Bloor InBrief - SAP Master Data Governance

An evaluation for SAP Master Data Governance by Bloor Research. Download the Document

© Bloor 2025two decades, and SAP Master Data Governance(SAP MDG) is the software that SAP offersto handle this master data. It supports thecreation, validation, and distribution of masterdata based on business rules, including theidentification of duplicate records and theconsolidation of these into a single, trustedsource. SAP MDG includes full data qualityfunctionality such as data cleansing, validation,and ongoing data quality monitoring.What does it do?SAP MDG can be deployed either on-premises or in both privateand public clouds. It can be integrated within the broader SAPS/4HANA suite or deployed as a stand-alone hub. Unusuallyamongst MDM products, there is the capacity to deploy thewww.sap.comDietmar-Hopp-Allee 16, 69190 Walldorf, GermanyTel: +49 (0)6227 / 7-47474SAP Master DataGovernance (SAP MDG)The companySAP is an enterprise software company that was founded in1972 and is headquartered in Walldorf, Germany. It is a publiclyquoted company listed on the New York Stock Exchange, sellingenterprise application software, with packaged solutions for26 industries. SAP has over 109,000 employees in over 157countries, and in 2024, its revenues grew 10% to over €34billion ($37 billion), with over 440,000 corporate customersin over 180 countries. Customers include Ford, Coca-Cola, Shell, Nestle and Sony. Around 85% of theFortune 500 use SAP.What is it?Master data management (MDM) is howenterprises deal with business context datasuch as customers, products, assets andlocations. This data spans multiple corporateapplications, with many different systemsusually holding information about core businessentities like customers and products. MDM isa discipline focused on creating and maintaining aunified, trusted source of core business-critical data. Datagovernance is the set of business policies, processes androles that support this, such as data quality standards andstewardship. The software industry has offered specialistsolutions that help companies manage this kind of data for overFigure 1 – Trusted master data is the foundation of digital transformationAndy Hayler – Practice Leader, Data as an AssetCREATIVITYSCALETECHNOLOGYEXEC U T I O NThis MutableQuadrant is derivedfrom 13 high levelmetrics, the morethe image coversa section thebetter. Executionmetrics relateto the company,Technology to theproduct, Creativityto both technicaland businessinnovation andScale covers thepotential businessand market impact.SAP Master DataGovernance lets us governspecific data attributes. Wecan enforce compliance rules ina way that ensures a clear pictureof our enterprise data acrossbusiness areas and systems.Christine Justice, Senior DirectorMaster Data Enterprise,Fleet and Logistics, EvoquaWater Technologie
© Bloor 2025product in a federated fashion. MostMDM products are deployed centrally,providing a single hub for storing masterdata. This works fine in many cases,especially when the customer itself hasa centralized culture. However, many largeglobal enterprises are quite decentralized, witha central core organization but with many decisionsdevolved to operating units, often spread across the world.Each decentralized operating unit may have substantialautonomy, for example having the ability to create localizedproducts aimed at a specific market. In such organizationsit makes sense to manage the master data locally, where itis best understood, with only some core attributes storedcentrally. For example, a multi-national company may havea core set of global brands, but with each region or countryfree to develop unique brands targeted at specific countriesor market segments, or handle local regulatory requirements.SAP MDG allows a federated deployment, whereby multipleMDM hubs are deployed as needed to local businesses oroperating units. A central, corporate MDM hub is connected(and synchronized) with multiple distributed hubs, with only asubset of master data controlled centrally in such cases. Thisdeployment option is rare in the industry and gives a genuinecompetitive advantage over other MDM products, where thisdeployment style makes more sense than a centralized, one-size-fits-all all model.Another specific example that SAP MDG can handle wellis business partner hierarchies. These hierarchies can beimported, validated and then a legal entity hierarchy can bederived and managed centrally. This can be replicated anddistributed in a controlled manner to downstream systems.SAP has a partnership with Swiss data provider “CorporateData Quality” (CDQ), which uses more than seventy differentsources of data to help to validate and automatically enrich toproduce a trusted corporate record.SAP MDG makes use of generative AIto allow a “summary of changes”, a naturallanguage explanation of upcoming master datachanges (aimed at non-technical users). Its“assisted change” feature allows users to changemaster data attributes via natural language prompts.Customers can choose which LLM model to e.g. ChatGPTor Claude etc for prompt execution. Natural language promptscan also be used to query to get details on business partner data(via SAP Joule, an AI co-pilot). Business users can initiate masterdata creation or changes from their current work context (withinthe SAP S/4HANA business suite / applications).Why should you care?While some global companies are highly centralized, manyare not, allowing local regions or business units a high level ofautonomy in terms of data governance rules and policies. Thisis particularly the case where products need to be tailored tothe needs of specific local markets and tastes. In such situations,most MDM software products only offer a centralized hubapproach, which may not suit the culture of the company and theneed for it to maintain localized product lines, for example. Thiscapability is something that has long been neglected by the MDMindustry, and the SAP MDG ability to be deployed in a federatedmanner gives a distinct advantage compared to other MDM toolsthat do not have this capability.The bottom lineThe SAP Master Data Governance software is a full-functionmaster data management suite that is well suited to address theneeds of handling master data across a complex enterprise. It willparticularly appeal to companies that have already committed tothe SAP Business suite, though it is also able to handle non-SAPdata. Its ability to be deployed in a federated fashion is rare in theindustry and gives it a competitive advantage in companies wherethat approach is suitable.FOR FURTHER INFORMATION AND RESEARCH CLICK HEREThe consistentcentralized data modelacross our organization allowsus to replicate data to downstreamsystems in minutes. In fact, wecan now replicate a full data set injust seven minutes. It used to takebetween five and seven days.Markus Buschky, Head of CustomerCare and Financial Core – Director(SVP) Corporate IT, DeutscheBörse GroupFigure 2 – SAP Master Data Governance versions according to business needs, using a centrally managed MDG approach