Digital solutions for your maintenance, orders can easily recorded and faults documented
Centrally process all relevant documentation tasks in maintenance. Information such as the status and location of task completion, the employee responsible, necessary follow-up measures, materials used and recorded measured values can be recorded quickly and easily directly by the technician. Authorisations can be specifically controlled via user administration. This is integrated into your SAP S/4HANA Cloud, Private Edition.
Overview
Retrieve and record information - in the shortest possible time
You can enter all the necessary feedback for order processing within a minute, including the technical completion. The optimized confirmation 2.0 can be used on a tablet, smartphone, or remotely on a desktop.
Integrate your standard applications based on SAP S4/HANA
The user-friendly display, thanks to the SAP Fiori application, makes it easy to find your worklist and enter information simply, intuitively and quickly.
Integrate your notifications, orders and feedback in a single app
Intuitive, simple and fast. With the acceptance of the solution and the direct recording of the information generated on site by the technician, the SAP system becomes what it should be: a real maintenance system. The solution is based on SAP Enterprise Asset Management and can be integrated into the SAP private cloud.
Details
Solution type
APIs and Technical Components
Industry
Professional Services
Compatibility
Works with
Features
Getting a feedback for planned and unplanned measures
Receive feedback for planned measures, emergency maintenance and collective feedback for maintenance orders, as well as an hourly evaluation of the reported times. So you are always up to date.

Overview of current orders and different views
You receive a clear display of maintenance-relevant information on a graphical UI5 interface in the web browser or on a mobile device. You can see all your orders and the most important information at a glance.

Create direct orders during feedback for fault processing
With this feature, you can book material withdrawals, record measured values and document the technical completion of the assigned tasks, as well as directly report and process an unscheduled fault in the system.
