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Solve your specific commerce needs

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Drive omnichannel success

Today people want shopping to be easy and enjoyable whatever the product. See how SAP Commerce Cloud meets those expectations and delivers great experiences by engaging with your customers anywhere, at any time, and on any device.

Drive revenue with a community built for commerce

Attract visitors, convert prospects, and engage customers with relevant and readily available content that is designed to influence and accelerate purchase decisions. 

360-degree view of customers

Give your customer support agents a snapshot of who the customer is, their brand, product and service affinities, and tooling to help the agent make relevant recommendations for one unified service experience.

Choose your SAP software for commerce

SAP Commerce Cloud

Meet customer expectations and deliver great buying experiences that build brand loyalty. Give your customers a reason to come back for more by creating a personalized and relevant experience, responding rapidly to changing market conditions, and showcasing your products and services.

  • Cloud deployment
  • Omnichannel commerce
  • Consolidated product information management
  • Personalized search and merchandising
  • Order orchestration and management

SAP Hybris Product Content Management

Make it easy for your customers to find what they want through more effective marketing campaigns, branding, and site search optimization. Keep merchandising information consistent across all channels, while updating catalogs with new products or promotions in less time.

  • Cloud deployment
  • Built-in workflows
  • Multichannel content consistency 
  • Single source for data control
  • Intuitive UI, mass edits, Excel file import

SAP Jam Communities

Build an online community where your customers, resellers, and distributors can collaborate and conduct e-commerce. Understand your customers’ needs and interests, and offer relevant content to guide the final purchase decision.

  • Cloud deployment
  • Collaboration and engagement
  • Optimized content
  • Commerce-focused community

What are leading analysts saying about SAP?

Get the facts

89%
of consumers have decided to go to their provider’s competitor because of a poor customer experience.

Digital Clarity Group

38%
of B2B buyers complete at least half of their work purchases online with US B2B eCommerce to hit $1.2 trillion by 2021.

Forrester Research, June 5, 2017

Simplify B2B customer experience management

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Encourage engagement with and between customers and communities. Find out why Econsultancy found that B2B companies should embrace online and mobile commerce (m-commerce).

Get the latest news and trends from experts

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