Improve field service productivity by 10%
Use AI in SAP Integrated Product Development to digitalise 2D drawings, automate hotspot creation, and connect them with business data.
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Overview
SAP Integrated Product Development uses AI to automatically add hotspots to 2D drawings and link them with business data. This accelerates digitalisation, reduces manual errors, and helps teams modernise legacy product documentation for faster, more efficient use.
Benefits
- Significantly improve the efficiency of hotspot creation and business data mapping
- Reduce human errors caused by manual processes
- Use digitalised drawings for interactive spare parts catalogues or asset management
Business value
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Higher service productivity
10% improvement in field service engineer productivity
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Enhanced resolution
2% increase in first-time resolution rate
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Reduced downtime
1% reduction in unplanned downtime
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