Extends SAP ERP, EAM, and iAM for complex asset maintenance
HCLTech’s industry add-on to SAP for Maintenance, Repair and Overhaul (MRO) extends SAP ERP, EAM, and iAM capabilities and enhances asset utilization for any company maintaining complex, high-value, and regulated assets such as transportation, tech, energy, aerospace, and defense.
Overview
Improve maintenance processes across the maintenance lifecycle
A wide range of user-centric workbenches, industry-specific functionality & high levels of transaction automation, enabling intelligent processes across all areas of a complex maintenance business, from maintenance engineering, operations & support, to maintenance supply chain & customer engagement.
Reduce cost and improve efficiency with integration to finance & supply chain
Works together with SAP ERP on a single dataset to supports the entire enterprise, across all departments, from front-line maintenance technicians to back-office support personnel. Native integration to the SAP ERP core ensures exceptional levels of support for all areas of the business.
Discover digital maintenance capabilities, powered by rich intelligent insights
Harnesses the latest SAP technologies to provide world class intelligent Service and Asset Management capabilities supporting the specific business challenges of Complex Asset Maintenance Repair and Overhaul (MRO).
Details
Solution type
Extensions and Add-ons
Industry
Oil, Gas, and Energy, Aerospace and Defense, Travel and Transportation
Compatibility
Works with
Features
Extend the functions of the SAP S/4HANA ERP system
The HCLTech iMRO Digital Core adds extensive functionality into the heart of your SAP S/4HANA ERP system. It provides a wide range of user-centric workbenches, industry-specific functionality,& high levels of automation, enabling you to deliver intelligent processes across your maintenance business.

View and update critical maintenance data
The HCLTech iSAM Maintenance Foundation suite of apps provides comprehensive visibility of all critical maintenance data for managing large complex maintenance events. The apps also enable maintenance technicians, planners and production managers to perform system updates.

Create accurate quotations
The HCLTech iSAM Customer Management suite of apps enables customer service engineers to harmonize maintenance and commercial data, review and convert large complex maintenance packages into one or more sales quotations, manage their approval flows and monitor and analyze sales margin.


