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Streamline chargebacks to engage a more empowered customer

To engage fully with today’s empowered customers, you must effectively manage pricing contracts that frequently include provisions for claims-based reimbursements. The SAP Paybacks and Chargebacks application helps you efficiently administer, model, report, and analyse contracts and chargeback agreements – while preventing errors and unwanted profit leakage.

  • Helps reduce overpayments
  • Supports negotiating contract terms and conditions
  • Evaluates profitability of contract proposals to craft better deals
  • Supports management of contract commitments


Key Benefits

Create and manage promotion contracts

Manage the entire chargeback process cycle – from claim initiation and receipt through settlement and beyond.

Optimise operational efficiency

Help ensure that all parties – your suppliers, end customers, and company – are properly charged and compensated.

Streamline chargebacks processing

Minimise lost opportunities and manual errors with comprehensive claims management.

Get Started

Jump-start your implementation and drive ROI by collaborating with industry experts, consultants, and support engineers throughout your journey.


Transform your business quickly and effectively by taking advantage of our holistic service and support plans, expert consulting services, custom application development, proven best practices, and deep industry and technical knowledge.


Get the support you need to keep your SAP solutions running at peak performance with our IT experts and support services, including long-term plans, embedded teams, remote technology support, self-service portal, and innovation strategies.

Security and Compliance

Focus on your business and customer relationships, while knowing that your data is safe and reliable. With a proactive, predictive approach, SAP helps ensure compliance and data security in the cloud and within an on-premise data centre.

Questions? Get in touch!

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