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SAP SuccessFactors Agent Lifecycle Management
By optimising sales agent lifecycle management and agent experiences, you can drive business growth and profits.
What is SAP SuccessFactors Agent Lifecycle Management?
With real-time insights into agent effectiveness, hierarchies and relationships, training, and compliance information, including certifications, you can better engage with your agents and empower them to support your company’s mission and goals.
The SAP SuccessFactors Agent Lifecycle Management solution can help you navigate the agent lifecycle with an integrated, user-friendly platform that enables you to streamline processes, enhance collaboration, and drive agent productivity.
- Cloud deployment
- Comprehensive agent onboarding
- Integration with compliance agencies
- Ongoing relationship management
Improving sales performance management
Help agents meet their sales goals and provide high-quality customer service.
Key benefits
Gain real-time visibility
Empower your users with a unified view of agent information that helps them gain insights, save time, and improve the lifecycle value of individual agents.
Unify onboarding data
Help new agents start selling as soon as possible by onboarding them quickly with customised, automated self-services connected to your agent management system.
Simplify compliance
Maintain proactive regulatory compliance based on a single source of truth while reducing manual data entry and using connected agent management functionality.
Key features
Streamlined agent lifecycle management
Manage and credit agents intuitively through complex hierarchies and crediting requirements
Reduce agent inquiry and drive greater productivity
Manage multiple lines of business on a single platform
Comprehensive onboarding
Automate credential management by integrating it with the National Insurance Producer Registry (NIPR), the Depository Trust and Clearing Corporation (DTCC), and the Financial Industry Regulatory Authority (FINRA)
Capture all relevant data in one place
Support compliance through embedded onboarding with built-in checks
Strong compliance
Gain visibility into every agent, vendor, customer, product, and policy
Track and audit any change to help ensure compliance and protect sensitive data
Monitor and stay ahead of compliance concerns with preconfigured integrations and synchronisation with key regulators
Pricing
IDC MarketScape: SPM 2025 Vendor Review
Find out how SAP elevates operations with robust sales performance management solutions.
Technical and security resources
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SAP Enterprise Support, cloud edition for SAP SuccessFactors HCM
Embedded in every SAP cloud solution at no additional fee, the SAP Enterprise Support, cloud editions offering can help drive your immediate and ongoing success through expert guidance, SAP Enterprise Support Academy, tools, reports, and services.
SAP Preferred Success for HCM solutions from SAP
Our success resources from SAP Preferred Success can help you realise the value of your HCM solutions from SAP, achieve your desired business outcomes, enhance the user experience, and improve business performance and process integration.