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Professional Services

Manage projects more effectively, reduce risk, and boost customer satisfaction with SAP professional services software.

The future of professional services: Everything-as-a-service

Digital transformation enables you to offer new, agile business models with flexible pricing based on business outcomes.

Top Trend for Professional Services graphic
Business model innovation

Increasingly, professional services firms are replacing “time and materials” billing with subscription-based business models and everything as a service (XaaS). 

Total workforce management

Professional services firms are managing employees and external resources more holistically and proactively to balance talent supply and demand from engagements.

Power of humans and technology

Next-generation professional services automation is boosting productivity, reducing service delivery costs, and freeing experts to focus on billable work.  

Innovative professional services solutions from SAP and our partners

Solutions that address specific professional services industry needs help you achieve cost-effective transformation and sustainable growth.

SAP SuccessFactors Employee Central

Benefit from individualized experiences and strategic solutions that empower employees to reach their potential.

SAP Subscription Billing

Take a simplified approach to all tasks, from subscription product design to lifecycle management, and automate billing to create and monetize quickly and effectively.

SAP S/4HANA Cloud for projects, resource management

Get a proven framework to adopt industry best practices while attaining operational excellence – specifically across core financial and engagement management processes.

Integrated Project Pricing and Estimating by Twenty5 LLC

Drive efficiency and continuous learning in project-based pricing and estimating. You can use best practices, mine historical data, and improve collaboration to respond to quotation requests faster and more accurately.

Time Tracking for Service Organizations by Replicon

Capture, validate, and transform project time data in a modern user experience across desktop and mobile devices. The solution integrates with SAP S/4HANA and SAP SuccessFactors solutions, supporting global governance.

Enterprise Workforce Optimization Platform By ProFinda Limited

Align the work priorities of your organization with the capabilities and desires of your workforce. This solution helps you find the right person for an assignment or role in seconds. 


Accenture’s evolving cloud journey

Hear about Accenture’s latest collaborations with SAP in innovating solutions.

What are the leading analysts saying about SAP?

Elevating strategy and service delivery to meet sustainability goals

Learn how organizations are incorporating a sustainable philosophy into their overall business and technology implementation in this report from SAP and Oxford Economics.

Driving everything as a service in Professional Services

The traditional business model of ‘time and materials’ has given way to bundled, Everything-as-a-Service (XaaS) offerings in the professional services industry. Read about the impact to the industry in this Futurum report.

Uncover keys to success from industry experts

Learn how you can overcome some of your greatest challenges today and in the future by becoming an interconnected company that can collaborate across functions and make better, data-driven decisions.

Leveraging technology to deliver XaaS in professional services

This report explores how some professional services companies leverage software technology to transform internal processes.

Explore PSA software for a fast-changing industry

Discover how our professional services automation software can support your business from end to end – now and in the future.


A single view of client data and interactions is key to sales effectiveness – and profitable growth. Gain consistency across channels and increase your win-rate. 

  • Better forecast based on project insights
  • Accurate project profitability and revenue tracking
  • Faster business model innovation 
  • Contextual marketing and new revenue streams
  • Best-in-class bid management 

85% decrease in the effort to create a lead.

Source: Kearney

After a rigorous selection process, SAP S/4HANA emerged as the clear favorite across a broad cross-section of stakeholders due to better ROI and its international capabilities. To date, we are tracking well to that business case, with plenty more opportunity remaining in the pipeline.

Christine Laurens, Chief Financial Officer, Kearney


Professional services software helps you streamline the end-to-end engagement delivery process from bid to cash. You can drive non-linear growth by transforming business models to sell, deliver, and bill business solutions that combine usage or subscription services, projects, and products.

  • Integrated solution from a single vendor 
  • Insights into project status
  • Project performance analytics
  • Business process automation
  • Predictive finance technology
  • Process intelligence 


25% reduction in customer onboarding and project initiation time.

Source: McGrathNicol Services


By using technology to take the pain out of routine tasks, our teams can now focus on delivering high-value work for clients. A number of frustrating administrative tasks can now be done efficiently, anytime and anywhere.

Brendan Tanner, Head of Finance, McGrathNicol Services


With a total workforce management strategy, you can scale quickly. Tap into external talent networks, while maximizing internal talent contributions. 

  • Intelligent workplace experiences across devices 
  • Visibility into talent, workforce impact, and HR costs 
  • Tracking of resource demands for project-based services 
  • Rapid talent sourcing and onboarding 
  • Market-leading talent network 


7% increase in performance-related feedback. 

Source: Ernst & Young


Our people are central to our offering, and our most engaged teams deliver the highest quality, the best profitability, and the greatest client satisfaction. That’s why ensuring a positive employee experience is critical to our business.

Penny Stoker, Global Leader of HR Services, EY


How do you control costs and minimize risk? Manage project and engagement
financials – including profitability, revenue recognition, and leakage – in real time. 

  • One central journal to record company-wide financials 
  • Ability to handle multiple revenue recognition methods 
  • Tracking of services and products profitability
  • Monitoring of work in progress
  • In-depth prebuilt localization and compliance 

13 hours saved each month through process automation.

Source: Nagarro ES


Our implementation of SAP S/4HANA Cloud has enabled us to gain valuable experience, automate processes, and build a new line of business. This ensures the success of our customer projects and has helped us become the first partner globally to have received the SAP Recognized Expertise designation for SAP S/4HANA Cloud.” 

Carl-Philipp Müller, Director SAP Cloud Services, Nagarro ES

Explore your professional services resource center

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Success in the new era of professional services

Discover how integrating processes across your midsize business can help you succeed in the new economy.

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White Paper
The intelligent enterprise in professional services

Learn how companies that adopt technical, cultural, and organizational change can provide innovative, value-added services.

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Value Paper
Transforming into an intelligent enterprise

Explore how SAP S/4HANA provides a proven framework for adopting industry best practices while attaining operational excellence.

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Five game-changing professional services trends

Find out how the professional services industry is evolving in the face of changing market conditions and client demands. 

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Intelligent bids and delivery excellence

Connect the key processes of bid management – execution, delivery, and outcomes – to meet customer expectations.

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Shifting focus to innovation and sustainability

Explore research-based insights into how midsize professional services firms are addressing priorities, opportunities, and risks. 

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What is PSA software today?

Learn all about PSA tools – and how they’re helping professional services companies support shifting business models and customer demands.

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Webinar replay
Overcoming challenges of XaaS in professional services

Watch and listen to this TSIA SAP sponsored Techbyte featuring industry value advisors Stuart Harris and Craig Quantz

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