SAP Fieldglass Services Procurement

With our purpose-built IT solution, you can manage your external service providers securely and with simplicity.
An active service request with line items managed by both buyer and supplier

What is SAP Fieldglass Services Procurement?

Procurement teams face a complex set of challenges in managing external services. SAP’s services procurement solution helps track the who, what, where, when, why, and how of each project to streamline processes, reduce risk, and meet business goals.

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Manage external services—including consulting, marketing, maintenance, plant shutdown, repair, and security—with one holistic solution.

  • Cloud deployment

  • Project management office dashboard to govern statements of work (SOWs)

  • Resource management and allocation, service entry sheets, and time processing

  • Intuitive interface with AI-generated SOWs, chatbots, and decision wizard

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Key benefits

Secure better outcomes and cost optimisation

Track and manage services effectively using a multi-user collaborative digital workspace to get a clear view of service spending with diverse metrics and workstreams.

Mitigate exposure to hidden risks

Improve digital and physical security by rapidly establishing, monitoring, and maintaining a clear chain of custody for every worker.

Boost productivity and results

Complete simple or complex projects quickly and efficiently with built-in flexibility, AI tools, an intuitive interface, and streamlined processes.

Data-driven decision making

Optimise service quality, cost, and speed with accurate and detailed reporting and advanced analytics to augment decision making.

Track resource time and costs automatically

Automate time processing for multiple SOWs, workers, and bill vendors based on agreed contractual rates.

Manage compliance and mitigate risk with confidence

Ensure compliance with local tax and labour regulations, including those in highly regulated industries, to meet government mandates.

Key features

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Integrated end-to-end services procurement platform

  • Integration tools and APIs

  • Partner ecosystem

  • Service providers management

Cost, quality, and budget controls

  • Project milestone and deliverable tracking

  • Guided decision making with analytics

  • Integrated purchase order hierarchy

  • Reports, task, and assistance with Joule

Compliance, security, and risk management

  • Full visibility into projects and worker details

  • Enhanced security through worker tracking

  • Flexible configuration options

  • Contract compliance

See how customers are succeeding with SAP

Providing next-generation, intelligent procurement

Learn how Accenture supports enterprise-wide spend management activities on a single global platform.

One system to automate contract worker management

Mr. John Martinez shares how Energy Queensland Ltd has digitalised external workforce management and transformed its operations by integrating SAP Fieldglass applications with SAP S/4HANA

Portfolio recognition and awards

The SAP Fieldglass portfolio is recognised as a multi-faceted industry leader based on verified user reviews, ratings, and in-depth customer insights.

Technical information

Use SAP Business Technology Platform with this cloud solution to gain visibility, extend applications, and integrate your source-to-pay processes.

Visibility

Unlock spend data with solutions that deliver total spend visibility, aid in planning and forecasting, and connect critical data from SAP and third-party sources.

Extensibility

Customise and extend the value of spend management solutions by eliminating inefficiencies, building new apps, enhancing existing apps, and providing personalised experiences.

Integration

Centralise data, remove silos, and create a connected enterprise with integration solutions from SAP, streaming your source-to-pay process with pre-built connections.

See what analysts are saying about SAP Fieldglass

SAP Fieldglass named Market Leader in new Ardent report

Explore the new Ardent VMS Tech Advisor 2025 report and discover why SAP Fieldglass was ranked Market Leader in the VMS landscape.

SAP a Leader again in Gartner® Magic Quadrant™ for Source-to-Pay Suites

See why SAP has again been named a Leader in this year’s report, positioned furthest for Completeness of Vision in source-to-pay suites.

Gartner, Magic Quadrant for Source-to-Pay Suites, Micky Keck, Kaitlynn Sommers, Lynne Phelan, Magnus Bergfors, Alex Brady, 21 January 2026.

 

Gartner and Magic Quadrant are a trademark of Gartner, Inc., and/or its affiliates.

 

Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organisation and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose.