SAP Cloud Application Services (CAS)

Run your SAP solutions with SAP Cloud Application Services, enabling your team to focus on meaningful innovation.
Person reviewing data on a tablet

What is SAP Cloud Application Services?

placeholder

Learn how SAP Cloud Application Services support business growth by managing your cloud operations with 24/7 global coverage and technical expertise.

Help your SAP application landscape run better

Certified SAP experts can help ensure smooth operations through monitoring, fast response, and proactive issue prevention.

placeholder

Expert application management

SAP Cloud Application Services support your SAP solution operations end to end, using:

  • Continuous optimisation

  • AI and SAP Joule integration

  • Managed releases and upgrades

See how customers succeed with SAP Cloud Application Services

By leveraging SAP Cloud Application Services, Asahi Kasei Corporation has achieved efficient system testing and automation, ensuring stability and scalability in their operations.
Akira Suzuki
Corporate IT Management, Asahi Kasei Corporation

Frequently asked questions

SAP Cloud Application Services are service subscriptions that are designed for SAP private, public, and hybrid cloud contracts. SAP Cloud Application Services run your entire solution landscape with practical and proactive support for your applications, guaranteeing smooth, daily operation.

Customers can expect the following support and expertise:

  • An application service manager (ASM) as the primary point of contact responsible for the successful delivery of services, working closely with customers and SAP Cloud Application Services resources

  • A service desk that processes all requests and ensures that they are handled within the agreed service times

  • A service delivery team that is responsible for incident resolution, problems, change requests, service requests, and activity monitoring.

  • 24/7 support from the service desk and the delivery team, depending on contract terms and agreements

SAP Cloud Application Services ensure the smooth operation of your SAP private, public, and hybrid cloud solutions. Customers benefit from SAP's expertise and experience in running their digital business in real time. Users can adopt cloud solutions more quickly, simply, and efficiently, increasing customer satisfaction.

Using SAP Cloud Application Services can increase profitability by improving user experience, delivering clearly defined services at fixed annual prices, customising SAP solution management based on your specific requirements, and handling technical and functional services end to end. The services are available globally and can be adapted to meet regional, language, sovereignty, and industry requirements.

twitter pixeltwitter pixeltwitter pixeltwitter pixeltwitter pixeltwitter pixeltwitter pixeltwitter pixeltwitter pixeltwitter pixeltwitter pixeltwitter pixel