Core commerce capabilities

Deliver unified commerce experiences that drive profitable growth

Porduct cockpit in SAP Commerce Cloud
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Create seamless customer journeys using a comprehensive set of modular tools and embedded AI

With core commerce capabilities, powerful composability tools, and the ability to quickly connect with partner solutions, SAP Commerce Cloud helps you deliver commerce experiences that fit your unique business strategy and scale as you grow.

Connected commerce for end-to-end business processes

Unify marketing, sales, and service to support personalized experiences across business models.

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Connected supply and demand signals

Integrate with SAP ERP to keep customers up to date on inventory, pricing, and transactions. 

Frictionless marketing

Streamline operations and empower marketers to focus on revenue-driving creativity with connected, integrated commerce capabilities. 

Partner-powered commerce

Use a pre-integrated partner ecosystem that you can extend and adapt to accelerate commerce innovations.

Composable platform

Design powerful customer journeys with an agile, feature-rich, scalable platform trusted worldwide.

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Fast innovation for any business model

Use our packaged business capabilities to quickly compose B2C or B2B journeys—or connect to tools offered by SAP partners.

Wide adaptability

Deploy journeys across channels, markets, regions, languages, and currencies on one platform supporting multiple composable storefronts.

API-enabled commerce capabilities

Use our commerce APIs and events to speed up your time to market—or run headless and integrate quickly with third-party solutions.

Continuous innovations

Stay current with a continuous innovation model and the flexibility to extend core capabilities as needed.

Multi-business model support

Work across B2C and B2B business models and manage hybrid models for B2B2X and D2C.

Enterprise scale and trust

Drive growth with a scalable, secure, and resilient platform that provides robust protection for continuous commerce operations.

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Security and compliance

Use encryption, AI-enabled monitoring, and tamper-proof audit logging to secure operations and demonstrate compliance to customers. 

Peak-demand scalability

Scale up to manage traffic surges during high-volume sales events without downtime. 

Standard and premium disaster recovery

Deliver always-on experiences with failover and zonal redundancies to minimize data loss and downtime.

Explore other features of SAP Commerce Cloud

Commerce AI

Personalize customer experiences and drive productivity with AI.

Catalog and product management

Optimize your catalog and ensure it's ready for all channels, including AI touchpoints.

Payments and promotions

Deliver a consistent pricing and payments experience across all channels.

Search and discovery

Deliver search results that give customers what they want.

Composable storefront

Create personalized, branded digital storefront experiences with custom components and extensions.

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