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SAP Sales Cloud

At a Glance Features Plans and Pricing Technical Information Get Started
At a Glance Features Plans and Pricing Technical Information Get Started

Sell more – faster.

Enhance your sales reps’ day-to-day work experience while improving the customer experience (CX) and accelerating the buying process.

See the SAP Sales Cloud solution in action

Watch the demo

Improve the customer experience with better sales experiences

Register for the Webinar

Gartner names SAP a Leader for sales performance management

Read the report

Save time and guesswork to accelerate sales with SAP Sales Cloud

Create a complete view of every customer and every opportunity with automatic monitoring of customer activity.

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Content recommendations generated by SAP Sales Cloud running on a mobile device

Content recommendations generated by SAP Sales Cloud running on a mobile device

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  • Stay one step ahead with real-time predictive analytics
  • Work anywhere with mobile online and offline capabilities
  • Take an accurate pulse of every deal in your pipeline
  • Improve your sales strategy with prescribed content recommendations

Guide sales reps quickly through quotes and contracts

Eliminate manual quotes and contracts by enabling seamless, automated, and intelligent configuration of quotes and contracts.

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Quote and contract capabilities of SAP Sales Cloud running on a mobile device

Quote and contract capabilities of SAP Sales Cloud running on a mobile device

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  • Protect profits and margins with AI-powered guided selling
  • Individualize quotes with customer- and channel-specific pricing
  • Set permissions with our role-based contract templates and clause library
  • Negotiate sales with an online negotiation workspace

Model and manage sales territories and incentives

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Configuration overview for a 3-D printer supported by SAP Sales Cloud solutions

Configuration overview for a 3-D printer supported by SAP Sales Cloud solutions

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  • Enable intelligent, real-time territory, quota, and plan modeling
  • Create, distribute, and manage compensation plans
  • Manage complex crediting hierarchies and dispute resolution
  • Allow sales reps to see their compensation while configuring quotes

Embrace the future of selling

Outmaneuver your competition through agile monetization that goes beyond quote-to-cash with revenue recognition.

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Laptop view of a sales dashboard from SAP Sales Cloud

Laptop view of a sales dashboard from SAP Sales Cloud

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  • Bridge the gap between front-end and complex order-fulfillment processes across multiple fulfillment systems and back ends
  • Manage revenue, billing, and invoicing for subscriptions, one-time billing, and multiple usage-based billing scenarios
  • Automate the IFRS 15/ASC 606 revenue recognition process with real-time reporting

What are analysts saying about the SAP Sales Cloud portfolio?

SAP named a Leader in 2020 Magic Quadrant for SPM

Review Gartner’s 2020 Magic Quadrant report on sales performance management (SPM) solutions and discover why SAP is named a Leader in the category.*

SAP named a Leader in 2019 Magic Quadrant for SFA

Take a look at Gartner’s assessment of sales force automation (SFA) solutions and see why SAP is named a Leader in this report.**

SAP named a Leader in 2019 Magic Quadrant for CPQ

Learn why SAP was recognized as a Leader in Gartner’s 2019 Magic Quadrant for Configure, Price, and Quote (CPQ) Application Suites.***

See how customers are succeeding with SAP Sales Cloud

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Rolls-Royce Power Systems logo
Mondi logo
Actemium logo
Pollmeier logo
Kwizda logo

Why SAP Training?

Provide users with the skills required to optimize their use of SAP Sales Cloud and drive maximum business value with easy-to-access, specialized training.

Access free online courses with openSAP

Experience a flexible, engaging, and open learning environment that is designed to help you optimize your software investment.

Engage in specialized training anywhere

Take advantage of specialized training courses for SAP Sales Cloud that are available at your convenience, no matter where you are in the world.

Find your learning path to SAP Sales Cloud

Choose your path based on your role, area of interest, learning needs, and preferred training method through SAP Sales Cloud Learning Journeys.

Access SAP Learning Hub for live and on-demand learning

Get the training you need with instant access to SAP Learning Rooms and self-paced digital learning content with SAP Learning Hub.

  • Jump-start employee adoption and productivity
  • Deploy your solution on time and on budget  
  • Support training for all roles involved in implementation, deployment, and ongoing enablement
  • Lower your training cost per learner with a single, affordable subscription

Get started with SAP Sales Cloud

Pictogram showing two levels of a business with different sales teams and functions
  • View how-to videos on using software features and functions
  • Watch Webinars and attend expert events for the latest updates, insights, and advice
  • Get information about our quarterly release cycles, service availability, and cloud support

SAP Customer Experience Services

Transform your business faster with help from SAP Digital Business Services.

Get an overview of services for SAP Sales Cloud solutions and discover how we can help you address key aspects of your project, enforce best practices, and set up your own operations for ongoing success.

Partner Ecosystem

Benefit from specialist expertise to guide your SAP Sales Cloud project. SAP Customer Experience solution partners provide the service and support you need to meet your enterprise goals.

Included Products

Learn about the products included in the SAP Sales Cloud portfolio.

