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Digital technologies are bringing transformative change to society

By 2025, we predict that many public sector organisations will take advantage of new technologies and breakthrough innovations to become more proactive, automated, foresighted, data-driven, and citizen-focused.

See how customers are succeeding with SAP

SAP Road Map for Regional, State, and Local Government

SAP helps organisations drive transformation, increase agility, and engage the best talent using innovative technology.

Current release highlights

  • Redesigned user experience for roles involved in grants and funds management
  • Delivery of social benefits through SAP S/4HANA
  • Improved analytics for grants management based on a virtual data model
  • Integration of hire-to-pay functionality utilising public sector cost objects

Upcoming innovations

  • Machine learning capabilities for insights into taxpayer patterns and collection strategies
  • Simplified multilevel structure that enables evaluation of changes in funds management
  • Visibility into budget maintenance to strengthen compliance with policies and regulations
  • Ability to use enterprise search for public sector account assignments and documents

Future plans

  • Enhance the use of SAP S/4HANA Cloud for funds management, grants, and federal financials
  • Improve citizen services with conversational artificial intelligence
  • Extend experience management capabilities to shape policies, improve services, and reduce costs
  • Leverage blockchain for improved process transparency and security

Get the facts

51 %

of public sector organisations have moved a large or very large percentage of their business processes to the cloud.

Forrester Consulting TL Paper

57 %

lower audit cost for organisations that have a higher ability to load and analyse data in real time.

SAP Value Lifecycle Manager

15 %

lower procurement cost as a percentage of total spend for organisations that use an integrated platform for procurement.

SAP Value Lifecycle Manager

Transform into an intelligent government enterprise to accomplish your mission

Innovate with experience and operational data

Consider how governments can become more responsive to citizens and employees, rebuild public trust, and deliver on your mission.

Enable a real-time, data-driven government

Learn how you can deliver on your mission in an increasingly multifaceted society where it is difficult to develop one-size-fits-all programs that meet citizen needs.

Find software solutions tailored to your needs

Adopt industry best practices by using proven technology to outpace rapidly changing conditions, improve process efficiencies, and gain deeper insights.


Leverage a truly modern ERP system with embedded AI and machine learning for more efficient and agile processes to stay ahead of changing requirements and meet citizen needs.

SAP Analytics Cloud

Create a data-driven agency that values evidence over intuition, while prioritizing
protection of data and privacy.

Transform your business with SAP Services and Support

Evolve your business with services and support from SAP – your trusted adviser for digital transformation strategy and execution.

Simplify and accelerate your digital transformation

Support critical business processes on your path to innovation and digital transformation with holistic, end-to-end services that reflect over 40 years of knowledge, experience, and innovation.

Transform your business with unparalleled service support

Close the gap between your digital transformation strategy and execution with innovation discovery, digital strategy, and business transformation services from a trusted adviser that knows SAP software best.

What are industry experts saying about public sector trends?

Explore why learning and development matters today

Find out how modern learning and development strategies for regional, state, and local governments can help employees work smarter, faster, and more efficiently.

Get the latest news and trends from experts

Carlos Fernandez Scola
Public Sector Solution Expert

Is your government agency outcome-driven?

Explore the benefits of transitioning from process-driven to outcome-driven strategies, and learn about the steps to creating an outcome-driven organisation.

Christina Arizpuro
Industry Executive Advisor

Portland strengthens its emergency response

Learn how the City of Portland is embracing digitalization to meet the city’s evolving business needs and better manage its emergency response teams.

Ryan van Leent
Public Sector Leadership Team

A digital nudge may help deal with disruption

Consider how digital technologies might enable governments around the world to nudge citizens toward cooperation and coordinated action in containing COVID-19.

Communities and Events

SAP for Public Sector Community

Help our ecosystem enable governments to provide, protect, and prosper by exchanging information on SAP solutions for digital government. See how your public sector organisation can transform everything from finance and analytics to public security and constituent services.

Manage your regional, state, local government enterprise-wide

Explore our comprehensive software capabilities to find the solutions you need to build an intelligent government enterprise.

Human Resources

Simplify HR processes and engage your workforce to drive better business results, empower your workforce, and develop your talent.


Bring together financial processes with automated, real-time analytics, and translate them into forward-looking business insight across the entire organisation.

Procurement and Networks

Streamline procurement processes across your organisation, driving compliance and control while cutting costs and risks.


Take advantage of in-depth data analysis, predictions, and processing of complex events, and combine data from a variety of sources into one, integrated platform.

Database and Data Management

Leverage business applications that use the latest technology advancements – including the SAP HANA platform, cloud, mobile, and more.

Application Development and Integration

Deploy high-velocity, intelligent edge applications using business and technology services.

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