Auto-remediate SAP Integration Suite iFlow failures on SAP Business Technology Platform
This solution reduces integration downtime and ops overhead by autonomously detecting iFlow failures, performing AI-enhanced root cause analysis, and executing fixes such as certificate rotation, message retry, and mapping patches, without human intervention. It's built natively on SAP Integration Suite, advanced event mesh, with compliance coverage for HIPAA, SOX, and DSCSA.
Overview
Reduce unplanned integration downtime and protect revenue from missed SLAs
Customers maintain continuous SAP process execution and protect revenue-critical transactions by eliminating the hours-long recovery windows that come with manual integration operations. Business runs uninterrupted even when failures occur.
Reduce alert noise by up to 90% and focus teams on what actually matters
Integration teams reclaim up to 75% of their time previously spent on manual triage and firefighting. With noise reduced by up to 90%, engineers focus on innovation and strategic initiatives instead of responding to false alarms.
Accelerate root cause analysis from hours to minutes using AI reasoning
Customers cut mean time to recovery from hours to minutes, dramatically reducing the business impact of integration failures. Faster resolution means fewer SLA breaches, lower compliance risk, and less pressure on operations teams.
Details
Solution type
APIs and Technical Components
Industry
Engineering, Construction, and Operations, High Tech, Oil, Gas, and Energy, Public Sector, Cross-Industry
Compatibility
Works with
Features
Monitor iFlow health in real time and surface anomalies before failures occur
The Observer Agent continuously monitors error rate trends, certificate expiry timelines, and queue depth anomalies, raising proactive alerts and scheduling preventive actions before any SLA is breached.
Manage all SAP BTP subaccounts and compliance controls in one view
A centralised multi-tenant dashboard monitors iFlow health, automated actions, and HIPAA, SOX, and DSCSA compliance status across all SAP BTP subaccounts and regions in real time.
Govern AI-proposed fixes with a human-in-the-loop approval queue
Operators review sandbox-tested fix patches before production deployment with full diff view, impact assessment, and governance policy enforcement. Simple one-click controls enable operators to approve, reject, or defer.
Plans and pricing
Standard Edition
Includes full access to all six AI agents (Orchestrator, Observer, Classifier, RCA, Knowledge, and Fixer) with no module licensing required.
Includes ongoing model updates and knowledge base improvements as new error patterns and SAP Notes are incorporated over time.
Includes pre-configured connectivity for SAP Integration Suite, advanced event mesh, and SAP S/4HANA with no custom development required
- Minimum contract 1 year
Includes full access to all six AI agents (Orchestrator, Observer, Classifier, RCA, Knowledge, and Fixer) with no module licensing required.
Includes ongoing model updates and knowledge base improvements as new error patterns and SAP Notes are incorporated over time.
Includes pre-configured connectivity for SAP Integration Suite, advanced event mesh, and SAP S/4HANA with no custom development required
Technical Information
| Solution type | APIs and Technical Components |
| Category | Integration |
| Industry | Engineering, Construction, and Operations, High Tech, Oil, Gas, and Energy, Public Sector, Cross-Industry |
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The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
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The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
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| Privacy policy |
SAP's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner. |
Resources
Autonomous Integration Operations—Technical Overview
Autonomous Integration Operations—ROI and Business Case
Autonomous Integration Operations—Solution Brief
Publisher
Sierra Digital, Inc.
Sierra Digital is SAP's BTP and AI Innovation Station, connecting enterprise users to revolutionary technologies that simplify, enhance, and extend SAP system value without the time, cost, or risk of traditional development cycles. With major development centers on four continents, Sierra is a global partner to SAP, providing quick cloud advantages with an SAP-certified low-code/no-code app development model comprising expert adoption support. Privately held and headquartered in Houston, Sierra employs more than 300 in the United States and abroad.
