SAP Extended Enterprise Content Management by OpenText

Connect all of your structured data and unstructured content to help you work smarter across your business processes.
Monitor displaying SAP Extended Enterprise Content Management by OpenText

Fuel digital innovations with end-to-end intelligent content management

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Reimagine your business with fully digitalized processes and real-time information. The SAP Extended Enterprise Content Management (SAP Extended ECM) application by OpenText covers document and records management needs, including information retrieval and collaboration, by connecting e-mails, documents, and other content to core business processes.

  • Process-centric collaboration
  • Content-centric workflow
  • Enterprise archiving and document capture

Key benefits

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Simplify access to all relevant information

Gain a 360-degree view of all information as part of your business processes across departments and office locations.

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Improve business efficiency

Streamline IT, cut application and administration costs, and optimize resource consumption, while shortening cycle time by integrating content with transactions and workflows.

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Mitigate compliance risk

Reduce regulatory compliance risk by implementing a DoD 5015.2-certified records management solution for unstructured content, including physical records.

Key features

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Process-centric collaboration

  • Integrate with Microsoft Office 365 to support online co-editing, Microsoft Team integration, and more collaboration options

  • Leverage business workspace features to strengthen internal collaboration, help ensure accurate information disclosure, and reuse traditional corporate content

Document management

  • Link any piece of electronic content to business processes to find and share content with greater ease

  • Help ensure information accuracy and currency through document version control, access control, and audit trail capabilities

  • Enable users to find what they need, when they need it

Document capture

  • Manage scanning requirements with automated metadata tagging and enhanced image scanning

  • Support critical business systems and all major scanning hardware to turn paper documents into digital business assets

  • Render content into standardized formats automatically to help ensure future readability

Records management

  • Provide a records management program that spans multiple SAP and third-party systems

  • Manage electronic and physical records throughout their lifecycles

  • Create classification plans, retention periods, and disposition policies and place items scheduled for destruction on hold

Content access

  • Retrieve business-related documents from any location to help ensure consistent information flows and efficient global business processes

  • Integrate content from multiple SAP and third-party systems to create process-oriented, virtual views directly in your SAP system

Enterprise archiving

  • Archive petabytes of digital ECM and SAP content in a common archive store

  • Write content onto alternate, unchangeable storage media; time-stamp it; and then retain audit trails within the archive

  • Identify duplicate instances of content within the file system to eliminate redundant copies

Intelligent viewing

  • Flexible, scalable, and collaborative document viewing

  • Collaborate with threaded commenting and annotation tools

  • Assign annotation access roles and protect content with security features

Microsoft Office 365 integration

  • Integration with MS Teams spaces and Office applications

  • Connect business processes to collaboration and communication tools

  • Access business workspaces from Microsoft SharePoint

Document generation

  • Output management, ad-hoc document creation, and automation

  • Create quotes, proposals, contracts, and employee communication within the business process

  • Populate documents with workspace metadata

  • Automate creation based on events or metadata changes

  • Enable end-user personalization with rule-based guided creation

Pricing

See SAP Extended Enterprise Content Management in action

Records management

Automate and document the deletion of personal data and related content in managing customer records in compliance with legal requirements for data retention and destruction.

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Technical information

Protect your enterprise with built-in security features and add-on solutions from SAP. This product is deployed in the cloud and is available as software as a service (SaaS), so you can access your software from any Web browser.

SAP Help Portal

Visit SAP Help Portal to find detailed documentation, guides, and articles to help you implement, configure, and optimize SAP products.

See what analysts are saying about SAP

SAP ECM solutions by OpenText are helping organizations digitize their operations

Learn from IDC's business value study snapshot on SAP Enterprise Content Management Solutions. See the facts and view how customers optimized their document and vendor invoice management-related operations and what the benefits were worth.

IDC Business Value Study Snapshot 
IDC Business Value Study 
IDC Business Value Study Executive Summary 

Get started

Jump-start your implementation and drive ROI by collaborating with industry experts, consultants, and support engineers throughout your journey.

Services

Transform your business quickly and effectively by taking advantage of our holistic service and support plans, expert consulting services, custom application development, proven best practices, and deep industry and technical knowledge.

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Support

Help keep your SAP solutions running at peak performance with our IT experts and support services, including long-term plans, embedded teams, remote technology support, self-service portal, and innovation strategies.

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Products you might also be interested in

Explore the products frequently bought together with SAP Extended Enterprise Content Management.

SAP Content Management Core by OpenText

Integrate and manage essential content as part of business processes with a software as a service deployment.

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SAP Archiving and Document Access by OpenText

Store, manage, archive, and access data and documents with ease to improve operational efficiency.

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SAP Document Presentment by OpenText

Automate and simplify creation and delivery of outbound business communications with customers and partners.

Explore the product

Frequently asked questions

Enterprise content management or ECM is a software application that helps organizations create, organize, manage, integrate, secure, preserve, distribute, and publish unstructured content such as Word, PDF, PPT, XLS, images, videos, and audio files. An important element of an effective ECM system is its integration with business applications, allowing users to work collaboratively within the context of the business process across the enterprise. ECM allows organizations to categorize and structure all of that content in a meaningful, easily searchable way, improving user experience and providing important analytical capabilities to drive better decision making. Robust ECM solutions also provide strong records management capabilities to help lower costs and reduce compliance risks. A SaaS-based ECM application is now commonly referred to as Content Services.

The terms content management and enterprise content management are often used interchangeably. But without the word Enterprise in the term, it could mean that it is a point solution being used to manage content in a department or specific area with limited capabilities whereas ECM implies an enterprise-wide solution that is fully integrated across various applications to capture, store, manage, preserve, and deliver information based on the business context.

Enterprise resource planning systems are focused on structured data and transactions. ERP is a system of record for an organization especially for financial data and reporting. Whereas ECM has to do with managing all the unstructured content and documents that accumulate outside of the purely transactional processes. Bringing these two systems together provides significant business benefits as a common information interface for users across the business.

Document management is a subset of content management or ECM. Document management involves capturing, organizing, storing and managing the lifecycle of documents such as Word, PDF, or XLS files, but ECM systems extend that to other types of content such as video and audio files, emails, and office productivity and publishing tools. Plus, ECM systems offer records management for enhanced compliance and enterprise level business process integration capabilities for collaboration.

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