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Put the customer’s experience first

Use Big Data as a competitive advantage, support agile innovation, and create a 360-degree view of customer information.

Transform into a digital service provider

Invest in capabilities that modernize operations, while differentiating your business and driving value.

Expert guidance and advice

Rely on experts when creating your own connected customer experience. Reduce time-to-value, transform your front office, and derive maximum value from our solutions – with SAP Customer Experience Services.

CX Works

Access a complete source of field-tested, SAP-verified expertise and carefully curated content with all the information you need to succeed with SAP Customer Experience solutions.

Accelerating telco and media business results

Ensure a superior customer experience and boost sales with the telco and media accelerator.

Redesign customer experiences for a wireless world

Find out how Tessco designed an intuitive, omnichannel user experience and improved Web site performance and reliability.

Lay an agile, AI-enabled foundation for success

Personalise customer experiences, meet industry standards, and enable innovation with a comprehensive e-commerce platform.

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