The mobile CX platform saves you money, improves customer service, and grows your business
Offer customers the service channel they are used to: the smartphone. Quickly combine our preconfigured self-services into an app. Engage with customers directly, in real-time per push-messaging.
By endios GmbH
Overview
Reduce cost-to-serve
Leverage our Customer Self-Services suite to offer your Customers the mobile UX they expect. Allow them to check their bill while commuting, adjust their budget-billing from the sofa or read their utility meters just by scanning them. Every customer on the app prevents calls and paper sent.
Mobile CX: fast-track to better customer service and satisfaction
Start your app in record time using our 50+ "plug-and-play" Widgets, tweak whatever you want, or even build your own functionality. After 100+ implementations for utilities, our features are tempered to provide your customers with the best overall experience.
Growing your solution is as painless as it gets
Using our platform is an order of magnitude faster than building from scratch. Afterwards, it can grow at your own pace: you can start fast and pragmatic and later decide where to individualize, or if you want to add advanced CX-functionality like CDC, CDP, emarsys, etc.
Details
Solution type
Extensions and Add-ons
Industry
Cross-Industry, Utilities, Public Sector
Compatibility
Works with
Features
Full suite of customer self-services ready-to-go
All the features you need to get you app going are already there: capture meter values through the camera lens, review bills, change installments, update addresses, check consumption. All is ready-to-go or you can adjust them to you needs. Connects directly to your SAP IS-U or customer portal.
A large ecosystem of widgets can enhance engagement and usage.
Utility functions are a must-have, but often more is needed to keep users coming back. Go beyond just meter reading with features that keep users engaged all year long: offers, coupons, surveys, lotteries, parking, ticketing, events. Discover all these features and more in our ready-to-go widgets.
endios one gives you full control over your app with a simple drag-and-drop UI.
Just like you wouldn't want to read a magazine that has the same content as the previous issue, your app shouldn't be static either. With endios one, you can easily update your app’s look and feel, add new content, features, and functionality without any coding or agency involvement.
Plans and pricing
All plans include:
endios one pro Demo-App
A fully functional, pre-configured demo-app to test all endios one pro features
For 1 MonthsFree- Maximum contract 1 month
A fully functional, pre-configured demo-app to test all endios one pro features
CSS Edition
Our most commonly requested features in a nutshell: Meter Reading, Consumption, Budget Billing, Invoice, Banking plus several Engagement modules
Includes 25000 Users Includes 1 App Price upon requestOur most commonly requested features in a nutshell: Meter Reading, Consumption, Budget Billing, Invoice, Banking plus several Engagement modules
Includes 25000 Users Includes 1 App endios one pro
A customized app with full access to all endios one features
Tested and ready-to-go Customer Self-Services
Full self-management with drag & drop
Large ecosystem of widgets to enhance engagement & usage
Fast development with endios one-SDK
Preconfigured interface & Universal connector
Enterprise-grade GDPR-compliant data handling & cloud servers
Price upon requestA customized app with full access to all endios one features
Tested and ready-to-go Customer Self-Services
Full self-management with drag & drop
Large ecosystem of widgets to enhance engagement & usage
Fast development with endios one-SDK
Preconfigured interface & Universal connector
Enterprise-grade GDPR-compliant data handling & cloud servers
Customer reviews
Technical Information
| Solution type | Extensions and Add-ons |
| Category | Customer Data |
| Industry | Cross-Industry, Utilities, Public Sector |
| Works with |
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The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Deployment |
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| Globalization |
Localized for business best practices This product has been localized to incorporate local business best practices (e.g. support for local currencies). |
| Operations |
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Resources
endios one pro - Utilities (DE)
endios one pro - Customer Self-services (DE)
endios one pro - Onepager (EN)
Publisher
endios GmbH
endios offers a cutting-edge low-code mobile platform that helps cities and utilities interact with their customers. Using our platform, our customers can decrease cost-to-serve, expand customer understanding. With > 90 customers in DACH, we are the largest mobile smartcity & smartenergy ecosystem.
