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Build a better experience for travelers

Drive engagement throughout each consumer’s journey with SAP Customer Experience solutions for travel.

Meet the needs of digital and mobile travelers

Improve the customer experience by using mobile and online data to better engage travelers and provide a seamless experience.

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69%

Research conducted online

69% of business travelers and 65% of leisure travelers research online before traveling.

79%

Travel booked online

79% of U.S. travelers completed a booking after using their smartphone to conduct research.

83%

Improved satisfaction

83% of travel companies say that mobile messaging increases customer satisfaction.

Simplifying airline digital transformation

Improve the traveler experience by simplifying the journey.

Enabling profitable guest engagement

Enhance the end-to-end travel journey across all guest touchpoints.

Accelerating innovation and engagement

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