SAP Business AI use cases
Explore real-world AI use cases tailored to your line of business—and see how AI capabilities help solve specific challenges and deliver measurable outcomes.
Browse the latest AI use cases
AI is changing how businesses operate—helping them run more efficiently, make smarter decisions, and automate tasks. From improving customer service to streamlining operations, AI is being used in more ways every day. SAP currently supports over 200 use cases and continues to add more to meet evolving business needs and new opportunities.
Use CaseImprove field service productivity by 10%Published on 27 October 2025
Use CaseReduce manual emission mapping effort by 80%Published on 27 October 2025
Use CaseReduce recruiter processing time by 70%Published on 27 October 2025
Use CaseSave 50% of time on account planningPublished on 27 October 2025- Use CaseReduce interview preparation costs by up to 87%Published on 27 October 2025
- Use CaseReduce campaign creation costs by 50%Published on 13 October 2025
- Use CaseIncrease demand planner productivity by 25%Published on 13 October 2025
Use CaseReduce report creation and analysis time by 25%Published on 13 October 2025- Use CaseFind products instantly with AIPublished on 13 October 2025
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Explore more AI use cases
Visit our AI catalogue on SAP Discovery Centre to discover, evaluate, and adopt SAP Business AI for tailored business solutions.
Finance AI use cases
Automate tasks and enhance decision-making with AI designed to support every aspect of finance.
HR AI use cases
Transform the way employees work, managers manage, and organisations adapt with AI innovations.
Marketing & commerce AI use cases
Create personalised experiences to improve customer engagement and drive marketing automation with AI.
Procurement AI use cases
Optimise expenditure, reduce risk, and maximise supply chain efficiency with AI.
Sales & service AI use cases
Enable rapid, efficient service delivery and sales process automation with AI capabilities that empower sales teams and keep customers satisfied.
Supply chain AI use cases
Enhance productivity, speed, and customer service throughout your supply chain with data insights and AI.
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