SAP Service Cloud solution pricing

Provide superior customer service with improved accuracy and speed

Create meaningful connections throughout the customer journey, and accelerate issue resolution while delivering on your brand promise and securing future growth.

Choose a base plan

SAP Service Cloud Version 2

  • SAP Service Cloud can help you provide personalized customer service, speed up issue resolution and improve agent experience.

  • Benefits include:

    • Improved agent experience with an easy-to-use agent desktop
    • Rich customer insights and analytics
    • Efficient issue resolution for simple and complex cases
    • Intelligent customer service with AI support
    • Cloud based, composable solution with our version 2
    • Easily extend and automate your service management applications with SAP Build

  • Contract duration details:

    • The yearly price and quantity are pro-rated per month for contract durations that are less than a year.

  • Price upon request:

    • Pricing structure and contract duration details are available on request.
monthly price
HKD 882.00
  • In blocks of 1 Users
  • Contract duration 3 to 36 months
  • Auto-renewal

  • SAP Service Cloud can help you provide personalized customer service, speed up issue resolution and improve agent experience.

  • Benefits include:

    • Improved agent experience with an easy-to-use agent desktop
    • Rich customer insights and analytics
    • Efficient issue resolution for simple and complex cases
    • Intelligent customer service with AI support
    • Cloud based, composable solution with our version 2
    • Easily extend and automate your service management applications with SAP Build

  • Contract duration details:

    • The yearly price and quantity are pro-rated per month for contract durations that are less than a year.

  • Price upon request:

    • Pricing structure and contract duration details are available on request.

Add-ons to enhance your plan

  • Available for SAP Service Cloud Version 2

    SAP Service Cloud, utilities add-on

    Enhance service efficiency and customer satisfaction with a solutiontailored for utilities, streamlining industry-specific service processesthrough seamless integration with SAP S/4HANA Utilities.
    • In blocks of 1 Users
    • Contract duration 3 to 36 months
    • Auto-renewal
    monthly price
    HKD 400.00
    • In blocks of 1 Users
    • Contract duration 3 to 36 months
    • Auto-renewal
  • Available for SAP Service Cloud Version 2

    SAP Service Cloud, sales add-on

    Streamline sales with intelligent workspaces, guided selling, and data-driven insights that remove complexity, boost productivity, and keepsellers focused on closing the right deals.
    • In blocks of 1 Users
    • Contract duration 3 to 36 months
    • Auto-renewal
    monthly price
    HKD 364.00
    • In blocks of 1 Users
    • Contract duration 3 to 36 months
    • Auto-renewal
  • Available for Cloud test, demo and development for SAP Sales and Service Cloud

    Cloud test, demo and development for SAP Sales and Service Cloud, dynamic visit planning add-on

    This add-on enables unified visit planning, prioritization, and optimization by creating schedule-based or ad-hoc routes, targeting the right customers with the right activities at the right time.
    • In blocks of 1 Entitlements Package
    • Contract duration 3 to 36 months
    • Auto-renewal
    monthly price
    EUR 25.00
    • In blocks of 1 Entitlements Package
    • Contract duration 3 to 36 months
    • Auto-renewal
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