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SAP S/4HANA Cloud Private Edition, in-house service initiation

Initiate in-house services from paper-based information using AI technology.

Overview

cb-start

Repair shops often deal with large volumes of paperwork. Manually entering this information into the SAP system is both time-consuming and prone to errors, especially when working under tight deadlines. These errors can lead to data loss and processing delays. AI-assisted in-house service initiation helps streamline this workflow. Repair staff can scan or photograph incoming paper documents, such as purchase orders. The system then automatically extracts the relevant data and generates a list of repair objects associated with the corresponding in-house service. Once the order is generated, staff can review the information and continue processing it through to completion.

Benefits

Automate the process of extracting form data and creating repair objects for faster time to value
Reduce human errors, improve overall process efficiency, cut process execution time, and generate immediate savings
Identify existing equipment automatically and remove manual and repetitive tasks

Business Value

70% increase in service worker productivity in preparing service order
Enhanced service accuracy and compliance

Details

Solution type

AI Feature

Compatibility

Works with

This product is compatible with or enhances the functionality of these SAP solutions but doesn't require them.

SAP S/4HANA Cloud Private Edition

Plans and pricing

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Details:
- This AI offering can only be bought as part of the package Joule Premium for Customer Experience and is not available seperately.
- Use the AI Estimator to estimate the number of AI Units required.

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