Extend the value of SAP Ariba solutions with AI-powered assistance
Intuitively drive adoption and optimize procure to pay processes through an improved user experience. Easily add AI-Powered assistance inside of SAP Ariba, Microsoft Teams/Google Chat, and ServiceNow so that all internal and external process stakeholders can work intelligently "in the moment" to solve common process bottlenecks and nuances that are hold you and your suppliers back. A partner that is a member of SAP’s curated startup ecosystem.
Overview
Accelerate end-to-end P2P process cycle times by up to 80%
Enable your users to easily accelerate P2P process flows for purchase requisitions, purchase orders, invoices and more directly from corporate communication platforms such as Microsoft Teams and Google Chat to enable your digital supply chain.
Lower business risk intelligently
Spotline's innovative AI-driven technology intuitively boosts compliance according to your own procurement policies and procedures by arming your users in-the-moment with all the latest guidelines that must be adhered to for all orders without having to remember them.
Perform repetitive tasks in SAP Ariba automatically to boost adoption
Leverage the superpowers of Spotline's Digital Assistant to help your casual users perform key actions right inside of SAP Ariba Buying and Guided Buying to intuitively boost adoption.
Details
Solution type
Extensions and Add-ons
Industry
Cross-Industry, Consumer Products, Utilities, Banking, Life Sciences
Compatibility
Works with
Features
Comprehensive integration with SAP S/4HANA and SAP Ariba
Rely on the AI-powered assistant’s ability to intuitively provide master data, transactional data, and your own P2P process specific data together from single or multiple SAP ERP instances and SAP Ariba realms to your P2P stakeholders “in-the-moment” for best-in-class efficiency and optimization.
Out-of-the-box enablement with Microsoft Teams and Google Chat
Engage your smart P2P assistant through various corporate communication channels including simple SMS, Microsoft Teams, Google Chat and more. Additionally, your external suppliers can engage the assistant right on your own supplier portal.
Smart 24x7 Help Desk for all stakeholders
Delight your users with an "always-on" smart help desk assistant to eliminate most common support inquiries and limit touch points for any complex needs with seamless hand-off to a live person or Shared Service Center (SSC) team member using ITSM platforms such as ServiceNow®.
Plans and pricing
90 Day Free Trial
Basic Edition: Knowledge/FAQs
Includes 500000 Spend For 90 DaysFree- Maximum contract 90 days
Basic Edition: Knowledge/FAQs
Includes 500000 Spend Premium Unlimited Edition
Pre-buying, Buying, & Post-Buying Assistance
Invoicing/Good Receipt Assistance
Live Chat with Support Desk Hand-offs
Support Desk Ticketing System
Integration with SAP ECC or S/4HANA, SAP Ariba, Microsoft Teams or Google Chat, and ServiceNow ITSM
User Journeys - Proactive user guidance
NPS Score Reporting and Analytics
Includes unlimited Spend Price upon requestPre-buying, Buying, & Post-Buying Assistance
Invoicing/Good Receipt Assistance
Live Chat with Support Desk Hand-offs
Support Desk Ticketing System
Integration with SAP ECC or S/4HANA, SAP Ariba, Microsoft Teams or Google Chat, and ServiceNow ITSM
User Journeys - Proactive user guidance
NPS Score Reporting and Analytics
Includes unlimited Spend Premium Edition
Pre-buying, Buying, & Post-Buying Assistance
Invoicing/Goods Receipt Assistance
Live Chat with Support Desk Hand-offs
Built-in Support Desk Ticketing System
Integration with SAP ECC or S/4HANA, SAP Ariba, and Microsoft Teams or Google Chat
Includes 1000000000 Spend Price unavailable in this region- Minimum contract 1 year
Pre-buying, Buying, & Post-Buying Assistance
Invoicing/Goods Receipt Assistance
Live Chat with Support Desk Hand-offs
Built-in Support Desk Ticketing System
Integration with SAP ECC or S/4HANA, SAP Ariba, and Microsoft Teams or Google Chat
Includes 1000000000 Spend
Technical Information
| Solution type | Extensions and Add-ons |
| Category | Procurement |
| Industry | Cross-Industry, Consumer Products, Utilities, Banking, Life Sciences |
| Works with |
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The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
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Resources
Procurement Bot for SAP Ariba Data Sheet
Overcoming System Challenges While Meeting the Growing Demands of Stakeholders White Paper
Common Inquiries Could be Costing You Time and Money eBook
Publisher
Spotline, Inc.
Spotline is a global software and services firm focused on next-level intelligent optimization and value innovation for the intelligent enterprise. As an SAP partner, Spotline is focused on delivering best-in-class technology solutions to help SAP customers accelerate their digital transformation.
