Capture business-wide AI value with speed and confidence

Joule brings assistants and agents together in a unified workspace that turns intent into autonomous action—running end-to-end workflows across your business.

AI spark icons
Work Conversation Panel
Return Rate by Country bar chart
Dashed vertical line
Joule assistant and Joule agents

A more connected way to run your business

Help all your teams work more efficiently with AI that uses your business data and built-in SAP business process expertise to take action and keep work moving.

placeholder

Turn siloed work into connected, trusted workflows

  • Improve decisions and speed up end-to-end processes. 

  • Create a unified AI experience across SAP and non-SAP systems. 

  • Deploy responsibly with trusted security and governance. 

A new human advantage

Joule streamlines work by unifying processes and executing end-to-end workflows with enterprise context, freeing people to focus on higher impact decisions.

Performance that scales

Joule Work offers a unified, adaptive workspace across SAP and non-SAP systems, so leveraging the most relevant insights, agents, and models feels effortless.

Agility without compromise

Built on trusted security, governance, and data frameworks, Joule brings speed and control together so every action is precise and compliant.

Rethink how work gets done with Joule

Turn insights into action, run workflows with Joule Agents and Joule Assistants, and build and scale AI solutions that fit your business.

Joule Work

Focus on decisions that matter most

With Joule Work, people express what they want to accomplish, and Joule surfaces the right insights, automates routine work, and coordinates AI agents across systems to achieve it—all in one dynamic workspace.

Learn more

Joule Agents and Joule Assistants

Coordinate agent workflows with AI assistants

Grounded in SAP’s harmonised data, business process context, and trusted architecture, Joule Agents and Joule Assistants deliver reliable performance without compromising on compliance, security, or scale.

Learn more

SAP Business AI Platform

Build AI that understands your business

SAP Business AI Platform combines deep process context, unified data, and purpose-built models with enterprise governance, so you can build and integrate AI that understands your business—not just your prompts.

Learn more

Automate across your organisation, all in one place

Coordinate processes, applications, and data across every part of your organisation, with AI assistants and specialised agents that execute work end to end and connect decisions across domains.

placeholder

Financial management

Enhance cashflows, boost revenue, and optimise profit margins with AI.

placeholder

Supply chain

Build a more agile, resilient, and customer-centric supply chain with AI.

placeholder

Spend management

Boost your bottom line with AI that improves supplier performance, streamlines operations, and cuts costs.

placeholder

Human capital management

Drive the success of every employee and achieve organisational agility with AI for HR.

placeholder

Customer experience

Drive profitable growth with AI that optimises customer engagement and experiences and streamlines workflows.

Trusted for enterprise operations

placeholder

Built for security, compliance, and control

Deploy Joule with confidence using responsible AI designed to be safe, reliable, and ready for enterprise use.

WEBCAST
Build agents with Joule Studio

Get ready for enterprise-wide agentic AI supported by SAP. Register today for upcoming webcasts and see the SAP Business AI Platform in action.

Register now

See how customers are using SAP solutions for artificial intelligence

placeholder

Transforming employee experience with intelligent payroll

PostNL uses SAP SuccessFactors Employee Central Payroll and Joule AI to cut payroll time by 90% and deliver fast, personalised support for employees.

placeholder

Putting career development in motion with embedded AI

The Timken Company uses SAP SuccessFactors solutions and Joule AI to help employees set goals, prepare for career conversations, and drive more informed talent decisions.

placeholder

Empowering developers with AI-driven innovation

Bosch Digital uses SAP AI Core, ABAP Cloud, and Joule for Developers to boost productivity by 20%, automate testing, and accelerate scalable, cloud-native development.

placeholder

Driving transformational change in HR

HR Path Group uses SAP SuccessFactors solutions and Joule AI to automate HR tasks, accelerate hiring and onboarding, and improve employee experiences at scale.

Explore more AI innovations

placeholder

Deep research and reports

Conduct rigorous analysis, collaborate with peers, and export documents all in one workspace. Deep Research Assistant keeps you in the flow of work by combining trusted SAP data and Knowledge Graph with external web search in a persistent tool where teams can review, edit, save, share, and export to common formats.

Cognitive robotics using real-time enterprise context

We’re extending agentic AI into the physical world to execute complex, context-aware tasks using business intelligence. Embodied AI revolutionises automation, resulting in higher productivity, lower costs, and resilient operations.

