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Key Facts

Performance Summary

€ millions, unless otherwise stated   2015   2014   ∆ in %
Revenues            
Cloud subscriptions and support (IFRS)   2,286   1,087   110
Cloud subscriptions and support (non-IFRS)   2,296   1,101   109
Software licenses and support (IFRS)   14,928   13,228   13
Software licenses and support (non-IFRS)   14,930   13,233   13
Cloud and software (IFRS)   17,214   14,315   20
Cloud and software (non-IFRS)   17,226   14,334   20
Services (IFRS = non-IFRS)   3,579   3,245   10
Total revenue (IFRS)   20,793   17,560   18
Total revenue (non-IFRS)   20,805   17,580   18
Applications, Technology & Services Segment revenue   19,126   16,871   13
SAP Business Network Segment revenue   1,614   644   150
             
Operating expenses            
Cost of cloud subscriptions and support (IFRS)   1,022   481   112
Cost of cloud subscriptions and support (non-IFRS)   789   393   101
Cost of software licenses and support (IFRS)   2,291   2,076   10
Cost of software licenses and support (non-IFRS)   2,008   1,818   10
Cost of cloud and software (IFRS)   3,313   2,557   30
Cost of cloud and software (non-IFRS)   2,797   2,211   27
Cost of services (IFRS)   3,313   2,716   22
Cost of services (non-IFRS)   3,133   2,590   21
Total cost of revenue (IFRS)   6,626   5,272   26
Total cost of revenue (non-IFRS)   5,930   4,801   24
Research and development (IFRS)   2,845   2,331   22
             
Profits and Margins            
Cloud subscriptions and support margin (as a percentage of corresponding revenue, IFRS)   55.3   55.8   -1
Cloud subscriptions and support margin (as a percentage of corresponding revenue, non-IFRS)   65.6   64.3   2
Cloud and software margin (as a percentage of corresponding revenue, IFRS)   80.8   82.1   -2
Cloud and software margin (as a percentage of corresponding revenue, non-IFRS)   83.8   84.6   -1
Services margin (as a percentage of corresponding revenue, IFRS)   7.4   16.3   -54
Services margin (as a percentage of corresponding revenue, non-IFRS)   12.5   20.2   -38
Total gross margin (as a percentage of total revenue, IFRS)   68.1   70.0   -3
Total gross margin (as a percentage of total revenue, non-IFRS)   71.5   72.7   -2
Applications, Technology & Services Segment gross margin (as a percentage of corresponding revenue, IFRS)   72   73   -1
SAP Business Network Segment gross margin (as a percentage of corresponding revenue, IFRS)   67   66   1
Operating profit (IFRS)   4,252   4,331   -2
Operating profit (non-IFRS)   6,348   5,638   13
Operating margin (as a percentage of total revenue, IFRS)   20.5   24.7   -17
Operating margin (as a percentage of total revenue, non-IFRS)   30.5   32.1   -5
Free cash flow   3,001   2,762   9
Net liquidity   -5,615   -7,670   -27
Days' sales outstanding (DSO, in days)   71   65   9
Equity ratio (total equity as a percentage of total assets)   56   51   11
             
Key SAP Stock Facts            
Issued shares1) (in millions)   1,229   1,229   0
Earnings per share, basic (in €)   2.56   2.75   -7
Dividend per share2) (in €)   1.15   1.10   5
SAP share price1) (in €)   73.38   58.26   26
Market capitalization1) (in € billions)   90.18   71.60   26
             
Employees and personnel expenses            
Number of employees1), 3)   76,986   74,406   3
Personnel expenses per employee – excluding share-based payments (in € thousands)   126   111   13
Women working at SAP (as a percentage)   31   31   0
Women in management1) (total, as a percentage of total number of employees)   23.6   21.3   11
Employee Engagement Index (as a percentage)   81   79   3
Business Health Culture Index4) (as a percentage)   75   72   4
Employee retention (as a percentage)   91.8   93.5   -2
             
Customer            
Customer Net Promoter Score5) (as a percentage)   22.4   19.1   17
             
Environment            
Net Greenhouse gas emissions (in kilotons)   455   500   -9
Greenhouse gas emissions per employee3) (in tons)   6.0   7.3   -18
Total energy consumption (in GWh)   965   920   5
Energy consumed per employee3) (in kWh)   12,500   13,400   -7
Data center energy consumed (in GWh)   249   179   39
Renewable energy sourced (as a percentage)   100   100   0

1) Numbers based on at year-end.

2) 2015 numbers are based on the proposed dividend for 2015 and on 2015 closing level of treasury stock.

3) Full-time equivalents.

4) The BHCI score for 2014 was recalculated from 70% to 72% based on two updated questions in the people survey concerning work-life balance.

5) The 2015 Customer NPS is not fully comparable to the prior year’s score.

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