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Key Facts

€ millions, unless otherwise stated   2016   2015   ∆ in %
Revenues      
Cloud subscriptions and support (IFRS)   2,993   2,286   31
Cloud subscriptions and support (non-IFRS)   2,995   2,296   30
Software licenses (IFRS)   4,860   4,835   1
Software licenses (non-IFRS)   4,862   4,836   1
Software support (IFRS)   10,571   10,093   5
Software support (non-IFRS)   10,572   10,094   5
Cloud and software (IFRS)   18,424   17,214   7
Cloud and software (non-IFRS)   18,428   17,226   7
Total revenue (IFRS)   22,062   20,793   6
Total revenue (non-IFRS)   22,067   20,805   6
Applications, Technology & Services Segment revenue   19,920   18,963   5
SAP Business Network Segment revenue   1,925   1,616   19
Share of predictable revenue (IFRS, in %)   61   60   3
Share of predictable revenue (non-IFRS, in %)   61   60   3
       
Operating expenses        
Cost of cloud subscriptions and support (IFRS)   −1,313   −1,022   29
Cost of cloud subscriptions and support (non-IFRS)   −1,066   −789   35
Cost of software licenses and support (IFRS)   −2,182   −2,291   −5
Cost of software licenses and support (non-IFRS)   −1,944   −2,008   −3
Cost of cloud and software (IFRS)   −3,495   −3,313   5
Cost of cloud and software (non-IFRS)   −3,010   −2,797   8
Total cost of revenue (IFRS)   −6,583   −6,245   5
Total cost of revenue (non-IFRS)   −5,985   −5,562   8
Research and development (IFRS)   −3,044   −2,845   7
       
Profits and Margins        
Cloud subscriptions and support margin (in % of corresponding revenue, IFRS)   56.1   55.3   1
Cloud subscriptions and support margin (in % of corresponding revenue, non-IFRS)   64.4   65.6   −2
Software and support gross margin (IFRS, in %)   85.9   84.7   1
Software and support gross margin (non-IFRS, in %)   87.4   86.6   1
Cloud and software margin (in % of corresponding revenue, IFRS)   81.0   80.8   0
Cloud and software margin (in % of corresponding revenue, non-IFRS)   83.7   83.8   0
Total gross margin (in % of total revenue, IFRS)   70.2   70.0   0
Total gross margin (in % of total revenue, non-IFRS)   72.9   73.3   −1
Applications, Technology & Services Segment gross margin (in % of corresponding revenue)   74   74   −1
SAP Business Network Segment gross margin (in % of corresponding revenue)   67   68   −1
Operating profit (IFRS)   5,135   4,252   21
Operating profit (non-IFRS)   6,633   6,348   4
Operating margin (in % of total revenue, IFRS)   23.3   20.5   14
Operating margin (in % of total revenue, non-IFRS)   30.1   30.5   −1
Free cash flow   3,627   3,001   21
Net liquidity   −3,153   −5,615   −44
Days' sales outstanding (DSO, in days)   74   71   4
Equity ratio (total equity in % of total assets)   60   56   6
Effective tax rate (IFRS, in %)   25.3   23.4   8
Effective tax rate (non-IFRS, in %)   26.8   26.1   3
             
Order Entry            
New cloud bookings   1,147   874   31
Deferred cloud subscriptions and support revenue (IFRS)1)   1,271   957   33
Orders – Number of on-premise software deals (in transactions)   57,291   57,439   0
Share of software orders greater than € 5 million (in % of total software order entry)   29   27   7
Share of software orders less than € 1 million (in % of total software order entry)   38   40   −5
       
Key SAP Stock Facts        
Earnings per share, basic (in €)   3.04   2.56   19
Earnings per share, basic (non-IFRS, in €)   3.90   3.77   3
Dividend per share2)(in €)   1.25   1.15   9
Market capitalization1) (in € billions)   101.73   90.18   13
       
Employees and personnel expenses        
Number of employees1), 3)   84,183   76,986   9
Personnel expenses per employee – excluding share-based payments (in € thousands)   117   126   −7
Women working at SAP (in %)   32   31   5
Women in management1) (total, in % of total number of employees)   24.5   23.6   4
Employee Engagement Index (in %)   85   82   4
Business Health Culture Index (in %)   78   75   4
Leadership Trust Index (LTI, in %)   57   52   10
Employee retention (in %)   93.7   91.8   2
       
Customer        
Customer Net Promoter Score (in %)   19.2   22.4   −14
       
Environment        
Net Greenhouse gas emissions (in kilotons)   380   455   −16
Total energy consumption (in GWh)   950   965   −2
Data center energy consumed (in GWh)   243   249   −2

1) Numbers based on at year-end.

2) Numbers are based on the proposed dividend and on level of treasury stock at year-end.

3) Full-time equivalents.

 

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