Explore AI services and models built for business

SAP AI services and models let you retrieve context-relevant information from SAP solutions, enable developers to build high-quality applications and ABAP code that extends business processes, and support the business to create powerful data predictions.

See what analysts are saying about SAP solutions for artificial intelligence

placeholder
Intelligence at scale

Learn how SAP Business AI delivers enterprise-wide impact by integrating predictive models, automating insights, and enabling closed-loop feedback into core workflows, for faster, more confident decisions.

Read the Futurum white paper 
placeholder
AI-Powered Business Suite for Finance

Discover how an integrated suite of financial solutions can help organisations leverage data and AI across different financial operations to contribute to growth objectives.

Read the IDC analyst brief 
placeholder
Modernising finance with AI

Learn how AI in ERP systems can enhance your organisation’s ability to improve overall performance. IDC conducted an expansive survey of a finance audience across organisations worldwide to assess their approaches to and uses of AI.

Read the IDC white paper

Featured resources

placeholder

Oxford Economics: Discover the value of AI

We asked 1,600 directors across eight countries about the ROI of AI in their organisations. Find out what they said and how 31% will drive ROI from AI in the next two years.

placeholder

AI in action: Practical use cases for real business results

Discover how SAP customers use AI to solve problems, accelerate workflows, and deliver results through real-world use cases across finance, HR, supply chain, and service.

placeholder

Artificial Intelligence in finance

See how CFOs can supercharge finance functions, exploring both the potential and the challenges of capitalising on AI.

placeholder

SAP Business AI Release Highlights

Get the latest updates on AI and agents that can support you across your entire business.

Take the next step

placeholder

See SAP solutions in action

Get a closer look at how SAP solutions work across your business processes.

FAQ

Joule enables intent-driven work across every business function by transforming transactional tasks into intelligent, connected workflows that sharpen decisions and accelerate processes. Grounded in SAP’s harmonised data and trusted architecture, Joule Assistants and Agents deliver reliable performance without compromising on compliance, security, or scale. With Joule, people act with clarity, teams collaborate without siloes, and business-critical processes run autonomously to drive enterprise-wide impact.

Joule differentiates itself from generic AI solutions by offering deep enterprise integration, business-context awareness, and embedded functionality across SAP's cloud portfolio. Unlike other AI solutions, Joule provides role-specific assistance with enterprise-grade security, GDPR compliance, and automatic updates while maintaining complete data isolation within customer SAP tenancies. Joule delivers unique value through pre-trained SAP business process knowledge and seamless access to enterprise data that enables contextual insights without switching between applications.

SAP implements comprehensive data protection measures including data masking and pseudonymization to protect personally identifiable information (PII). Customer data remains within their own SAP tenancy with tenant-level data isolation, and no customer data is stored within Joule. All data processing follows GDPR requirements and SAP's Global Data Protection and Privacy Policy, with data anonymized or pseudonymized where appropriate.

For customers with existing SAP cloud subscriptions you can activate Joule base for free to get started immediately. For customers looking to learn more about how to get started with Joule, you should complete the official Implementing Joule Across your Organisational System Landscape learning available from SAP, which provides step-by-step guidance on system prerequisites, provisioning, configuration, security, and activation within supported SAP cloud solutions. This training helps administrators properly enable Joule in their SAP environment so business users can begin using the AI solution directly within their workflows.

Joule Agents are ready-to-use AI agents that support business users with decision support and task automation that requires non-deterministic workflows. Joule Agents choose from a large set of tools (including Joule skills, other agents, and third-party applications) to action their plans and then reflect and reason on the results to draw conclusions and make recommendations. Grounded by SAP Knowledge Graph and SAP Business Data Cloud, Joule Agents uniquely understand your data and processes to act reliably through business applications.

AI in business helps automate processes, analyse large volumes of data, and improve decision-making across core functions. In finance, it supports risk management and forecasting; in supply chain and procurement, it optimises planning, supplier management, and inventory; in HR, it enhances recruiting and employee engagement; and in customer experience, it improves customer insights, lead generation, and campaign performance. By embedding AI into business processes, organisations increase efficiency, reduce risk, and drive better outcomes across the enterprise.

twitter pixeltwitter pixeltwitter pixeltwitter pixeltwitter pixeltwitter pixeltwitter pixeltwitter pixeltwitter pixeltwitter pixeltwitter pixeltwitter pixel