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Attract and retain fashion retail customers

Support your customers’ love for fashion by providing a simple, engaging, and personalised digital experience.

Make time for a digital makeover

Unlock innovation and transform the fashion customer experience across channels through digitalization.

53 %
Abandoned purchases

53% of consumers will abandon an online purchase if they’re unable to find quick answers to their questions.

91 %
Focus on personalisation

91% of marketers focus on personalisation to improve the customer experience.

86 %
Willing to pay more

86% of consumers say they are willing to pay more for a better customer experience.

Knowing and connecting with your customers

Leverage easy-to-understand and easy-to-deploy cloud-based SAP Customer Experience solutions for fast, sustainable results.

Move faster with intelligent fashion processes

Manage and process orders from any channel, promise inventory from anywhere, and process payments and apparel returns quickly.

Optimise sales, marketing, and service operations

Transform and integrate functions and provide great end-to-end customer experiences for all shoppers across all channels.

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