Turn your brand fans into sustainable, profitable growth

Mention Me makes it possible to harness the power of word of mouth and advocacy thanks to the world's first Customer Advocacy Intelligence Platform. Powered by advanced AI, our platform enables you to identify, nurture and activate your loyal advocates and build a virtuous cycle of customer love and superior economics where your fans keep coming back and bringing their friends. A partner that is a member of SAP’s curated startup ecosystem.

Overview

Get people to recruit their friends

Launch a high-quality referral programme. Then, optimise your programme for omni-channel referral to maximise performance. Once referral is up and running, you can start to see and understand powerful advocacy networks growing in your base.

Activate your customer base

Optimise customer loyalty through growing your advocacy networks. Then, increase repeat rate through the advocacy journey and maximise retention through strategic advocacy engagement.

Build Customer Love

Measure and track earned channel performance to allow you to confidently invest in better customer experience and drive sustainable growth with marketing efficiency.

Details

Solution type

Extensions and Add-ons

Industry

Cross-Industry, Retail, Utilities, Insurance

Compatibility

Works with

This product is compatible with or enhances the functionality of these SAP solutions but doesn't require them.
SAP Engagement CloudSAP Commerce CloudSAP Identity ManagementShow more