product Carbon Footprint Management, SAP Concur Sustainable Travel
 
SDG 17 Partnerships for the Goals
Our Potential Direct and Indirect Impact Direct:
(+) Build capacity throughout our broader ecosystem
 
Our KPIs and Targets NA
Our Policies and Selected Activities and Programs to Enhance Positive Impacts and Mitigate Negative Impacts For more information, see the section Memberships, Partnerships, and Commitments    
Where You Can Find More Information in the SAP Integrated Report and Other Sources Employees and Social Investment, Memberships, Partnerships, and Commitments, SAP and SDG 17, SAP and UNICEF, SAP Founding Member of Value Balancing Alliance, SDG Ambition, SAP joins the Ellen MacArthur Foundation, WEF Global Plastic Action Partnership, SAP Is Innovation Partner in WBSCD’s Value Chain Carbon Transparency Pathfinder, SAP joins the Global Alliance for YOUth