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The Intelligent Enterprise

Intelligent Enterprises use the latest technologies to turn insight into action across the business – in real time. As a result, they accelerate data-driven disruption and process automation, launch new business models, deliver exceptional experiences, and more.

The Intelligent Enterprise Webcast Series

Watch a series of on-demand Webcasts to learn how you can become an Intelligent Enterprise.

Building an Intelligent Enterprise strategy

An Intelligent Enterprise connects experiences and operations using experience management (XM) solutions, a business technology platform, and a suite of applications.


Combine O-data from operations with X-data from experiences to understand how people feel about your products, services, and brand – and why. Our experience management platform can help you anticipate needs, predict actions, and identify ways to improve customer, employee, product, and brand experiences.


Accelerate digital transformation with our business technology platform. Harness intelligent technologies like AI, machine learning, the Internet of Things (IoT), and advanced analytics. Build new applications – and unlock the full power of your data with the SAP HANA in-memory database. 


Automate your operations and embed intelligence into every process – from customer-facing activities to HR, finance, manufacturing, supply chain, and procurement. Our integration-ready, intelligent suite of applications can help you increase speed and flexibility in all areas of your business.

The Intelligent Enterprise powers the experience economy

4 Traits of Experience Economy Masters

Companies that excel in the experience economy seamlessly interconnect business operations with customer experiences. How do they do it – and what is the recipe behind their success? 

XM platform at work

Find out how Chile’s largest telecom provider, Entel, is using our experience management solutions to assess and improve customer journeys in real time.  

Bridging the experience gap

Eighty percent of CEOs believe their company offers a superior experience, but only 8% of customers agree. Find out how an Intelligent Enterprise strategy can help you bridge the experience gap.

Deliver value across your business

Unlock new sources of growth, close the experience gap, and lead in your industry.

  • Accelerate data-driven disruption company-wide
  • Deliver customer experiences that build loyalty and growth
  • Launch new business models with speed and flexibility
  • Deliver product experiences that drive demand
  • Control every source and category of spend
  • Deliver a workforce experience that increases engagement and performance

Get the facts

48 %

of machine learning early adopters cite increased profitability as the top benefit.

527 %

improvement in customer profit margin year-over-year for companies with a best-in-class customer experience.

202 %

better business performance than peers when companies have engaged employees.

Becoming an Intelligent Enterprise: Customer perspectives on transformation

The future of personalized footwear at adidas

Follow adidas’ planned process for creating personalized, best-fit athletic footwear. Discover how they will design, manufacture, and deliver to individual customer demand – quickly and cost-effectively.

Delivering custom experiences at Heliotron

See how Heliotron – a family-run candle business with global reach – is creating personalized experiences at every touch point, using intelligent technologies, and fulfilling custom product orders in hours, not days.

Chinachem embraces technology as disruption lurks around the corner

The property industry is seen as a safe bet in Hong Kong, but leaders in Chinachem are anticipating the digital threat and moving ahead of the curve.

Modernize and Mobilize Talents Management

Ocean Park takes its learning and talent management into the digital age, performance management efficiency is increased over 60%.

Transforming the supply chain with AI

Learn about Microsoft’s plans for using AI and machine learning to proactively manage its supply chain, improve predictive maintenance, and reduce costs.

Three ways to get started

Intelligent Technologies Packages

To augment the capabilities already embedded in SAP flagship applications, we offer two intelligent technologies packages: Silver and Gold. These packages are currently available for SAP S/4HANA, SAP C/4HANA, and SAP SuccessFactors, with more to follow.

SAP Guided Outcomes

SAP Guided Outcomes draw on capabilities and products from multiple lines of business to help you achieve a defined outcome. These goal-oriented packages break down data silos, leverage intelligent technologies, and address complete, end-to-end processes.

Open Innovation

With Open Innovation, you can build next-generation solutions that address a unique need. Co-innovate with our services team or our partners – and find the best ways for your business to use technologies like machine learning, AI, IoT, analytics, and blockchain.

Contact us today

Chat Now Chat Offline
Get live help and chat with an SAP representative.
Contact Us
E-mail us with comments, questions or feedback.

Want to learn more?

The Intelligent Enterprise: The next frontier

Tune into this webcast series to learn how Intelligent Enterprises can design and deliver to demand, drive engagement, automate, innovate – and so much more.

Replay the best sessions from SAPPHIRE NOW

Replay the most popular sessions from SAPPHIRE NOW 2019 – and see how you can use the latest technologies to turn today’s problems into tomorrow’s wins.

Why SAP?

With over 47 years’ experience and expertise in 25 industries, SAP is in a unique position to help businesses transform into Intelligent Enterprises.

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