Skip to Content
Contact Us
Call us at +91-80-66655771 | 1-800-266-2208
Or see our complete list of local country numbers
Chat Now Chat Offline

Get live help and chat with an SAP representative.
Contact Us

E-mail us with comments, questions or feedback.

SAP Operational Process Intelligence

Give business users real-time visibility into processes spanning multiple systems

SAP Operational Process Intelligence offers real-time end-to-end process monitoring combined with pattern detection, analytics, alerting, and response management. It gives business users real-time visibility into processes and the ability to respond swiftly – enabling better, faster decision-making to achieve greater agility in business operations.

Why SAP Operational Process Intelligence powered by SAP HANA?

Because it provides line-of-business professionals and process operators with up-to-the-minute monitoring of processes spanning multiple systems. With visibility into these processes, users grasp current conditions and gain insights for better-informed, faster decisions during daily business operations. Users can take immediate corrective action, and the software can remedy problems using rule-based triggers. 

  • Gain operational agility by detecting and responding to emerging situations quickly 
  • Keep operational costs down by identifying and remediating process issues quickly 
  • Improve process governance by tracking process performance against targets

    Read the solution brief>

    Read the white paper>

Learn how SAP Operational Process Intelligence powered by SAP HANA can simplify the lives of business users and IT staff:

Functional Capabilities

Gain views of ongoing processes and business operations

  • Give business users real-time visibility into processes and the ability to react immediately
  • Display each process from a business perspective, showing data in a few clear phases, milestones, and KPIs
  • Track metrics associated with the progress of each process and predict completion times 
  • Configure to meet each user’s specific information needs
     

Empower line-of-business employees with process intelligence

  • Track current performance and trends and highlight areas where attention is needed
  • Drill down into the details of a specific process instance
  • Remediate situations by creating tasks and taking direct action
  • Automatically trigger actions based on predefined rules

Collapse
Technical Capabilities

Tap in to the SAP HANA platform advantage
 
  • Gather and extract relevant process events from a variety of both SAP and third-party systems using the data integration features of SAP HANA
  • Use the analytical power of SAP HANA to filter, analyse, correlate, and contextualize the huge volume of data that your business processes generate in real time
  • Leverage rule processors, process orchestration, and workflow engines enable the software to trigger automated responses or coordinated resolution processes that include human actions

Collapse
image

Need additional help? Explore SAP Digital Business Services

System requirements for SAP Operational Process Intelligence powered by SAP HANA

System and software requirements vary according to specific customer scenarios – please refer to the Installation and Upgrade Guide for details.

System Requirements To use SAP Operational Process Intelligence 1.0 SP10, the following components need to be installed and running:
SAP HANA 1.0 SP10 Revision 101
  • SAP Operational Process Intelligence 1.0 SP10 requires either SAP HANA, Limited Edition for Applications and Accelerators or SAP HANA, Enterprise Edition
SAP HANA 1.0 SPS10 Components
  • SAP HANA Unified Server 1.0 SPS10 Revision 101 for x32-bit or x64-bit (depending on your OS)
  • SAP HANA Studio 1.0 SPS10 Revision 101 for x32-bit or x64-bit (depending on your OS) to be installed locally on your PC
  • SAP HANA Application Lifecycle Management (included with the unified server installation) is recommended for deploying delivery units of SAP Operational Process Intelligence 1.0 SP10 in SAP HANA Studio 
Optional
  • Process Gateway add-on (part of SAP Gateway 2.0 SP05)
  • SAP LT Replication Server 2010_1_700 SP06 or higher (if SAP Business Process Management is using an MS SQL DB, then SAP LT Replication Server needs to be installed using an MS Windows operating system)
image
Document icon

Sizing Guide*

Previous

Analyse process performance

Drive process efficiency by giving process owners and business analysts complete, data-based transparency into processes.

Other Solutions for Process Excellence

In the era of digital transformation, full end-to-end integration among systems, applications, and processes is critical for the success of any business.

Next

See what our customers are saying...

Previous
 

Acea Group

Acea Group, one of the leading public utilities companies in Italy, uses SAP for digitally enabled real time process monitoring to gain visibility into in-flight processes in order to improve customer satisfaction. Learn how their business users can monitor process flow and track progress KPI’s so they can take action in real time to serve customers better and meet regulatory requirements.
Next

Implementation

Ensure a successful implementation and maximise your ROI with information resources that support the different phases of SAP Operational Process Intelligence powered by SAP HANA – from planning and installation to operation.

Previous

Plan your installation

Refer to SAP Operational Process Intelligence: Installation Guide for important information about installation and upgrade planning.

Read the latest release notes

Consult SAP Operational Process Intelligence 1.0 Release Notes to explore new features and functions – and to see what’s new, enhanced, or deleted.

Download the software

Visit the SAP Support Portal* to download the SAP Operational Process Intelligence powered by SAP HANA software installation package.

