What are SAP Cloud Application Services?

SAP Cloud Application Services are service subscriptions that are designed for SAP private, public, and hybrid cloud contracts. SAP Cloud Application Services run your entire solution landscape with practical and proactive support for your applications, guaranteeing smooth, daily operation.

What kind of support and expertise can customers expect from SAP Cloud Application Services?

Customers can expect the following support and expertise: An application service manager (ASM) as the primary point of contact responsible for the successful delivery of services, working closely with customers and SAP Cloud Application Services resourcesA service desk that processes all requests and ensures that they are handled within the agreed service timesA service delivery team that is responsible for incident resolution, problems, change requests, service requests, and activity monitoring.24/7 support from the service desk and the delivery team, depending on contract terms and agreements

What are the benefits of SAP Cloud Application Services?

SAP Cloud Application Services ensure the smooth operation of your SAP private, public, and hybrid cloud solutions. Customers benefit from SAP's expertise and experience in running their digital business in real time. Users can adopt cloud solutions more quickly, simply, and efficiently, increasing customer satisfaction.

How can SAP Cloud Application Services increase profitiability?

Using SAP Cloud Application Services can increase profitability by improving user experience, delivering clearly defined services at fixed annual prices, customising SAP solution management based on your specific requirements, and handling technical and functional services end to end. The services are available globally and can be adapted to meet regional, language, sovereignty, and industry requirements.

SAP Cloud Application Services (CAS)

Run your SAP solutions with SAP Cloud Application Services, enabling your team to focus on meaningful innovation.

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What is SAP Cloud Application Services?

Learn how SAP Cloud Application Services support business growth by managing your cloud operations with 24/7 global coverage and technical expertise.

Read our solution brief for SAP Cloud ERP Private

Read our solution brief for SAP SuccessFactors

Read our solution brief for all cloud solutions

Help your SAP application landscape run better

Certified SAP experts can help ensure smooth operations through monitoring, fast response, and proactive issue prevention.

Expert application management

SAP Cloud Application Services support your SAP solution operations end to end, using:

Continuous optimisation
AI and SAP Joule integration
Managed releases and upgrades

See how customers succeed with SAP Cloud Application Services

By leveraging SAP Cloud Application Services, Asahi Kasei Corporation has achieved efficient system testing and automation, ensuring stability and scalability in their operations.

Akira Suzuki

Corporate IT Management, Asahi Kasei Corporation

Read the customer story

Frequently asked questions

: SAP Cloud Application Services are service subscriptions that are designed for SAP private, public, and hybrid cloud contracts. SAP Cloud Application Services run your entire solution landscape with practical and proactive support for your applications, guaranteeing smooth, daily operation.
: Customers can expect the following support and expertise:

An application service manager (ASM) as the primary point of contact responsible for the successful delivery of services, working closely with customers and SAP Cloud Application Services resources
A service desk that processes all requests and ensures that they are handled within the agreed service times
A service delivery team that is responsible for incident resolution, problems, change requests, service requests, and activity monitoring.
24/7 support from the service desk and the delivery team, depending on contract terms and agreements
: SAP Cloud Application Services ensure the smooth operation of your SAP private, public, and hybrid cloud solutions. Customers benefit from SAP's expertise and experience in running their digital business in real time. Users can adopt cloud solutions more quickly, simply, and efficiently, increasing customer satisfaction.
: Using SAP Cloud Application Services can increase profitability by improving user experience, delivering clearly defined services at fixed annual prices, customising SAP solution management based on your specific requirements, and handling technical and functional services end to end. The services are available globally and can be adapted to meet regional, language, sovereignty, and industry requirements.

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