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employees

Social Performance

A diverse and engaged workforce is key to SAP’s success. Here you will find a summary of our social performance indicators in 2020.

Workforce

SAP’s workforce continues to grow and increase in diversity.

Commitment & Loyalty

Attracting and maintaining an engaged workforce is key to SAP’s success.

Employee Headcount by Region and Function

Full-time equivalents   12/31/2020   12/31/2019   12/31/2018
EMEA   Americas   APJ   Total   EMEA   Americas   APJ   Total   EMEA   Americas   APJ   Total
Cloud and software   6,278   4,589   5,525   16,392   6,501   4,426   5,361   16,288   6,341   4,268   5,374   15,983
Services   8,175   5,934   5,733   19,842   8,250   6,018   5,971   20,239   8,120   5,736   5,620   19,476
Research and development   13,705   6,094   9,781   29,580   12,710   5,793   9,131   27,634   12,478   5,651   8,930   27,060
Sales and marketing   10,348   10,485   5,000   25,834   10,205   10,368   5,209   25,781   9,843   9,452   4,918   24,213
General and administration   3,285   2,161   1,243   6,689   3,161   2,123   1,246   6,530   2,906   1,970   1,147   6,024
Infrastructure   2,291   1,107   696   4,094   2,220   984   654   3,859   2,160   951   631   3,742
SAP Group (December 31)   44,082   30,369   27,979   102,430   43,048   29,712   27,571   100,330   41,848   28,029   26,620   96,498
Thereof acquisitions   609   97   75   781   338   1,638   137   2,113   657   952   434   2,043
SAP Group (months' end average)   43,340   30,306   27,830   101,476   42,697   29,368   27,092   99,157   40,496   27,454   25,759   93,709

 


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Working Culture

Employee health is even more important during a pandemic. We strive to create an environment in which employees stay mentally and physically healthy.

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