No code lead acquisition and management bots for your SAP Commerce Cloud
Customers using SAP Commerce Cloud can set up a customized bot with a point-and-click interface on their store website. Our bot will enable customers to Collect leads, run promotions , promote products and categories with chatbook ai. Chatbook Bot also enables feedback and analytics. A partner that is a member of SAP’s curated startup ecosystem.
Overview
Automate lead acquisition and management
Out Bot can set up on your SAP Commerce Cloud Store with a single line of code. Chatbook Bot starts collecting every new lead which visits your store page on our dashboard. We also capture when a lead revisits your page. These two features allow you to cater messaging for new and returning visitors.
Engage potential leads with store promotions
You can start creating multiple promotions for the bot, with inbuilt awareness for repeat leads. These promotions pick store products and collections from your store from Cloud. Our intention is to guide potential lead to an actual purchase by integrating into the payment infrastructure.
Get actionable analytics on leads and products
With more than 10 years of experience in lead acquisition and management. We have built a powerful dashboard for you to see data points for your bot regarding the leads and other bot attributes. You tag you leads in different buckets based on what they do on the website with our workflow builder.
Details
Solution type
Extensions and Add-ons
Industry
Cross-Industry
Compatibility
Works with
Features
Run product promotions on store home page
Bot builder lets store owners build powerful dynamic promotions based on their product list from Commerce store. This will run promotions on the store home page with the intent to convert the visit into a sale. We enable store owners to customize promos for repeat visit.
Show items that are registered on Commerce Cloud on chat
ChatBook shows list of items on chat pulled from SAP Commerce Cloud. The items can be grouped and filtered by items on Commerce Cloud. We make it easier for you to pull data from your store directly on the bot.
Enable chat support based on activities of CRMs
Customers can view users, manage them from our unified inbox that works as a simple CRMs to understand what activities on chat and web user has taken. Customers can reference previous conversations from different support member, enabling personalized experience.
Plans and pricing
Enterprise Edition
Price unavailable in this regionPrice Upon Request
Price upon request
