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Essential Business Services from SAP

Essential business services from SAP support you in managing risk and driving continuity during uncertain times.

Mitigating risks and helping to ensure business continuity

The world is experiencing a human moment as people help each other combat the COVID-19 pandemic. And we’re doing our part, helping our customers keep their operations going. 

Off-site service delivery framework

To help ensure business continuity, a comprehensive contingency plan is essential – especially in light of today’s events. Businesses must react as fast as possible to mitigate risks and prepare the organisation for new implications on the horizon and potential scenarios to face them. With the off-site service delivery framework customers receive delivery and installation of SAP services from an off-site location rather than on-site.

Explore essential business services from SAP

Considered critical during the global pandemic, essential business services from SAP encompass a wide range of functions across the company with focus on front office, supply chain, back office, and essential operations.

Essential business services are delivered through the off-site service delivery framework and include all essential business areas from marketing and supply chain logistics to finance and operations to support your business in every step of the process. With these services, you can react fast and prepare your organisation for new implications on the horizon. 

See how customers are succeeding with SAP

A single, friction-free marketplace

Learn how DAIMANI was able to streamline the customer journey and boost client satisfaction using SAP cloud solutions.

Delivering 147,000 categories of products

Learn how Realcan Pharmaceuticals established a scalable e-commerce platform architecture and multichannel marketing network.

Customising inventory management

Discover how eBay Inc. trusted SAP Enterprise Support services and SAP MaxAttention services to help it adopt a new inventory management system.

Automating and digitalizing processes

Learn how SAP helped ZF Friedrichshafen AG connect people, materials, methods, and machines across 4 continents and 50 plants.

Reimagining design for improved service

Learn how SAP helped KAESER KOMPRESSOREN SE refocus, create new business models, and accelerate R&D and retooling.

Mitigating risk in volatile markets

Read how BMW Brilliance Automotive Ltd implemented scenario planning across the value chain including investment and spend evaluation and finance impact visibility.

Driving intelligent employee engagement

Learn why SAP CoPilot is critical to Schaeffler's future SAP S/4HANA core.

Ensuring adoption, usage, and value

Read how Mazars LLP streamlined training for new employees to ensure maximum adoption and business value of the SAP SuccessFactors Learning solution.

Streamlining IT incident handling

Take a look at how NHK Spring set up technology to streamline its handling of IT incidents with help from SAP Innovation Services.

Optimising supply chain planning and execution

Learn how Wanhua digitalized its supply chain planning processes to harmonise scheduling and better meet customer demand.

Get the latest news and trends from experts

SAP News

Essential business services enhance remote working

Essential business services from SAP are now available for all users to help enhance off-site working environments and remote collaboration.

Shane Paladin
President, SAP Services
SAP

Adapting to unprecedented times

In an interview, Shane Paladin discusses essential business services from SAP and his team's efforts in adapting to the new business landscape.

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