SAP Integrated Report 2020
Letter from the CEO
Combined Group Management Report
Strategy and Business Model
The evolution of our strategy is closely tied to the objective that every substantial business element is connected and interlinked.
Combined Group Management Report
Employees and Social Investments
Our workforce reported record-high employee engagement. SAP aims to attract the best talent, build great products, and win the hearts of our customers.
Combined Group Management Report
Financial Performance: Review & Analysis
In the face of headwinds from the pandemic, SAP exceeded all of the revised topline outlook indicators and achieved the upper end of the revised profit outlook.
Economic, Environmental, and Social Performance
Our Contribution to the UN SDGs
We describe the potential positive and negative direct or indirect impacts of our company and of our products and services related to selected SDGs.
Financial Performance
SAP delivered solid financial results in 2020. Here you will find a summary of key financial performance indicators.
Social Performance
A diverse and engaged workforce is key to SAP’s success. Here you will find a summary of our social performance indicators in 2020.
Environmental Performance
A company’s environmental impact is more important than ever. Here you will find a summary of the related performance indicators in 2020.