Sales performance management

Empower your sales team with the tools they need to create effective sales experiences.
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Improve business outcomes with sales performance management products

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Boost sales with impactful incentive compensation

Accelerate business outcomes with better planning and insights while reducing costly payment errors and time-consuming disputes.

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Create exceptional experiences for sellers at scale

Build seller trust and motivation by giving your sales team real-time access to personalised dashboards and recommendations.

Plan more intelligently with data and insights

Improve business results by aligning your sales priorities and business strategy at every step.

Access a comprehensive and flexible solution set

Adjust sales territories and incentive plans quickly and smoothly with intuitive tools.

Explore sales performance management capabilities

Drive revenue growth, align sales behaviours, and boost performance with intelligent planning, impactful incentive management, and real-time insights.

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Comprehensive incentive compensation management
Quickly model and deploy complex incentive plans using intuitive tools and templates.

 

Real-time payment and performance insights
Access instant performance metrics and payment data to drive informed decision-making.​

 

AI recommendations and plan optimisation
Utilise AI recommendations to enhance plan effectiveness and maximise ROI.

 

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See how customers are succeeding with SAP

Quickly scaling operations and elevating performance

Discover how Heartland Dental manages compensation and bonus plans to adapt fast and set up practices for rapid growth.

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Enhancing incentive compensation experiences

Find out how Co-operators increases engagement and empowers advisors by automating incentive and payment processes.

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Empowering employees to delight guests and residents

Explore how Sun Communities helps employees deliver memorable vacation experiences and welcoming residential areas.

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Supporting multiple incentives for 20,000 associates

Find out how PetSmart is improving the commissions experience and achieving desired business results.

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See what analysts are saying about SAP

IDC MarketScape: Worldwide Sales Performance Management 2025 Vendor Assessment

Find out how Sales Performance Management solutions streamline operations, increase agility, and enhance decision-making with data-driven insights.

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Unlocking sales performance excellence

Empower your team with the tools they need to create effective sales experiences. This whitepaper provides a quick view into how organisations can establish a centre of excellence for sales performance.

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Frequently asked questions

Sales performance management (SPM) is a set of processes and tools used by businesses to automate sales administration operations, such as territory coverage, quota assignments, and incentive compensation management. These automated products accelerate business outcomes by increasing the effectiveness, trust, and motivation of direct and indirect sellers.

A sales team that's motivated and productive is a win-win situation for both talent management and operational efficiency. With SAP SuccessFactors HCM, you can go beyond traditional HCM to deliver experiences that keep everyone – including your sales teams – fully engaged and aligned with business goals. And, with a total compensation approach, you can motivate employees, increase organisational trust and transparency, and improve business outcomes.

Incentive compensation management (ICM) is the process of designing, implementing, calculating, and administering variable compensation plans that reward revenue-generating employees—typically sales representatives—for achieving specific performance goals.

Territory and Quota Planning is a cloud solution that helps you implement efficient sales planning processes. Align quotas and territories with market potential to maximise your team's efforts, boost productivity, and achieve business results.

Agent Performance Management streamlines onboarding, compliance and incentive compensation management to help empower agents for productive field selling.

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