Human capital management software

Equip every employee to meet their potential and foster success across your organisation with AI-enabled human capital management solutions.
People in a warehouse

Be ready for anything with a future-ready workforce

When your people operate at their best, so does your business. Use AI to help manage, support, and develop your entire workforce with SAP SuccessFactors HCM and SAP Fieldglass, part of SAP Business Suite.

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Unified
Run your business with confidence by establishing a single source of people and skills data.

Insightful
Uncover holistic insights from across your organisation for smart workforce decisions.

Adaptive
Stay ahead of the curve with automatic updates for legal and regulatory changes, ensuring seamless adaptation to new requirements.

Empowering
Realise employee potential with AI-driven, skills-based learning recommendations and AI-enabled self-services.

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SAP Business AI

Drive the success of every employee and boost organisational agility with AI.

Learn about AI for HCM 

SAP Business Data Cloud

Optimise people and business decisions across hiring, retention, pay, and more.

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SAP Business Technology Platform

Extend HCM solutions and integrate with processes across the organisation.

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Explore SAP solutions for human capital management

Automate HR. Innovate Faster.

Transform your HR operations with smart automation. Join us for expert tips and a live demo.

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See how customers are succeeding with human capital management software

Streamlining HR processes and delighting employees with SAP SuccessFactors

Explore how RPG reduced the turn-around-time for HR administration tasks, lifted the experience of employees and managers as well as improved the candidate hiring experience.

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Continuing global expansion and innovation with standardized processes and experiences

Learn how Lupin used SAP SuccessFactors to automate and gain visibility into HR and enterprise processes, help fulfil critical global compliance obligations and benefit from continuous innovation.

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Streamlining HR processes with SAP Business AI

Discover how Mahindra & Mahindra became an early adopter of SAP Business AI to streamline their HR processes to reduce time and manage their significant workforce.

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Innovating HR processes to support hundreds of thousands of employees

Learn how Wipro Wipro chose SAP SuccessFactors HCM to deliver on its HR transformation mission by streamlining its people processes including employee management, recruitment, and onboarding.

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Explore AI-driven innovations

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HR reinvented with Joule Agents

Discover ready-to-use Joule Agents for human resources that automatically plan and execute multi-step workflows connecting departments, speeding up decisions, and streamlining processes.

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See what analysts and experts are saying about SAP

SAP recognised for outperforming the competition

Explore what customers are saying about SAP SuccessFactors HCM and why it’s a leading option for organisations of all sizes.

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Maximising the impact of AI for core HR

Assess AI readiness, identify high-impact use cases, and develop implementation road maps based on business priorities.

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SAP is named a Leader for cloud HCM suites market

Find out why Gartner® named SAP as a Leader in its 2025 Magic Quadrant™ report for cloud HCM suites for 1,000+ Employee Enterprises.

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Optimising vendor management systems (VMS)

Learn how business leaders are transforming their contingent workforce management strategies to stay competitive.

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Featured resources

Check out the latest insights and trends.

REPORT
Strategies for AI governance and workforce engagement

Read recommendations on how to establish AI strategy governance, boost adoption, and help ensure ethical deployment.

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REPORT
Navigate the top 5 HR trends shaping the workplace

Learn how HR leaders can guide teams through challenges such as employee engagement, AI integration, skills development, and hybrid work policies.

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REPORT
Take a skills-based approach to workforce planning

Find out how HR technology can help organisations execute and integrate a skills-based strategy across HR practices

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Frequently asked questions

Human capital management is the set of practices and software used for recruiting, managing, and developing an organisation’s human capital—aka its workforce.

A human resource management system (HRMS) is used to digitalise, automate, and centralise core HR processes, such as employee data storage, benefits administration, time and attendance, and payroll. An HRMS also provides talent management capabilities such as recruiting, onboarding, performance management, goal planning, learning and training, compensation, and succession planning. Human resource management systems and human capital management software are often used interchangeably.

A vendor management system is a cloud-based platform used to procure and manage temporary, contract, or contingent workers. Most VMS applications integrate with other on-premises or cloud-based enterprise HR systems. VMS software helps enterprises gain clear insight into who is working for them, as well as where, why, when, and at which rates.

AI in HR is used to streamline and automate HR processes across the employee lifecycle—from recruitment, hiring, and onboarding through talent management, learning, and performance.

Part of SAP Business Suite, SAP SuccessFactors HCM provides cloud-based HCM software applications to support core HR and payroll, talent management, HR analytics and workforce planning, and employee experience management. Since 2001, SAP SuccessFactors solutions have been used by more than 10,000 customers in more than 200 countries and territories worldwide.


SAP SuccessFactors HCM includes cloud HCM solutions in three key areas:

1.  Core HR and payroll, including a powerful HR information system, payroll software, self-service HR, and time and attendance

2.  Talent management, including solutions for recruiting, onboarding, learning, performance management, and compensation

3.  HR analytics and workforce planning, including AI-enabled people analytics, scenario modelling, what-if analysis, and strategic workforce planning

Yes. Powered by global cloud HR solutions, SAP Business Suite includes capabilities to connect HR across an organisation, drive end-to-end people processes, uncover holistic workforce insights, and create seamless AI-enabled experiences. This allows organisations to align workforce decisions with business goals, help ensure an engaged and productive workforce, and enable agile and compliant HR.

SAP HR was a key module in the SAP ERP application that provided comprehensive support for human capital management. Now, SAP HR has evolved into SAP SuccessFactors HCM—cloud-based HR solutions that put employees first. These solutions include a powerful HR system as well as tools for employee experience management, onboarding, learning, performance management, succession and development, and people analytics.

Gartner, Magic Quadrant for Cloud HCM Suites for 1,000+ Employee Enterprises, 23 October 2024, Ranadip Chandra, et.al.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organisation and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.

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