SAP Fieldglass Services Procurement
Maximise value by managing services procurement with one cloud solution
Procurement teams face mandates to control costs, streamline processes, reduce risk, and meet strategic goals. With one holistic services procurement solution, you can track the “who, what, where, when, why, and how” of each project to meet demands and support project success.
Find, engage, manage, and offboard external services providers quickly and efficiently – from consulting firms and marketing agencies to security companies – with the SAP Fieldglass Services Procurement application.
A single 360° solution that does it all
SAP simplifies how projects with external services providers are initiated, engaged, managed, and completed.
Initiate service requests with a competitive bidding process that allows you to collaborate on bid criteria with colleagues, expedite approvals for authorised terms and budgets, and then distribute the request for services providers to respond.
Create service request: Produce service orders and statements of work from pre-populated templates.
Collaborate and approve: Communicate easily with internal stakeholders to nail down the details of the request before sending it to vendors.
Distribute service request: Send requests to a selected vendor or use robust bidding tools to solicit responses from a list of preferred vendors.
Engage your selected vendor through the negotiation process following a side-by-side evaluation of all responses. Then finalize your agreement.
Receive responses: Evaluate responses sent by vendors.
Evaluate and select response: Compare key information like cost, duration, location, and number and type of workers for each vendor, side-by-side.
Negotiate and finalize agreement: Conduct back-and-forth vendor negotiation using built-in communication tools to reach final agreement.
Manage all global services engagements within a single, centralised system; securely onboard workers, track deliverables, validate work, and generate invoices.
Onboard workers: Automatically kick off onboarding tasks like assigning Security IDs and providing access to systems. Prevent workers who are flagged as ‘do not re-hire’ from being onboarded.
Track timesheets and milestones: Approve timesheets, expenses, milestones, and deliverables on a recurring, due date, or price per unit basis.
Validate and approve work: Ensure services were performed as expected either from a desktop or remotely with an SAP Fieldglass mobile application.
Track invoices and payments: Generate invoice details, approve time worked, and view remittance details.
Complete the workflow with automated offboarding, such as terminating system access and retrieving assets, and give performance feedback on the service provided.
Offboard workers: Minimise security risks with prompt, automated termination of access to systems and retrieval of assets like laptops.
Close and evaluate service: Give performance feedback to vendors on the workers and the services they provided.
Key Benefits
Increase certainty and savings
Boost transparency and ROI for procured services by using a collaborative digital workspace, where you can effectively manage diverse metrics and workstreams.
Protect against hidden threats
Improve digital and physical security by rapidly establishing, monitoring, and maintaining a clear chain of custody for every worker.
Ramp up productivity and results
Use built-in flexibility, an intuitive interface, and streamlined processes to rapidly and efficiently complete projects ranging from simple to complex.
Make more intelligent decisions
Reach the right balance of service quality, cost, and speed by informing procurement decisions with accurate and detailed performance data.
Benefit from built-in collaboration
Facilitate approvals with internal stakeholders and contract negotiations with bidders.
Enhance security and compliance
Capture certifications for highly regulated industries to meet government mandates and comply with local tax and labour regulations.
See how customers are succeeding with SAP
Supporting 250% expected growth in external workers
Discover how Los Alamos National Laboratory automated manual, paper-based processes to scale its external workforce in real time.
Providing next-generation, intelligent procurement
Take a look at how Accenture supports enterprise-wide pend management activities on a single global platform.
60% reduction in time-to-fill rate
Explore how Capgemini drives global growth with highly skilled external talent by digitalising its services procurement processes.
Driving a 92% hiring manager satisfaction rate
Find out how Red Hat accelerated contingent workforce onboarding to reduce the cost and complexity of managing contingent workers.
Key Features
Integrated platform for people-based services
Quality and budget control
Automated security and monitoring
Global access and regional relevance
Integrated platform for people-based services
Quality and budget control
Automated security and monitoring
Global access and regional relevance
Build a business case
Choosing the right services procurement application
Learn the top ten considerations when selecting services procurement technology to help manage your external services providers.
Building procurement value with best practices
Find out why 50% of executives told Economist Impact that they plan to increase their use of the external workforce.
Planning a strategic workforce in a labour shortage
Dive into a Harvard Business Review Analytic Services report on creating an effective workforce strategy fit for the future.
Track metrics, work on the go, and integrate smoothly
Share broader capabilities across SAP Fieldglass solutions, such as data analytics, mobile apps, and platform integration.
Analytics
Use the analytics capability with SAP Fieldglass Services Procurement to access real-time data and actionable metrics on your nonpayroll labour.
Mobile apps
Use mobile apps with SAP Fieldglass Services Procurement to put external workforce efficiency at your fingertips.
Integration
Discover how SAP Fieldglass Services Procurement integrates with on-premise and cloud solutions.
Technical Information
Use SAP Business Technology Platform with this cloud solution to gain visibility, extend applications, and integrate your source-to-pay processes.
Visibility
Unlock spend data with solutions that deliver total spend visibility, aid in planning and forecasting, and connect critical data from SAP and third-party sources.
Extensibility
Customise and extend the value of spend management solutions by eliminating inefficiencies, building new apps, enhancing existing apps, and providing personalised experiences.
Integration
Centralise data, remove silos, and create a connected enterprise with integration solutions from SAP, streamlining your source-to-pay process with prebuilt connections.
Get Started
Jump-start your SAP solution implementation and drive ROI by collaborating with industry experts, consultants, and support engineers throughout your journey.
Services
Transform your business quickly and effectively by taking advantage of our holistic service and support plans, expert consulting services, custom application development, proven best practices, and deep industry and technical knowledge.
Support
Help keep your SAP Fieldglass solutions running at peak performance with our IT experts and support services, including long-term plans, embedded teams, remote technology support, and self-service portal.
Security and compliance
Focus on your business and customer relationships, while keeping your data safe and reliable. SAP takes a proactive, predictive approach to maintaining compliance and data security in the cloud and within an on-premise data centre.