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Collaboration Platform

Solve problems faster and drive results by connecting customers, partners, and employees to the right information and processes in the cloud.

SAP Jam Collaboration delivers collaboration where you work – inside your applications, on your mobile device, or in SAP Jam Collaboration itself. Break down barriers between teams, eliminate information silos, and bring social tools into any business process.

  • Cloud deployment
  • Integrated core business applications
  • Knowledge sharing with extended teams
  • Collaborative tools and documents

Product Demos

See SAP Jam Collaboration in action

Add the human element to your digital transformation. Improve your social collaboration processes with this engaging collaboration platform. 

Connect employees and share information across your organisation

Help HR leaders reduce training costs with social learning, streamline HR processes, and create a space to share best practices that drive engagement.

Key Benefits

Connect people, information, and experts

Remove departmental and geographic barriers between employees by providing quick and intuitive access to the content and experts needed to get their job done.

Improve business communication

Deliver tools for self-service information publishing to foster engagement, discussion, and sharing – whether across the business or within a team.

Improve information access with collaboration

Blend business processes with collaboration tools and data to help ensure employees have the right information at the right time for critical decision-making.

Key Capabilities

Streamline and humanise HR

Add a human element to your digital HR transformation. From hire to retire, enterprise collaboration fosters a culture of knowledge sharing and increases employee engagement.

Cultivate a culture of learning

Simplify and accelerate the learning process – while increasing the ROI of your employee development programs – by going beyond your learning management system.

Speed innovation with collaboration

Accelerate informed decision-making and fuel innovation with collaborative intranet software that extends collaboration to custom and legacy business applications.

Close more sales deals faster

Augment critical sales processes with collaboration capabilities to respond to customers quickly, perform better, and improve the effectiveness of sales teams and partners.

Resolve service issues effectively

Work collectively with customers, internal stakeholders, and experts to minimise the time to first call through rapid onboarding, accelerated learning, and close mentoring.

Deliver more effective marketing campaigns

Enhance program planning, execution, and analysis to build outstanding content and create smarter marketing campaigns by working with internal and external experts.

SAP Jam for Business Continuity

Free upgrade to SAP Jam, enterprise edition

As social distancing and working from home change how companies and people operate, businesses must continue to run and adapt to this rapidly changing environment to meet demands and maintain business continuity. Learn how SAP Jam, enterprise edition can help.

What are analysts saying about SAP Jam?

Total Economic Impact (TEI) of SAP Jam

SAP commissioned Forrester Consulting to conduct a Total Economic Impact (TEI) study and examine the potential return on investment (ROI) enterprises may realise by deploying SAP Jam Collaboration. The purpose of this study is to provide readers with a framework to evaluate thepotential financial impact of SAP Jam on their organisations.

Subscription Options

Licensing and Purchasing

SAP Jam Collaboration is deployed in the cloud with the following offerings:

  • Monthly fee for each person
  • Availability for all employees
  • Additional licenses available for external users outside the company
  • Additional storage options
  • Option of three editions:  SAP Jam, enterprise edition, SAP Jam, advanced edition or SAP Jam, advanced plus edition

Security and Compliance

Data security

Focus on your business and customer relationships, trusting that your data is safe and reliable. Our proactive, predictive approach helps ensure compliance and data security.

Data protection and privacy

Protect the rights of employees, applicants, customers, suppliers, partners, and others with SAP solutions that preserve data ownership, security, and privacy.


Trust that our products meet the latest compliance and security standards, thanks to external reviews and audits, as well as our use of one common framework worldwide.

Learn about our training offerings

Get training from our open online courses, where SAP experts can provide the knowledge you need with the flexibility of anytime, anywhere access free of charge. You can also benefit from additional training through our enablement solutions and certification programs.

Start your learning journey

Find the best training and certification for you and your team using our visual learning guides. Plan your learning journey to get started quickly.

Access free online courses with openSAP

Experience a flexible, engaging, and open learning environment designed to help you optimise your software investment.

Foundations of Academy

A prerequisite for the SAP Jam Academy virtual class, this course includes basics for SuccessFactors HCM Cloud Suite, configurations to common elements, and how to populate user data.

Refine your skills with SAP Learning Hub

Get instant access to online learning content and learning rooms. Add SAP Live Access to finish assignments or perform exercises on a live system.

Deliver informal learning with SAP Learning Rooms

Facilitate informal learning and knowledge sharing in an interactive, social environment. Available online 24x7, SAP Learning Rooms provides expert-hosted live sessions, video tutorials, and postings on a wide range of SAP-related topics.

Welcome to the next generation of learning

Help IT and line-of-business users optimise the value of SAP Jam. SAP Learning Hub, edition for SAP Enterprise Support, provides expert-level Webinars, best practices, tutorials, and more.

Validate your expertise with SAP certifications

Complete SAP certifications to verify your expertise and experience in using SAP solutions to meet the requirements for new roles and responsibilities in your organisation.

Questions? Get in touch!

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