Empower Your Frontline Workforce with Industrial Augmented Reality Solutions

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Our solution provides a unique AR-based software suite for deskless workers using smart glasses or mobile devices. It enables  SAP customers to digitalize industrial processes and create workflows for logistics picking, assembly, quality assurance and maintenance as well as field service.

By TeamViewer Germany GmbH

This solution is premium-certified for SAP integration and best practices.

Overview

xAssist: Minimize machine downtime and increase shop floor productivity.

Solve complex problems on-site instantly through AR remote assistance by connecting technicians to remote experts – whenever and wherever needed. Ensure machine uptime for an overall increased OEE.

xInspect: Accelerate your maintenance processes with Augmented Reality.

Reduce inspection time by an average of 40% and increase accuracy by empowering your service or maintenance technicians with intuitive augmented reality instructions running on smart glasses.

xMake: Provide Flexible Workflows without programming knowledge.

Create and change dynamic workflows for frontline workers, tailored to their language and skill set — without requiring programming knowledge or developer support.

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Details

Solution type

Extensions and Add-ons

Industry

Automotive, Utilities, Aerospace and Defense

Compatibility

Works with

This product is compatible with or enhances the functionality of these SAP solutions but doesn't require them.

SAP Field Service Management

Features

xAssist: Share Extra Resources for Best Support

Technicians often need to refer to manuals, diagrams, or other files during their work. With just the click of a button, experts can send a file or share their screen with the remote user during an ongoing AR remote support session.

xAssist: Share Extra Resources for Best Support
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xInspect: Make your Documentation hands-free

Technicians are able to be hands free when using photos, speech to text, record measurement, checklists, and code comparison to document cases, eliminating the need for error-prone manual entry and reducing administrative documentation time by up to 40 percent.

xInspect: Make your Documentation hands-free
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xMake: Make your Quality Assurance hands-free.

Make hands free use of photos, speech to text, record measurement, checklists, and part code comparison to document assembly steps, eliminating the need for error-prone manual entry and reducing quality assurance and administrative documentation time by up to 40 percent.

xMake: Make your Quality Assurance hands-free.
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Plans and pricing

All plans include:

  • Frontline xAssist for field worker remote assistance.
  • Live video calls with Augmented Reality annotations.
  • Industry-ready feature-set with whiteboard, markers, and chat.
  • Live warning sign detection for worker safety.
  • Extended call reporting and PDF documentation.
  • Server Cloud installation to minimize IT support.
  • Client apps available for iOS and Android on the stores.

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  • Maintenance & Service
  • Guided Diagnosis
  • Guided Troubleshooting

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  • Manual Order Picking
  • Inbound & Outbound
  • Inventory & Sorting

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  • Assembly Instructions
  • Quality Assurance
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  • Remote Support
  • Service & After Sales
  • Live Troubleshooting

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Customer reviews

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