SAP Sales Cloud Resource Center

Customer Stories Blogs Webinars and Product Videos Industry Research and Product Information
Customer Story
Rolls-Royce Power Systems AG

See how realigning sales processes transformed an engine manufacturer into a comprehensive solutions provider.

Read the story
Customer Story
Mondi Uncoated Fine Paper

Learn how digitalizing sales processes results in stronger collaboration between departments, better performance, and satisfied customers.

Read the story
Customer Story
Pollmeier Massivholz

Find out how employees get a central overview of any construction project and its sales potential without having to perform complex searches.

Read the story
Customer Story
KWIZDA

Discover how this life sciences company provides sales teams with real-time customer information.

Read the story
Customer Story
ACTEMIUM

See how a complex electrical engineering solutions provider enables sales staff to handle opportunities and leads much faster, while greatly reducing manual data entry.

Read the story
Customer Story
Habesha

Explore how SAP’s cloud technology helps Habesha control sales channels and allows users to analyze valuable customer data.

Read the story
Customer Video
Productos Metalúrgicos

Hear how a leading distributor of hardware and vehicle parts deployed SAP solutions to improve customer and employee experiences.

Watch the video
Blog
CRM is dead, long live CRM: The future of CRM
Read the blog
Blog
Kissing the Apex: Selling at 200 mph
Read the blog
Blog
Intelligent sales: Lead to cash
Read the blog
Blog
Four ways CPQ improves the B2B customer experience
Read the blog
Blog
The top five pet peeves of sales reps
Read the blog
Blog
Three reasons why sales forecasting doesn’t work
Read the blog
Blog
The top five ways AR is transforming the customer experience
Read the blog
Blog
Seven ways AI will boost commission plans in 2019
Read the blog
Blog
How to create a sales compensation plan
Read the blog
Blog
How to turbocharge sales with CPQ software
Read the blog
Blog
Four essential strategies for managing millennial salespeople
Read the blog
Blog
Guardian at the gate: AI in B2B sales can save your sales kingdom
Read the blog
Blog
Five lessons you must learn to achieve sales success
Read the blog
Blog
The CX gap and B2B sales: A danger that must be addressed
Read the blog
Blog
Playing to win: How sales coaching leads to success
Read the blog
Blog
Five examples of B2B sales strategies to sell new products
Read the blog
Blog
Sales automation technology needs to get real
Read the blog
Blog
Three reasons why sales performance management is so important
Read the blog
Blog
How forecasting and pipeline management bring sales closer to marketing
Read the blog
Blog
Sales reps and CRM: A love story
Read the blog
Blog
Sales compensation planning: Five actionable steps to focus on today
Read the blog
Blog
Commission management tips: Five critical reasons to stop using spreadsheets
Read the blog
Blog
CPQ solutions: The top three problems CPQ solves
Read the blog
Blog
Win at the retail shelf with a stellar mobile experience
Read the blog
Blog
Top five considerations for buying a CPQ solution
Read the blog
Blog
Create a sales compensation plan to win over the C-suite
Read the blog
Blog
AI-powered sales: How to plan for the future of CPQ
Read the blog
Blog
HR and incentive compensation management
Read the blog
Blog
Retail 2020: Turning field data into dollars
Read the blog
Blog
Fostering B2B sales collaboration for CX success
Read the blog
Blog
Learn the top four benefits of a sales cloud
Read the blog
Blog
Want to boost sales? Try these three best practices for optimizing the sales process.
Read the blog
Blog
Find out the burning questions your insurance agents are asking.
Read the blog
Blog
Five sales compensation trends that you need to know
Read the blog
Blog
Sales training tips that can give your field agents a winning edge
Read the blog
Blog
The top seven qualities of an excellent sales professional
Read the blog
Webinar
Leveraging strategic quote-to-cash

Learn how to optimize billing to deliver a seamless customer experience from guest speaker Lily Varon of Forrester.

Watch the Webinar
Webinar
Revenue management and the experience economy

Hear about the vital role of revenue management in the modern enterprise from IDC and SAP.

Watch the Webinar
Video
Introduction to SAP Sales Cloud

Get an introduction and high-level overview of SAP Sales Cloud.

Watch the video
Video
Sales features of SAP Sales Cloud

Learn about lead and opportunity management, mobile, predictive analysis, and machine learning features in SAP Sales Cloud.

Watch the video
Webinar
Explore the ROI of SAP CPQ with SAP and Forrester

Hear why B2B companies are turning to CPQ to get an edge on their competition from Forrester, TEI, and SAP.

Watch the Webinar
Webinar
Transform in-store sales execution to win at the shelf every time

Discover how SAP Sales Cloud helps consumer product companies empower field sales reps for retail execution and a competitive edge.

Watch the Webinar
Webinar
Unlock the value of your sales CRM

Explore new Sales Management Association research into the state of CRM adoption, where the technology is falling short, and opportunities to drive revenue growth.

Watch the Webinar
Webinar
Maximize sales performance in 2020 and beyond

Learn how to design incentive compensation plans that drive profitable sales behaviors and decrease sales turnover.

Watch the Webinar
Webinar
Close the CX gap by improving the agent experience

Explore best practices that can help the face of your brand – your agents – deliver a great customer experience (CX).

