Find answers to work-related questions by analyzing your company's content

Intelligent Q&A is a tool that can quickly help you find precise answers to work-related questions. You can ask your question in a natural language, and get an AI-generated response that is provided in a natural language, with the sources from which the SAP CX AI Toolkit assembled the data. Intelligent Q&A relies on several connected data sources to be able to generate AI answers to your questions. The content of AI answers is gathered from sources such as e-mails, recorded meetings, etc. Intelligent Q&A works on a single question and single answer method, where the questions and answers aren't based on conversation thread. No personal data is stored in the model, including your Microsoft or SAP CX data, and personal information is always removed for data privacy and protection.

Overview

Operational-Enterprise Data Fusion

Help your teams make more intelligent decisions with enterprise data combined with operational data

Task Automation in Context

Automate routine tasks from right where your teams work using a stand-alone app or Joule

Proactive Enterprise Insights

Understand customers and answer their questions faster with proactive insights and answers derived from enterprise data

Details

Solution type

AI Feature