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Intelligent Technologies

Proven paths to transformation with SAP Leonardo

Become an Intelligent Enterprise with one of three paths, or a combination. No matter your approach or IT landscape, SAP Leonardo intelligent technologies can help you transform your business, today and tomorrow.
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Optimize, extend, and transform

Regardless of the path you choose, we can help you develop an end-to-end solution that delivers the outcomes you need to succeed. Put our intelligent technologies and deep industry knowledge to work for your business and customers.

Three ways to get started

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Illustration representing embedded intelligence

Embedded Intelligence

“Embedded intelligence” capabilities are delivered in the latest releases of SAP flagship applications. To augment these capabilities, we offer two intelligent technologies packages: Silver and Gold. These packages are currently available for SAP S/4HANA, SAP C/4HANA, and SAP SuccessFactors, with more to follow.

  • Silver: Includes robotic process automation (RPA), conversational AI, and machine learning
  • Gold: Includes everything in Silver plus SAP Analytics Cloud for BI
Business workflow

Guided Outcomes

Guided Outcomes bundle SAP products that are frequently used together to deliver compelling business value. They have undergone extensive technical validation and come with best practice recommendations for deployment. Outcome categories include: 

  • Cost optimization
  • Revenue growth
  • Customer experience
  • Total workforce management
  • Product and service excellence
Three lightbulbs

Open Innovation

With Open Innovation, you can build new, next-generation solutions that address your unique business needs. Co-innovate with our services team or our partners – and find the best ways to harness technologies such as:

  • Artificial intelligence
  • Machine learning
  • Internet of Things (IoT)
  • Advanced analytics
  • Blockchain

Spark bold ideas with design thinking

Generate and develop novel business ideas and support them as tailored, high-value solutions with an agile, human-centered innovation approach.


Design thinking process
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1. Explore

  • Explore new opportunities for innovation
  • Weigh multiple ideas and develop them in parallel
  • Prioritize use cases based on business needs

2. Discover

  • Gain deep awareness of business needs and opportunities
  • Access consumer, employee, and market insights
  • Align stakeholders with a common understanding 

3. Design

  • Deliver valued solutions with rapid prototyping
  • Validate innovation viability, desirability, and feasibility
  • Enable enterprise architecture design and commercial proposals

4. Deliver

  • Develop and deliver tailored solutions for productive use
  • Synchronize your IT transformation with the SAP road map
  • Deploy in the cloud, on premise, or in a hybrid environment

5. Run and scale

  • Deploy, optimize, and run your solution business-wide
  • Maintain continuous operations and optimization
  • Support standard and tailored solutions with one infrastructure

See how customers benefited from design thinking

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Moving ahead with a global digital strategy

Find out how Hanon Systems improved factory efficiency with scheduled maintenance enabled by digital transformation workshops.

Minimizing energy costs and preventing fraud

Learn how Severstal boosts security and forecasting accuracy with real-time monitoring that catches irregularities in energy use.

SAP is a leader in design-led innovation

We have joined the ranks of Apple, Procter & Gamble, and other companies who are award-winning design thinkers.

Since 2004, SAP has leveraged a customer-centric, design thinking approach to solution development, co-innovating with our customers to identify and solve pressing business challenges. We’ve received numerous awards for this approach and continue to work with customers to reinvent their businesses. Not the SAP you know? It’s time to get reacquainted.

Ready to get started?

Work with us to determine the best route to unlock your Intelligent Enterprise. Find inspiration at an innovation center near you.


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