Next
image

Need additional help with your implementation?
Contact SAP Digital Business Services or SAP Enterprise Support services

image

Find an SAP partner to help with your implementation

Complete the installation steps
Refer to Section 3 of SAP Operational Process Intelligence: Installation and Upgrade Guide for a step-by-step overview of the installation process, including a list of required tools and associated documentation.

Access application help
Learn more about using SAP Operational Process Intelligence in space.me – a workspace for line-of-business users. It covers business scenario instances, forecasting, real-time process tracking and analysis, and more.

image

Need additional help with your implementation?
Contact SAP Digital Business Services or SAP Enterprise Support services

image

Find an SAP partner to help with your implementation

Previous

How to create smart process applications

Download these development guides to learn how to build and enhance smart process applications using SAP Operational Process Intelligence powered by SAP HANA.

Ensure the security of your software

Download Security Guide: SAP Operational Process Intelligence powered by SAP HANA* for important information on ensuring the security of your software.

Next
image

Need additional help with your implementation?
Contact SAP Digital Business Services or SAP Enterprise Support services

image

Find an SAP partner to help with your implementation

Previous

SAP HANA training and certification

Find training and certification courses for SAP HANA. These courses cover topics from implementation and modelling to administration and operations.

SAP Education Consulting Services

Need help planning your SAP education? Our education consulting services provide you with expert guidance, regardless of your size, industry, or SAP solution.
Next
image

Need help planning your SAP education? Learn how our education consulting services from SAP can help

 

Upgrades

Plan and carry out a successful upgrade to the latest release of SAP Operational Process Intelligence powered by SAP HANA – so you can take advantage of the new features and capabilities right away.

Previous

Identify the upgrade paths

Refer to the Product Availability Matrix (login required) for SAP Operational Process Intelligence Powered by SAP HANA upgrade paths.

Open the Product Availability Matrix

View the product road map
 
Refer to the SAP Operational Process Intelligence road map to see how the technology is planned to progress over time.
 

Plan the upgrade

The Upgrade Guide contains important information about SAP Operational Process Intelligence Powered by SAP HANA installation and upgrade planning.

Download the Upgrade Guide

Size the SAP Operational Process Intelligence Powered by SAP HANA implementation

Use the Web-based Quick Sizer tool (login required) to select an economically balanced SAP Operational Process Intelligence Powered by SAP HANA system based on your business requirements.

Open the Quick Sizer tool*

Plan landscape changes in a graphical UI and analyse the impact

The Landscape Planner (login required) enables you to visualise the existing system landscape, plan and simulate changes, and analyse the impact of changes.

Use the Landscape Planner*

Identify dependencies

When planning an upgrade of the systems in your landscape, you can use the Upgrade Dependency Analyser to determine if the upgrade will have an impact on the other systems in your landscape.

Access SAP Upgrade Tools

Next
Previous

Complete the upgrade steps

Refer to the SAP Operational Process Intelligence Installation and Upgrade Guide for a step-by-step overview of the upgrade process, with reference to the required tools and associated documentation.

View the SAP Operational Process Intelligence Installation and Upgrade Guide*

Download SAP Operational Process Intelligence

Get technical release information*

Download installations and upgrades*

Download support packages and patches*

Ask the community  

Post, discuss, and be part of the SAP Operational Process Intelligence Powered by SAP HANA upgrade community.

Visit the community

Next
image

Need additional help with your upgrade? Contact SAP Digital Business Services or SAP Enterprise Support services

image

Find an SAP partner to help with your upgrade

Support

Get the support you need to keep SAP Operational Process Intelligence powered by SAP HANA running at peak performance. Our experts can help you maximise the value of your software, take advantage of new business models and capabilities, and more.

Troubleshoot and Maintain

SAP Support Portal

Search our knowledge base, log incidents, obtain license keys, download software, and more

Access SAP product documentation in our help portal

 

Collapse
Ask the Community

Search for answers, post your questions, and share your knowledge in the SAP Operational Process Intelligence powered by SAP HANA community.

Join the SAP Software Support and Maintenance community

Collapse
Contact Support

We're here to help. Get in touch with the SAP Digital Business Services organisation using one of these options:

Report an incident via the SAP Support Portal

E-mail us for non-technical assistance

Call us for non-technical assistance

Complete our online form for contract-related questions

Stay Connected with SAP Support

Collapse
image
image

Visit the SAP Support Portal

image

SAP Digital Business Services

Expert Community

Connect with SAP experts – and get the latest news and views on SAP Operational Process Intelligence powered by SAP HANA implementations, upgrades, innovations, and best practices.

Previous

Optimised Billing with Process Intelligence

Read about how to enable real time insights using SAP Operational Process Intelligence with SAP Hybris Billing.

Gain Real-Time Visibility into Processes Across Your Landscape

Learn how to how dliver actionable insight to your business in real time with SAP Operational Process Intelligence.

SAP Process Optimisation Community

Visit the community for Process Optimisation. Find the latest blogs, Q&A, and further resources. 

Next
Back to top