Manage the complete media subscription lifecycle with SAP S/4HANA

Name: Acuiti Media Cloud for SAP S/4HANA
Brand: Acuiti Labs Limited

Modernize subscription-led media operations with a solution built on SAP Business Technology Platform (SAP BTP) for offer management, renewal orchestration, subscriber self-service, and subscription analytics. It integrates with SAP S/4HANA, SAP Billing and Revenue Innovation Management, and SAP Subscription Billing to streamline media subscription lifecycle management.

By Acuiti Labs Limited

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Benefits

Enable subscription-led growth on SAP S/4HANA

Enable subscription-led business growth by managing offers, renewals, subscriber self-service, and subscription lifecycle processes with a solution built on SAP Business Technology Platform (SAP BTP). Improve operational efficiency, increase subscriber retention, and gain greater visibility across the subscription lifecycle.

Preserve SAP for Media capabilities during SAP S/4HANA transformation

Preserve and extend SAP for Media capabilities while transitioning to SAP S/4HANA with RISE with SAP or GROW with SAP. Continue managing subscription lifecycles, advertising, billing, and media operations without disrupting business processes or customer experiences.

Increase operational efficiency through intelligent automation

Automate renewal orchestration, bulk subscription processing, reminder strategies, and multilingual communications to reduce manual effort and support high-volume subscription operations.

Improve customer retention with subscription analytics and AI-enhanced insights

Utilize subscription analytics and AI-enhanced insights to identify renewal trends, cancellation reasons, and subscriber behavior. Make informed decisions that improve customer retention, optimize renewal strategies, and increase recurring revenue.

Features

Manage subscription offers and promotions

Create and manage subscription offers, promotional campaigns, validity periods, discounts, and pricing policies from a centralized interface with complete governance.

Strategy Setup interface showing renewal rules, scheduling, and communication settings

Orchestrate intelligent renewal journeys

Configure multi-step renewal strategies with automated reminders, multilingual templates, localization rules, promo codes, portal publishing, and scheduled communications.

Renewal Management screen showing subscription renewal offers and pricing

Process subscriptions and renewals at enterprise scale

Create subscriptions and renew contracts in bulk using spreadsheet-based uploads, configurable validation rules, and high-volume processing capabilities. Reduce manual effort and support enterprise-scale subscription processing with a solution built on SAP Business Technology Platform (SAP BTP).

Bulk Processing screen for creating orders and renewals from uploaded files

Gain real-time renewal analytics with embedded AI

Monitor renewal KPIs, cancellations, publication performance, and customer behavior through interactive dashboards with an embedded conversational AI assistant.

Renewal Analytics dashboard showing renewal performance metrics and trends

Application launchpad with modules for order processing, analytics, and renewal management

Renewal Analytics screen with charts, KPIs, and renewal performance data

Plans and pricing

All plans include:

Offer and Promotion Management module
Renewal Orchestration module
Bulk Subscription Processing module
Subscription Analytics and AI Insights
Media Distribution Integratio
Integration with SAP Billing and Revenue Innovation Management and SAP Subscription Billing

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deploymentType

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Offer and Promotion Management
Renewal Orchestration
Bulk Subscription Processing
Subscription Analytics
Media Distribution Integration
Integrated with SAP Billing and Revenue Innovation Management & SAP Subscription Billing
Includes 1,00,000 customer accounts

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validUntil253370723039000

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deploymentType

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Offer and Promotion Management
Renewal Orchestration
Bulk Subscription Processing
Subscription Analytics
Media Distribution Integration
Integrated with SAP Billing and Revenue Innovation Management and SAP Subscription Billing

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Technical Information

Technical details

Solution type	Extensions and Add-ons
Category	Revenue Management
Industry	Media
Works with	SAP S/4HANA Finance for receivables management SAP S/4HANA Cloud Private Edition SAP S/4HANA Cloud Private Edition, enterprise management SAP Business Technology Platform SAP Billing and Revenue Innovation Management SAP S/4HANA Enterprise Management SAP S/4HANA Cloud Public Edition

Deployment and operations

The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.

Deployment	Software-as-a-Service solution This product is delivered online as a subscription service. Integrates with SAP Cloud solutions This product integrates with SAP cloud solutions using standard SAP-approved interfaces and APIs. Cloud Solution This product is designed to be delivered over a network as a cloud service.
Globalization	Localized for business best practices This product has been localized to incorporate local business best practices (e.g. support for local currencies).
Operations	Service Levels >99.5% This product achieves operational performance levels of 99.5% or greater. Auditable logging and tracing This product offers auditable logging and tracing capabilities to aid in debugging and troubleshooting. High availability and disaster recovery This product has been designed to ensure minimal service interruption and quick restoration of service in the event of a disruption. Meets recommended data lifecycle management standards This product meets SAP Store-recommended standards for data lifecycle management and data destruction. Meets SAP Store recommended Service Levels This product meets SAP Store-recommended service levels. Meets recommended support levels This product meets SAP Store-recommended standards for support levels and turnarounds.

Security and compliance

Security

Encrypted communication channels This product employs encryption to secure all communication channels.
Secured against software vulnerabilities This product has been secured against common software vulnerabilities, such as operating system, SQL injection, memory corruption, and information leak vulnerabilities.
Follows the secure software development and operations lifecycle (SDLC) Secure practices include design, architecture, implementation, test, release preparation, shipment, operations, and support. Open-Source components run latest version.
Secured with configurable authentication policies This product has been designed for enhanced security by offering configurable authentication policies.

Compliance

Functional correctness This product has been tested for functional correctness using real-life business scenarios of customers.

Privacy policy

SAP's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Publisher privacy policy

+1-800-872-1727

Manage the complete media subscription lifecycle with SAP S/4HANA

Benefits

Enable subscription-led growth on SAP S/4HANA

Preserve SAP for Media capabilities during SAP S/4HANA transformation

Increase operational efficiency through intelligent automation

Improve customer retention with subscription analytics and AI-enhanced insights

Features

Manage subscription offers and promotions

Orchestrate intelligent renewal journeys

Process subscriptions and renewals at enterprise scale

Gain real-time renewal analytics with embedded AI

Plans and pricing

All plans include:

Technical Information

Technical details

Deployment and operations

Security and compliance

Resources

Publisher

Acuiti Labs Limited

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