5% to 25% improvement in overall equipment effectiveness.
SAP Business Technology Platform gives us the unified look and feel and integrated architecture we need. Leveraging it for building end-to-end processes is a key advantage.
Achim Löbke, Head of Architecture and Optimization, UniperSE
92% of customer interactions are automated on a self-service portal for lower costs and increased customer satisfaction.
With SAP Business Technology Platform, everything is integrated. Our data is in one place. It unlocks intelligence, simplifies innovation, and lowers our total cost of ownership compared to our peers.
Inge Opreel, CIO, FARYS
15% to 40% improvement in customer satisfaction.
Services and support from SAP Preferred Success helped create a stable system for our critical Operational Call Centre, where we take emergency calls 24x7 using SAP Service Cloud.
Fiona Warburg, CoE Manager, Dŵr Cymru Welsh Water
30% faster processing of operational information, due to automated processes and a single data source.
Source: Siemens Gamesa
Through investment in a new IT platform and a service architecture based on SAP S/4HANA, Siemens Gamesa is ready for the future, with the ability to provide new and improved business models and services for our customers.
Alan Feeley, CIO, Siemens Gamesa Renewable Energy S.A
40% decrease in customer service operations costs.
We use SAP Commerce Cloud to digitalize most of our quotation processes. This enables our sales department to conclude a contract in half the time.
Güngör Saritas, Head of Business and Customer Services and Billing, MVV Enamic GmbH