Watch the Webinar
Webinar
Improve the sales experience for a better customer experience

Equip your sales team with the insights and tools to deliver exceptional customer service.

Watch the Webinar
E-Book
Improve the sales experience for better customer experiences

Learn how to improve the day-to-day lives of your sales reps, which leads to happy customers.

Read the e-book
E-Book
Pipeline management and forecasting

Find out how automated tools, AI, and clean data can improve sales forecasting.

Read the e-book
Analyst Report
Quantifying the benefits of CPQ

Find out how a configure, price, and quote solution can help you increase sales in this Forrester Consulting study.

Read the report
Solution Brief
SAP Intelligent Sales Execution

Learn how SAP Intelligent Sales Execution accelerates sales cycles and increases forecast accuracy.

Read the solution brief
Analyst Report
SAP is a Leader in the 2019 Gartner Magic Quadrant for CPQ Application Suites

Gain valuable insight into key CPQ vendors and how organizations use CPQ to increase sales.

Read the report
E-Book
Take quote-to-cash to the next level

Learn how to evolve your quote-to-cash processes to meet increased customer demands with agile billing and CPQ.

Read the e-book
E-Book
Using spreadsheets for ICM?

See how to compare the effectiveness of spreadsheets and incentive compensation management applications.

Read the e-book
Analyst Report
Agile billing delivers superior customer outcomes

Learn how billing and revenue management solutions are key to enterprise digital transformation in this Forrester report.

Read the report
Solution Brief
Transform retail execution

Deliver the right product at the right time, place, and price to win at the shelf every time.

Read the solution brief
E-Book
Why contract lifecycle management tools are the sales team’s new best friend

Learn how automated CLM solutions help your team close deals faster.

Read the e-book
Analyst Report
2019 Gartner Magic Quadrant for Sales Force Automation

If you’re evaluating CRM solutions, we believe this comprehensive report provides valuable insight.

Read the report
Toolkit
Your quote-to-cash optimization toolkit

Learn how SAP can help you take your quote-to-cash process to the next level and deliver superior customer experiences.

Get the toolkit
Checklist
Choosing the right ICM vendor

Identify an incentive compensation solution that fits your requirements.

Get the checklist
E-Book
Five ways contract lifecycle management improves sales results

Explore how automated CLM solutions can help you gain control and visibility into your contracts from inception to renewal.

Read the e-book
Toolkit
Speed sales

Check out our sales execution toolkit to learn how you can optimize the sales cycle.

Get the toolkit
Solution Brief
SAP CPQ

Find out how configure, price, and quote software from SAP can help you increase sales and close deals faster.

Read the solution brief
Solution Brief
SAP Producer Pro

Learn how you can simplify producer lifecycle management with SAP Producer Pro.

Read the solution brief
Solution Brief
Incentive compensation management for the insurance industry

See how CallidusCloud Insurance Incentive Compensation Management helps insurance companies manage producers.

Read the solution brief
Analyst Report
SAP displays completeness of vision in sales performance management in 2020 Gartner Magic Quadrant report
Read the Gartner report
Solution Brief
SAP Subscription Billing

See how SAP Subscription Billing enables users to deliver simplified and personalized billing experiences to their customers.

Read the solution brief
Solution Brief
SAP Entitlement Management

Learn how SAP Entitlement Management streamlines and automates the process of entitlement management and operations.

Read the solution brief
Research Report
Explore sales compensation management trends

Discover how your peers manage sales compensation and incentives in this report by independent research firm Capstone Insights.

Read the report
Research Report
Get insights into the state of the CPQ market

Learn how your peers handle the configure, price, and quote process in this report by Capstone Insights.

Read the report
E-Book
CPQ and variant configuration: A powerful pair

Learn about our innovative solution for quote efficiency.

Read the e-book
E-Book
The power of noncash incentives and rewards

Learn best practices for motivating your sales reps with noncash rewards such as gift cards and paid time off.

Read the e-book
E-Book
Improve sales execution and boost revenue

Discover how unified territory and quota management solutions help optimize sales performance.

Read the e-book
E-Book
Fuel next-generation CPQ with AI

Consider how artificial intelligence (AI) in configure, price, and quote (CPQ) solutions speed up sales and provide a superior customer experience.

Read the e-book
Solution Brief
Manage product complexity in manufacturing

Discover how manufacturing companies streamline the quote process and speed
sales with SAP CPQ.

Read the e-book

Support the end-to-end customer journey

Explore the other cloud solution portfolios in the SAP C/4HANA suite.

SAP C/4HANA

See how the SAP C/4HANA suite brings together customer data, machine learning technology, and microservices to power real-time customer engagements across sales, service, marketing, and commerce.

*Gartner, Magic Quadrant for Sales Performance Management, Melissa Hilbert, 18 February 2020

**Gartner, Magic Quadrant for Sales Force Automation, 26 June 2019, Theodore Travis, Melissa Hilbert, Adnan Zijadic, Ilona Hansen

***Gartner, Magic Quadrant for Configure, Price and Quote Application Suites, Christina Klock, Mark Lewis, 28 October 2019

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from SAP SE.

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