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Regional, State, and Local Government

You can help maintain and improve quality of life for the citizens you serve by digitalizing your state or local government organization.

Digital technologies are bringing transformative change to society

Using digital technologies, you can drive the digital and cultural change needed to steer your organization through disruption and achieve the best outcomes for your citizens.

Digital technologies for regional, state and local governments
Enhancing operational excellence and resiliency

Extreme challenges created by the pandemic, as well as supply chain issues, inflation, and sustainability requirements, are forcing governments to operate differently. Pressure to perform means that you must improve effectiveness and resiliency through optimized business processes and new service delivery models at the speed of change.  

Improving the use of data as an asset

State and local governments must create a data-driven culture that values evidence over intuition while prioritizing protection of data and privacy. You need real-time insights from data to analyze past and present situations while simulating future scenarios.  

Enabling the workforce of the future

Many government organizations lack the right talent to address urgent challenges and meet their mission, which is exacerbated by a talent war with commercial companies. To hire and keep the best candidates, you must upgrade your employee experience and offer learning and development programs to close skills gaps and become future ready.

Putting citizens at the center of everything you do

Citizens expect more and trust less – they experience personalized, swift digital interactions with commercial companies and expect the same with their state and local government. By digitalizing processes across your state or local organization, you can meet citizens’ needs today and anticipate and support their needs in the future.

Featured public sector solutions

SAP S/4HANA Cloud for US State and Local Government

Our government ERP can help you deliver better public value at a lower cost while staying agile. Through tight, native integration between processes, our software enables includes public sector budgeting and grant and fund management.

SAP Analytics Cloud

Real-time data insights can help you analyze past and present situations while simulating future scenarios with business intelligence, augmented analytics, predictive analytics, and enterprise planning in a single solution.

SAP Commerce Cloud

By moving to a proven and innovative commerce platform, you can unlock agility and future-proof your citizen experience strategy.

Explore how we can help regional, state, and local government run better

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State, local, and regional governments need to make evidence-based policy decisions to drive positive outcomes for citizens. Our solutions can help you understand mission-critical data in response to trends, events, outcomes, and experiences.

  • Analytics and digital cabinet room  
  • Public sector budget planning
  • Data-driven policy design  

56% higher percentage of business processes using embedded analytics for organizations that leverage an integrated best-in-class analytics platform built on the latest technologies.

Source: SAP Performance Benchmarking

SAP Analytics Cloud enables us to unify planning and analysis processes with ease and empower our users to accelerate decision-making through better insights and more flexible planning.

Sophie Stefano, Financial Analyst and Project Manager, Brussels Business Support Agency

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With public sector software from SAP, you can achieve more-resilient government operations to improve stewardship of public funds and develop forward-thinking, citizen-centric policies.

  • Portfolio and project management
  • Public sector budget operations
  • Grant budget operations for grantee
  • Record to report

6% lower finance cost for organizations which use a unified framework and taxonomy and standardized workflows to enable one view of risk.

Source: SAP Performance Benchmarking

We achieved go-live with minimal disruption to our business. SAP S/4HANA now contributes to more-efficient finance processes, helping us do more with less and cope with the growing demand for insightful data and more-complex reporting without adding to our staff resources.

Kristjana Hreiðarsdóttir, Chief Accountant, Municipality of Akureyri

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Government ERP from SAP helps you create dynamic social protection programs based on integrated and proactive policy responses. You can also increase collections and maximize taxpayer compliance with unified contribution, revenue, and tax management while gaining the constituent insight needed to improve and personalize no-touch services.

  • Digital experience
  • Tax and revenue management
  • Social services management
  • Grantor management
  • Volunteer workforce management
  • Mobility as a service 

58% lower audit cost for organizations where risk information is refreshed frequently with up-to-date assessments, key risk indicators, and controls.

Source: SAP Performance Benchmarking

Had we tried to digitally transform existing processes one by one, a meaningful, digital outcome would not necessarily have emerged. That's why it was imperative to comprehensively rethink our processes.

Peter Wanschou, Engineer Provincial Office Directorate for Information Technology, Office of the Carinthian Provincial Government

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Our low-code development experience, as part of SAP Business Technology Platform (SAP BTP), can help you accelerate and scale development with confidence. It can also help you integrate and automate processes across your business with greater ease.

  • Extension suite
  • Digital process automation
  • Platform foundation
  • Integration suite
  • Digital experience

17% lower unplanned downtime (in hours) for organizations that enable integration and interoperability across systems and platforms through a modular architecture.

Source: SAP Performance Benchmarking

This was a time of high stress for business owners and landlords throughout the canton. Our responsibility was to support them as quickly and efficiently as possible. The tool we developed on SAP BTP – with help from SAP Services and Support – enabled us to more than exceed expectations.

Dominik Schoen, Head of Staff of Financial Management, Canton of Basel

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By deploying public sector software from SAP, you can build a skilled and engaged government workforce and deliver exceptional employee experiences.

  • Human resources and service delivery
  • Talent acquisition
  • Employee experience management
  • Payroll and time and attendance management
  • Talent management and learning
  • People analytics

17% lower time to hire for organizations that have tightly integrated (in terms of leadership, strategy, and data) HR and finance that work together to help ensure efficient and effective business execution.

Source: SAP Performance Benchmarking

We came to realize that maximizing the technology depended on evolving employee behavior and engagement with the system and onboarding a governance mindset of continued improvement, whereby the technology – enterprise-wide – is nurtured and matures with our business needs/processes.

Ronnie Wade, Chief HR, Fulton County Schools

Get started with SAP’s cloud solutions for regional, state, and local government

SAP can help you start or enhance your digital transformation, no matter where you are in your journey. If you have yet to move to government cloud ERP, you can get started with the RISE with SAP package for Public Sector. If you already have cloud ERP – from SAP or any other vendor – you can enhance your state, local, and regional capabilities with our industry cloud solutions.

RISE with SAP for Public Sector

RISE with SAP provides customers with comprehensive business transformation as a service (BTaaS) in a single package. At its core, is intelligent cloud ERP, business process intelligence, technology credits, and more. RISE with SAP for Public Sector also includes solutions for:

  • Enterprise planning
  • Cloud human capital management
  • Intelligent spend management
  • Treasury management
  • Real estate management

Industry cloud solutions

Built by SAP and our partners on an open platform, SAP’s industry cloud solutions address specific industry needs for the public sector. Designed to work with your existing SAP and third-party systems, these specialized cloud applications can help you drive cost-effective transformation and sustainable growth.

  • Cloud-based public sector solutions 
  • Innovative technology from SAP and our partners
  • Straightforward integration with existing systems
  • Extension of your current investments

Featured cloud solutions for regional, state, and local government

Sustainability and ESG reporting solutions

Move beyond financial measures to have full visibility into the consequences of your actions by adding an environmental, social, and governance (ESG) dimension to finance reporting with embedded, validated real-time data.

SAP Time and Attendance Management by Workforce Software

Combine powerful tools for time and attendance management, absence and leave compliance tracking, and advanced scheduling. You can lower labor costs, make more strategic workforce decisions, and improve execution.

Treasury management

Get real-time cash visibility, improve liquidity, and lower risk with integrated real-time solutions for treasury management.

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