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SAP Trust Center

Find the information you need on cloud performance, security, privacy, and compliance.

Data Center Locations

The below map shows the data center locations where the selected SAP cloud services are currently operated. 

This overview is meant for information purposes only. It displays data centers that currently operate SAP cloud services. Please note that SAP’s cloud portfolio will undergo incremental integration into the data center map. SAP cloud services may as well be enabled for deployment on other than the displayed data centers. For some SAP cloud services, a customer can select the data center during the implementation of the service. SAP deploys secondary data centers (not listed here) in the region of the primary data center for backup and disaster recovery purposes. SAP may change this overview at its discretion. For more information, please contact your SAP representative.

How we operate our data centers

In SAP data centers, we take measures that are based on industry and technology standards.

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SAP and Hyperscalers

Clarifying Security in the Cloud

Learn the responsibilities your organization, SAP, and the hyperscaler share in protecting the security of your data in the cloud when your organization decides to run software-as-a-service solutions offered by SAP in a public cloud. 

Seven ways SAP helps secure technology stacks on public clouds

How do SAP experts work with hyperscalers to help secure your SAP technology stack? What tools and strategies do we employ to enhance security?

Resource Center

Look inside our data centers to see what they contain and how they're designed.

Hardware

The virtual and physical servers, SAP HANA databases, storage units, and networks access a pool of physical hardware. If individual components fail, the load can be reallocated to other components without impairing system stability. If hardware fails due to a fire, data can be recovered from the backup system.

Fire protection

The data center is subdivided into many fire compartments. Thousands of fire detectors and aspirating smoke detectors (ASD) monitor the rooms and pick up on specific gases that stem from overheating electronic components to set off a preliminary alarm and alert the fire department. Should a fire break out, the affected room is flooded with extinguishing gas and the fire is smothered.

Building

The data center consists of 100,000 metric tons of reinforced concrete and rests on 480 concrete pillars – each extending 16 meters into the ground. The exterior walls are 30 centimeters thick and made of reinforced concrete. The server rooms are further surrounded by three concrete walls. This design provides effective protection against storms and even a small airplane crash.

Data privacy

Data falls under the jurisdiction selected by our customers and is not forwarded to third parties. Data protection is also maintained during required maintanance operations. SAP has implemented a wide range of measures to protect data controlled by us and our customers from unauthorized access and processing, accidental loss, or destruction.

Back up

Backups are performed in the form of disk-to-disk copies, which enables rapid data creation and recovery. Besides completing full backups on a daily basis, interim versions are created several times a day and archived, like all backups, at a second location for security purposes.

Access to data

An intrusion detection system monitors incoming data and identifies suspicious activities, while firewalls made by different manufacturers protect data. Backup files and data are exchanged with customers in an encrypted format or transmitted through secure fiber-optic cables.

Environmental impact of our data centers

To increase sustainability in our operations, the data centers located in our headquarters in Germany and North America are ISO14001-certified and we implemented an ISO14001-certified environmental management system (EMS) at more than 50 SAP sites worldwide. This helps us manage our data center operations in a systematic and environmentally conscious way.

100% renewable electricity

To minimize the negative impact of our internal and external data centers, SAP-owned data centers run with 100% renewable electricity. We achieve a “green cloud” by investing in high-quality, EKO energy-certified Energy Attribute Certificates (EACs) to foster renewable energy generation. This allows us to compensate our data center electricity consumption emissions.

Cooling optimization

During the operation of IT appliances, waste heat is generated which can cause the devices to malfunction when the temperature of the environment falls outside their recommended operating range. SAP has increased the intake temperature to 27 ℃ in all our data centers, except Newton Square 1, which needs further air flow optimization for adequate cooling.

Effective use of water

We use indirect adiabatic cooling in all our owned data centers, as well as a closed-water circuit to minimize water consumption for cooling our server racks. Adequate cooling is crucial to make sure IT devices work in the ASHRAE recommended range. With an indirect adiabatic cooling system, we get the advantages of both air cooling systems and simple evaporative cooling.

Data Center FAQs

We store your data in one of our many SAP data centers. See map above.

In addition, the center has equipment associated with supplying power, controlling temperature, and suppressing fires. An indicator of the security level is provided by the tier/rating as defined by the American National Standards Institute (ANSI) in its stan-dard ANSI/TIA-942. Requirements of tier/rating 4, the highest, were the guiding principles in the design of the SAP data center.

Whether fire, data breach, or hardware defect, our data centers are protected against many hazards. At regular intervals, SAP’s data center technology and infrastructure are tested and certified.

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