Accelerate the Digital Adoption of your Applications

Shortways Assistant is a Digital Adoption Platform that provides in-app step-by-step guidance, contextual help, FAQ or notifications. Accelerate user adoption on all SAP S/4HANA and Fiori applications modules: procurement, sales, production, etc.

Overview

Accelerate user adoption

Digital is everywhere. An employee has to use an average of 11 applications on a day-to-day basis. Our digital assistant accelerates user onboarding on new digital apps by providing step-by-step guidance, FAQs or notifications.

Digitalize IT training

Get rid of old pdf user manuals that no one has the time to read and which are heavy to maintain. Embed directly application tutorials in your application.

Provide 24/7 user assistance

Our digital assistant acts as a virtual key user, always on to provide quick answers to the end users of your application (how to? business procedures and FAQs).

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Details

Solution type

Extensions and Add-ons

Industry

Cross-Industry, Retail, Oil, Gas, and Energy, Engineering, Construction, and Operations, Telecommunications

Compatibility

Works with

This product is compatible with or enhances the functionality of these SAP solutions but doesn't require them.
SAP Cloud Portal service and SAP FioriSAP S/4HANA Cloud Public Edition

Features

Digitize user guides

Provide step-by-step guidance on application processes. Newcomers can easily navigate and handle new processes, just by following our digital assistant's step-by-step bubbles.

Digitize user guides
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Notify end-users

Notify users about new features, alerts or reminders. Display messages, pop-up windows or target a particular field in one screen. Notifications can vary depending on the user profile (supplier, buyer, etc.) and language.

Notify end-users
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Provide answers in one click

Display Frequently Asked Questions (FAQ) or context-sensitive help by screen, profile and language. Answers are available in 1 click. Chatbot raise questions, our digital assistant always provides the right answer!

Provide answers in one click
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Plans and pricing

Recurring Edition

Includes all features of Shortways Assistant

Request for Assistance

Dashboard & Statistics

Step-by-step guidance

Notification bubble

FAQ

Searchbar

Price unavailable in this region
  • Minimum contract 1 year

Includes all features of Shortways Assistant

Request for Assistance

Dashboard & Statistics

Step-by-step guidance

Notification bubble

FAQ

Searchbar

Customer reviews

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Technical Information

Solution type Extensions and Add-ons
Category Enterprise Resource Planning
Industry Cross-Industry, Retail, Oil, Gas, and Energy, Engineering, Construction, and Operations, Telecommunications
Works with
  • SAP Cloud Portal service and SAP Fiori
  • SAP S/4HANA Cloud Public Edition

Resources

What is a Digital Adoption Platform?

Discover Shortways Assistant's features

White Paper: The adoption of Finance and Purchasing ERPs

Publisher