Accelerate the Digital Adoption of your Applications
Shortways Assistant is a Digital Adoption Platform that provides in-app step-by-step guidance, contextual help, FAQ or notifications. Accelerate user adoption on all SAP S/4HANA and Fiori applications modules: procurement, sales, production, etc.
Overview
Accelerate user adoption
Digital is everywhere. An employee has to use an average of 11 applications on a day-to-day basis. Our digital assistant accelerates user onboarding on new digital apps by providing step-by-step guidance, FAQs or notifications.
Digitalize IT training
Get rid of old pdf user manuals that no one has the time to read and which are heavy to maintain. Embed directly application tutorials in your application.
Provide 24/7 user assistance
Our digital assistant acts as a virtual key user, always on to provide quick answers to the end users of your application (how to? business procedures and FAQs).
Details
Solution type
Extensions and Add-ons
Industry
Cross-Industry, Retail, Oil, Gas, and Energy, Engineering, Construction, and Operations, Telecommunications
Compatibility
Works with
Features
Digitize user guides
Provide step-by-step guidance on application processes. Newcomers can easily navigate and handle new processes, just by following our digital assistant's step-by-step bubbles.

Notify end-users
Notify users about new features, alerts or reminders. Display messages, pop-up windows or target a particular field in one screen. Notifications can vary depending on the user profile (supplier, buyer, etc.) and language.

Provide answers in one click
Display Frequently Asked Questions (FAQ) or context-sensitive help by screen, profile and language. Answers are available in 1 click. Chatbot raise questions, our digital assistant always provides the right answer!

Plans and pricing
Recurring Edition
Includes all features of Shortways Assistant
Request for Assistance
Dashboard & Statistics
Step-by-step guidance
Notification bubble
FAQ
Searchbar
- Minimum contract 1 year
Includes all features of Shortways Assistant
Request for Assistance
Dashboard & Statistics
Step-by-step guidance
Notification bubble
FAQ
Searchbar
Customer reviews
Technical Information
| Solution type | Extensions and Add-ons |
| Category | Enterprise Resource Planning |
| Industry | Cross-Industry, Retail, Oil, Gas, and Energy, Engineering, Construction, and Operations, Telecommunications |
| Works with |
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The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Deployment |
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| Globalization |
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| Operations |
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The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Security |
Secured with configurable authentication policies This product has been designed for enhanced security by offering configurable authentication policies. |
| Compliance |
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| Privacy policy |
SAP's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner. |
Resources
What is a Digital Adoption Platform?
Discover Shortways Assistant's features
White Paper: The adoption of Finance and Purchasing ERPs
Publisher
SHORTWAYS SAS
Shortways is a digital assistant that supports companies in the digitization of work (Digital Adoption Platform). Shortways brings high value to large organizations, by making them save time with its powerful platform to support Digital adoption.


